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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

4.6
182 Reviews

200 US-77

Robstown, TX

78380

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Showing 182 reviews

September 30, 2024

Your dealership is horrible for service 3 times left my vehicle for repairs I never wanted More

by Mscottpissedoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Oct 06, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Mscottpissedoff, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eric Weber Service Director eweber@group1auto.com

September 29, 2024

Had a very great experience with this Dealership. Melanie was the best… very accommodating and not pressured at all. She went over and beyond to get the vehicle that I wanted and I was very satisfi More

by Ginger P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie and Ashley
Oct 02, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hello Ginger, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC Coastal Bend. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

The staff is awesome! !! We are very happy with Beck & Masten there answering all my questions More

by adrianape0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Sep 22, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Went above and beyond to accommodate my needs and wants. I’m telling everyone I know to give them a try if looking for a vehicle!! More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 22, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Allen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

You’re salesperson was a great help she was the best person I meet big help More

by chonalvarez44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie
Sep 21, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

They did a great job with taking care of us and we’re very professional with us. More

by Clarkeroy411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert vasquez, Manny Escalon
Sep 11, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

This is our second time buying from Beck & Masten in Robstown. We absolutely love Justin, he has taken care of us like we are family!! He helped us through everything and we were in and out within the t More

by Blakely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Blakely, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC Coastal Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

The people who work at Beck&Masten are the most friendly and helpful people, which makes it an easy and enjoyable experience. I usually wait at the dealership when they are working on my truck and it seems More

by Mr. R Wester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds , Brittney Andrada, Robert vasquez, Manny Escalon, Melynda Lewis
Sep 07, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

It was fast and easy. She helped us out and I found what i wanted right away More

by mdjonesc4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melynda Lewis
Sep 07, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC Coastal Bend. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 05, 2024

Justin McGhee was the absolute best! He anticipated what I wanted to know and gave me over and above information, assistance, and instruction. This process went SO smoothly. No hard sell More

by kimiscollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McGhee, Robert vasquez
Sep 07, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thanks for your praise and kind comments about Justin. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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