
Beck and Masten Buick GMC Coastal Bend
Robstown, TX
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Fast and courteous. Everyone is friendly and service is great and fast. I bought my terrain here in 2015 and have brought it in for service since then. I am very satisf Everyone is friendly and service is great and fast. I bought my terrain here in 2015 and have brought it in for service since then. I am very satisfied with all the service. More
Great, fast service Great service, had appointment at 1100, dropped vehicle at 1000, was given a ride home by a very courteous driver Mr Casanova, my vehicle was done by Great service, had appointment at 1100, dropped vehicle at 1000, was given a ride home by a very courteous driver Mr Casanova, my vehicle was done by 1130 More
Great easy car buying experience The dealership is extremely clean, and the staff is beyond professional. We shopped for 2 weeks finally made the short drive out to Robstown for a hug The dealership is extremely clean, and the staff is beyond professional. We shopped for 2 weeks finally made the short drive out to Robstown for a huge savings. Beck Masten beat everyone else’s price by over $6,000. If you are in the market to buy you must go to this dealership you will be very happy. More
Repair Good job thank you Very good services Nice and friendly My car was fixed fast Best dealership thank you Will take my car back again to you Good job thank you Very good services Nice and friendly My car was fixed fast Best dealership thank you Will take my car back again to you guys More
Excellent customer service! My experience at Beck and Masten Buick GMC Coastal Bend was great. Justin Broyles was the gentleman that help us. He made everything run smoothly with My experience at Beck and Masten Buick GMC Coastal Bend was great. Justin Broyles was the gentleman that help us. He made everything run smoothly with my buy. Hands down the best salesman I’ve come across. I recommend anybody looking for a new vehicle to come here, and ask for him. Everybody here were very friendly, and I’m definitely coming back for future check ups and deals. More
No stress Tyler was extremely helpful He took all the information from me and got me the best price and found all the rebates that. I could qualify for and wh Tyler was extremely helpful He took all the information from me and got me the best price and found all the rebates that. I could qualify for and when I got to the dealershipafter a 3 hour drive the paperwork was ready to be signed, Tyler made the experience exciting , fun and stress free. More
Vehicle Maintenance I recommend to anyone to make an appointment or it will take awhile. I understand many vehicles come in through out the day. Educate the customers on I recommend to anyone to make an appointment or it will take awhile. I understand many vehicles come in through out the day. Educate the customers on the importance of making appointments but also honor that appointment in a timely manner. More
We had a great experience! Tyler was awesome to work with. He was honest and just a pleasure ro deal with! We will definitely come back to Beck and Masten. We let all our fam Tyler was awesome to work with. He was honest and just a pleasure ro deal with! We will definitely come back to Beck and Masten. We let all our family and friends know how much we enjoyed our experience. More
Failed to address known drive train issue After making my second appointment to have the known torque converter shudder on my 2016 Yukon Denali addressed they did not want to work on it due to After making my second appointment to have the known torque converter shudder on my 2016 Yukon Denali addressed they did not want to work on it due to having a dealer installed supercharger. I understand how other areas of my warranty could be null, however this is a known and common issue with the 8L90 transmission and has nothing to do with the modifications to the vehicle. They have even done all the oil changes and every tech and service writer knows this vehicle as it stands out quite a bit. Just disappointing that a known issue could not be addressed and GM is making the parts equally hard to get. I went to another GM dealer, purchase all the parts, fluids required at a cost of $350 and had another shop do the service required at a cost of $521. Mainly just disappointing, that an $75k vehicle can have such issues and be denied on a technicality but it is what it is. More
Great service We always have amazing service whether it’s with the service department or sales. Everyone is helpful. We have been loyal customers and be loyal for We always have amazing service whether it’s with the service department or sales. Everyone is helpful. We have been loyal customers and be loyal for years to come! More