Beck and Masten Buick GMC Coastal Bend

Service Department needs new management. There terrible. That department brings to whole dealerships rating down. There terrible. That department brings to whole dealerships rating down. More

Excellent customer service. Cares about the customer's experience.. Would recommend this dealership to anyone in the market for a vehicle. Cares about the customer's experience.. Would recommend this dealership to anyone in the market for a vehicle. More

I had a great service advisor for my oil change, Robert Vasquez. I definitely return for other maintenance on my truck. Vasquez. I definitely return for other maintenance on my truck. More

Well, I will have to say my visit was awful. I scheduled a repair with this dealership and was being charged an hour more than what the labor required was. On top of that, I dropped my vehicle o I scheduled a repair with this dealership and was being charged an hour more than what the labor required was. On top of that, I dropped my vehicle off at 6 a.m. before the dealership opened up, and they still didn't get to my repair. When it was finally said and done, I just reclaimed my vehicle and found a local mechanic to do the job. I would highly recommend management look into who is setting repair labor costs because they are definitely overchanging their customers.  More

Im from out of state took almost three weeks to diagnose than fix. No communication I had to call them for update total unhappy and disappointed at the dealership. than fix. No communication I had to call them for update total unhappy and disappointed at the dealership. More

Good Advisor did great job keeping me informed about the services and updates on my Car. services and updates on my Car. More

Rex, my service advisor, and the mechanic did an awesome job. I have been doing business with Beck & Masten for several years. Their customer service has always been exceptional . job. I have been doing business with Beck & Masten for several years. Their customer service has always been exceptional . More

Sales person Everett White and Finance Manager Richie Garcia were fantastic!! They made everything easy and pleasant. Will definitely recommend them to family and friends. Garcia were fantastic!! They made everything easy and pleasant. Will definitely recommend them to family and friends. More

GREAT JOB AND SERVICE: would recommend to all my friends and family. The service manager and salesmen treated me and my very respectfully. and family. The service manager and salesmen treated me and my very respectfully. More

They did everything, had a miscommunication in the morning and took a little to longer than should have. Didn't think I should have had to pay for the license plate bracket on my new truck but not t morning and took a little to longer than should have. Didn't think I should have had to pay for the license plate bracket on my new truck but not this dealerships fault. More