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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
637 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 637 reviews

March 03, 2025

Diego, my service person was very easy to deal with. Provided me with a quick appraisal of the situation and stayed in communication with me throughout. I would use them again without hesitatation. More

by game_state
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Mar 04, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

We're thrilled to hear about your positive experience with Diego. Our team strives for clear communication and exceptional service, and it’s great to know we hit the mark. We look forward to assisting you again in the future!

March 03, 2025

Fast, easy in/out, Michael Cane was awesome (not the actor) but looks like bill burr. Setting up pricing over the phone was easy and straight forward with no hidden numbers and no run around. Definitely More

by jam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cane
Mar 04, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Jam! We're thrilled to hear you had a smooth experience with us and that Michael made a great impression. We appreciate your recommendation and look forward to helping you again in the future!

March 01, 2025

My experience with Bedford Chrysler Jeep was an overall great experience. My Sales Associates were easy to work with and informative. I would recommend Bedford Chrysler Jeep. More

by mishie628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kane
Mar 03, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you, Mishie! We’re thrilled to hear you had a great experience with our team. Your kind words and recommendation mean a lot to us. We're always here to help you with your automotive needs!

February 18, 2025

Excellent service staff. Efficient. Smart. Courteous. Best that we have worked with in 5 years. More

by kdzuban91p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego montesdeoca
Feb 20, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

We're thrilled to hear you enjoyed our service and found our team efficient and courteous. Your feedback means a lot to us, and we look forward to continuing to provide you with the best experience possible!

February 15, 2025

Great staff,very accommodating. Good service and always on time and efficient. Always ready to address any issues. More

by aruvo7169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback, Aruvo! We're thrilled to hear you had such a positive experience with our staff and service. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!

February 04, 2025

He is so unprofessional and rude. He threatens his clients to the point I had to get my attorney involved. The second the attorney got involved his tune changed. He also violates the More

by samantha.prato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Warren Pandiscia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

Samantha, we're glad we could address your concerns on our call. I'm sorry that you were unsatisfied with what our service center has to offer, and I wish you all the best going forward. If you have any remaining questions or concerns for us, please contact us directly so we can help. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

Feb 08, 2025 -

samantha.prato responded

Warren, You addressed nothing on the phone besides belittling me and refusing to help me. You refused to provide a loaner car as well for someone with a service dog which is against the ADA, corporate now is highly involved and disgusted by your actions. Your continuous lies that my car was fixed, yet given back with the broken screen, missing emblems, continues to roll forward in reverse, transmission shifting issues remain to be a major concern. Your lack of professionalism is a disgrace.

January 31, 2025

Great service. They even washed it when finished on a very cold day. Thank you. More

by jroach663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't get his name
Feb 03, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you had a great experience. Our team loves going the extra mile, even on chilly days. Your support means a lot to us!

January 30, 2025

These guys are great. They are actually farther away from me than two other Jeep dealers and I still travel to them. I’ve always found dealers to be shady in terms of ser More

by Merrilllynchblows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you appreciate our honest approach and the time we take to lay out your options. Your trust means a lot to us, and we look forward to continuing to provide you with great service on your Jeep!

January 22, 2025

Quick response to the problem very sufficient explained in detail the problem quick availability thanks More

by Msupal35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Uhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're glad to hear our team was quick to address your issue and provide detailed explanations. Your satisfaction is important to us, and we appreciate your support!

January 09, 2025

The staff at the dealership was very friendly, very helpful and kept me posted with the situation of the vehicle. I packed them very much four being patient with me and listening to what I had to say. More

by Mario D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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