Beck and Masten Buick GMC Coastal Bend

Excellent Customer Service I appreciate that I was able to test drive and purchase a vehicle in one day without feeling like I was playing games. It came down between the Yukon I appreciate that I was able to test drive and purchase a vehicle in one day without feeling like I was playing games. It came down between the Yukon XL and the Suburban and I chose the Yukon XL because of the price and customer service. More

Great service Want to take Beck and Masten for the great service done in my vehicle. They worked on the problem till they resolved the issues it was having. Great Want to take Beck and Masten for the great service done in my vehicle. They worked on the problem till they resolved the issues it was having. Great service with great people. More

No service I left my 2017 truck for an oil change it was there for 6 days but no oil change happened. I was then asked by Mike to wait 30 minutes so they could c I left my 2017 truck for an oil change it was there for 6 days but no oil change happened. I was then asked by Mike to wait 30 minutes so they could change oil. I left it there in the first place so I wouldn’t have to wait. I also found a cigarette bud on my floor mat don’t know what that was about since I don’t smoke. I had an appointment with Michelle but left it with mike since she wasn’t there. I’m disappointed in the service I received and still haven’t been able to change my oil since that was my only opportunity due to having to work many hours a day. Very disappointed. More

Easiest car buying experience of my life! Tyler made the whole process easy and made sure I got an amazing deal on my new Buick Encore! I will definitely be back for future vehicle purchases. Tyler made the whole process easy and made sure I got an amazing deal on my new Buick Encore! I will definitely be back for future vehicle purchases. Ben in the finance office also made sure I was taken care of and was extremely helpful throughout the entire process. Tyler and Ben made a great team and I highly reccomend them if you are looking for an awesome deal! More

2017 canyon I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few times. I'm also single and have a heart problem so I can't be without a car. Never expected this from a GMC. I love my truck but scared of future problems. The service people are very nice at this location. More

Great Service Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it ha Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it has not showed any misfiring in the system. I was told cause it was a big engine with more HP I needed to run premium fuel instead of regular unleaded. Since then I run nothing but premium fuel it seems to go away. More

Great sales experience! Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed you had to go to a big dealership to get fair prices. I was wrong this dealship truly puts there customers first. More

Great Service We I have always had great service there. Especially when Michelle from service helps us out. The work there is always done in a timely manner and she We I have always had great service there. Especially when Michelle from service helps us out. The work there is always done in a timely manner and she takes care of her customers. More

Unacceptable Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. More

Friendly Michelle was very friendly and knowledgeable she help you for what ever need you need I will recommend to all my friends to go thrre. Michelle was very friendly and knowledgeable she help you for what ever need you need I will recommend to all my friends to go thrre. More