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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

4.6
233 Reviews

200 US-77

Robstown, TX

78380

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Showing 233 reviews

March 01, 2025

The staff was nice and helpful. My oil change & tire rotation was done quickly.i liked how they kept me updated through the text message. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds, Robert vasquez
Mar 06, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Sandy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

Personal is friendly and easy to talk to. My truck is ready when they say and let’s me know if they need more time. More

by tepee56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex, my contact , Brittney Andrada, Robert vasquez
Mar 04, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Purchasing the vehicle was good. The service part of the deal was a wreck. Wrong parts ordered. Spent a whole day at the dealership just to find out they ordered the wrong bedcover. More

by charliecantu48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittney Andrada, Robert vasquez
Feb 28, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Please reach out to me at 361-310-6729 Eric Weber, Service Director eweber@Group1Auto.com

February 24, 2025

Robert Vasquez Always Takes Care Of Any Issues With my Vehicles With Great Communication And Service More

by Kim Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Weber , Robert vasquez
Feb 28, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

Exceptional Customer Service…Mr. Rex Reynolds “Professionalism” was “Best of the Best”; along with Jesse, the Maintenance Technician and the Female Service Advisor who thanked me bef More

by elchief48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds// Jesse (Maint. Tech) //
Feb 19, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Beck & Masten GMC Coastal team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Brittany Longoria in service is excellent! Made the entire experience a good one. Highly recommended More

by Ahouchin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Longoria
Feb 18, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brittany here at Beck & Masten GMC Coastal! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Rachel was amazing and very helpful during my visit. She kept me up to date on the work and timing. More

by Byronic_angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 18, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rachel here at Beck & Masten GMC Coastal! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Friendly staff was easy to work with. Pricing was straight forward and there were no surprises More

by rodprice64
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Guzman, Melanie Davis
Feb 13, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

I was always treated with respect by everyone that I came in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old a More

by Mimi’s ride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Davis
Feb 03, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Service department is thorough and keeps you advised of your vehicles status. Cost is typical of a dealer. More

by philgagnon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Feb 03, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.