Beck and Masten Buick GMC Coastal Bend

2017 canyon I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few I'm disabled and limited income. I was able to buy a new truck so I could depend on it. I bought it last December and have had it in the shop a few times. I'm also single and have a heart problem so I can't be without a car. Never expected this from a GMC. I love my truck but scared of future problems. The service people are very nice at this location. More

Great Service Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it ha Had what I thought was a miss on my engine. The service people jumped on it right in line with My appointment time. The computer I was told that it has not showed any misfiring in the system. I was told cause it was a big engine with more HP I needed to run premium fuel instead of regular unleaded. Since then I run nothing but premium fuel it seems to go away. More

Great sales experience! Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed Fair upfront pricing! Outstanding customer service from sales to service! I had a great experience with all capabilities at the dealership. I believed you had to go to a big dealership to get fair prices. I was wrong this dealship truly puts there customers first. More

Great Service We I have always had great service there. Especially when Michelle from service helps us out. The work there is always done in a timely manner and she We I have always had great service there. Especially when Michelle from service helps us out. The work there is always done in a timely manner and she takes care of her customers. More

Unacceptable Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. Picked up my truck after service and as i was driving to pick up my daughter, my rim fell off the studs and to me that is very unprofessional. More

Friendly Michelle was very friendly and knowledgeable she help you for what ever need you need I will recommend to all my friends to go thrre. Michelle was very friendly and knowledgeable she help you for what ever need you need I will recommend to all my friends to go thrre. More

Smooth Sailing! Great dealership! I lived 4 hours away, but Pedro worked with me to make a deal happen! Smooth, no pressure, and friendly sales team. Will definitely Great dealership! I lived 4 hours away, but Pedro worked with me to make a deal happen! Smooth, no pressure, and friendly sales team. Will definitely come back!! More

Customer service weak and virtually non existent. Except for my salesperson, I was very disappointed in management communication skills after the sale. Had a heck of a time getting management to addre Except for my salesperson, I was very disappointed in management communication skills after the sale. Had a heck of a time getting management to address a serious concern in a proffessional timely manner. No returned calles, email transmissions, etc Except for salesperson and office manager (Becky), everyone else failed miserably. More

Friendly and helpful staff Great staff. Set up time for me to bring truck in so I could wait for truck to be serviced. Work was preformed in a timely manner . Great staff. Set up time for me to bring truck in so I could wait for truck to be serviced. Work was preformed in a timely manner . More

Experience was pleasant, friendly with no pressure I knew what I wanted and what I wanted to pay. The sales team met and exceeded my terms with no hassle. I will highly recommend Mike Shaw GMC to frien I knew what I wanted and what I wanted to pay. The sales team met and exceeded my terms with no hassle. I will highly recommend Mike Shaw GMC to friends and family, More