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Beck Toyota

Indianapolis, IN

4.8
1,144 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,144 reviews

November 14, 2023

Dave was very helpful and informative. The process of getting into a new vehicle was simple. More

by bnsalm8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Beck Toyota responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Dave helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

November 10, 2023

I am very thankful for Brian who took a tremendous amount of time to help me understand all of the technology and ultimately purchase my new 2024 Grand Highlander. Brian was smart, understanding, and compass More

by Luke E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Beck Toyota responded

Luke, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

November 08, 2023

We found great service and the purchase was able to be handled quickly. Appreciate the whole team. More

by Brasallova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Beck Toyota responded

Your compliments and kind words mean so much to us and our team, Brasallova! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

November 01, 2023

Trent Purdue was awesome to deal with! We even had a small concern with something in the van and Trent took it upon himself to take care of it himself. Trent is a class act and I'd highl More

by craig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Beck Toyota responded

Thank you so much for taking the time to share your feedback with us, Craig! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

October 23, 2023

Toby was incredibly and very easy to work with. I highly recommend working with him if one is given the chance to. Super relaxed and not pushy at all. He understands that buying a car can be a d More

by joe.rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Beck Toyota responded

Joe, thank you for taking the time to share your kind feedback about Toby. Each employee is a valued member of the Beck Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

October 21, 2023

Dave Keller was a gem ! !! Pleasant, informative ,I told him what I wanted and he got right on it.And I got it,I will be back before he's retired and buy again.And will pass More

by martincarolyn290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies at cashier were very nice! Thank you
Oct 24, 2023 -

Beck Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Martin. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

October 21, 2023

Mike Wright was very professional and an outstanding sales person. He has made a Beck Toyota customer of my family. Definitely plan to return to the dealership for future vehicles. Thank you! More

by Smitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Oct 24, 2023 -

Beck Toyota responded

Smitty, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

October 18, 2023

The whole process was seamless , Dave went above and beyond to ensure i got my cashier cheque from my bank and also drove me to pick up my cheque from my local bank and then back to Beck Toyota ( 3 whol More

by tessyowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Puglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

tessyowe responded

Yes

October 17, 2023

First time I dealt with The Beck team. Trent was above and beyond and explained everything from start to finish. I am very satisfied with the purchase. Had my new purchase for about a mont More

by jm3591
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Beck Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

October 11, 2023

We purchased our vehicle in 2020 from them. It was easy and so smooth. We decided to try service a bit closer to home. Big mistake. We gladly drive the additional 30 minutes to continue working More

by CupcakeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Beck Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

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