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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
182 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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Showing 182 reviews

July 13, 2024

This dealership had the best service and was very attentive to our every need. Thank you More

by dsorrows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Epi, Brittney Andrada, Robert vasquez, Manny Escalon, Melynda Lewis
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Jul 15, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

Dealership was very friendly and honest about the pricing. Enjoyed the sales team that helped me with my purchase. More

by Brisket
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moreno, Ashley Herrin
Report | Print
Jun 15, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Brisket, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC Coastal Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Beck and Master of the Coastal Bend has one of the best sales in South Texas. They always treat you with respect and answer questions that you have about the vehicles. They’re real thorough about Showing More

by Apple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haven’t been in that dept.
Report | Print
Jun 15, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC Coastal Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

There was a little wait, but the service was good, staff is friendly and the best! More

by bechtold824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Durrance
Report | Print
Jun 09, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2024

Everyone was very nice and helpful. Effy our salesman was very knowledgeable and never pushy More

by tinasalles13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Effy, Manny Escalon
Report | Print
Jun 02, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we're happy to hear you had such a positive experience with Effy! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 08, 2024 -

tinasalles13 responded

I would definitely recommend this dealership!

May 26, 2024

Service people did an excellent job fixing my car and Rex Reynolds service Advisor did an excellent job More

by notjoehernandez373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds
Report | Print
May 28, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

We're delighted to learn about your positive experience and the excellent assistance provided by Rex! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 26, 2024

I've had a thoroughly disappointing encounter with Beck & Masten. I brought my vehicle in for service due to a defective brake light, but it returned with additional damages. Despite raising the issue multip More

by Erica Hernandez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
May 29, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to fix this and to earn your business, please contact me at 361-387-2506. I look forward to speaking with you. Eric Weber, Service Director

May 21, 2024

My oil change appointment was at 10:00 am. .. THREE HOURS later it was ready... I waited there in the lobby thinking it would be expedited ASAP... Not Good for business... I don't think I'll ad More

by mhirle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
May 21, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 10, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for bringing this to my attention. I apologize for the long wait time to get an oil change with us. I would like an opportunity to fix this and to earn your business, please contact me at eweber@Group1Auto.com. I look forward to speaking with you. Eric Weber, Service Director

May 21, 2024

Highly recommend this dealership to anyone looking for a vehicle. They are very professional and understanding More

by richard1264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moreno , Manny Escalon
Report | Print
May 22, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 07, 2024

Rachael was awesome. From my arrival to departure kept me posted on the progress of my truck. More

by Tiorick65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael was 6 stars
Report | Print
May 08, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

We're delighted to learn about your positive experience and the awesome assistance provided by Rachael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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