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Beck Toyota

Indianapolis, IN

4.8
1,226 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,226 reviews

September 24, 2024

The sale representative (Robert Pui) was very friendly. He explained the product and add on items in details. He and the rest of staffs who I encountered at the dealership were very helpful and courteous. More

by Zoramchhana Hualngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Beck Toyota responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Robert and our team at Beck Toyota. It's our goal to provide detailed and courteous service to every customer. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

September 06, 2024

We were treated with respect and everyone was very friendly..All the staff was helpful and accommodating. Tim Steen is an excellent resource with helpful and timely information about Toyota vehicles. More

by mcollins9291
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in Finance
Sep 09, 2024 -

Beck Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experiences at Beck Toyota, especially with Tim. His dedication to providing helpful and timely information truly makes a difference for our customers. We appreciate your loyalty and the 40-mile journey to visit us. We look forward to assisting you with all your future vehicle needs! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

September 01, 2024

I enjoyed the honesty and the professionalism and the help.They try to find me into a used car that was great.Thank you . More

by elizabethaday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Beck Toyota responded

Thank you for your kind words! We're thrilled to hear that you appreciated the honesty and professionalism during your experience at Beck Toyota. It's wonderful that we could help you find a great used car. We look forward to seeing you again soon! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 29, 2024

Thought the salesman was great but the dealership might not have given him all the information he needed. We were originally told the vehicle we bought was a lease return. Then we find out at the paperwo More

by darrylschulz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy Rivera
Sep 04, 2024 -

Beck Toyota responded

Thank you for sharing your experience with us. I'm glad to hear that you found our salesman great; however, I understand your concerns about the clarity of information regarding your vehicle and the pricing. At Beck Toyota, we strive to provide transparent communication throughout the buying process and appreciate your feedback on this matter. Regarding the service and parts prices, we continuously evaluate our pricing to ensure it reflects the quality we offer. If you have further questions or need assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 29, 2024

This is my first time purchasing a Toyota vehicle. Tim Steen, he is a great person. He has lots of experience, He is very approachable, he helps lots for our new car buy. Heartfelt thanks to Tim from More

by roysaptarshi89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Beck Toyota responded

Thank you for your wonderful review! We're thrilled to hear that this is your first Toyota purchase and that Tim was able to assist you so well. His experience and approachability truly make a difference in the buying process. We appreciate your recommendation and look forward to seeing you at Beck Toyota again in the future! Enjoy your new car! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 27, 2024

Michael was helpful with finding a vehicle within my budget. He provided excellent customer service and made the process of purchasing my first car simple. More

by vanessaparsells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Raney
Aug 28, 2024 -

Beck Toyota responded

Thank you, Vanessa! We’re thrilled to hear that you had a great experience at Beck Toyota. It’s wonderful to know that our team, especially Michael, helped you find a vehicle within your budget and made your first car purchase simple. We appreciate your kind words and look forward to welcoming you back to Beck Toyota in the future! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 26, 2024

This is my first time purchasing a Toyota vehicle. Toby is an excellent salesman who made the process quick and enjoyable. He was very kind and answered all my questions thoroughly, even reassuring an More

by Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey (finance)
Aug 28, 2024 -

Beck Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that your first experience purchasing a Toyota vehicle was enjoyable with Toby's assistance. It's great to know he was able to provide you with the support and information you needed. We sincerely appreciate your trust in Beck Toyota and look forward to seeing you again for your future vehicle purchases! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 25, 2024

Tim was ann amazing salesman and very informative. I would highly recommend this dealership to anyone! More

by Sluckey1033
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Beck Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Tim provided you with exceptional service at Beck Toyota. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 23, 2024

Customer service in all departments is superior. I will never purchase a car from anywhere else. More

by janeseelig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Beck Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our customer service at Beck Toyota to be superior. Your loyalty means a lot to us, and we're excited to assist you with any future car purchases. Please come see us again soon! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

August 22, 2024

First time visit to Beck Toyota. Found it to be a much more comfortable experience than other dealerships. More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Beck Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that your first visit to Beck Toyota was comfortable and pleasant. We always strive to provide an exceptional experience for our customers. We look forward to welcoming you back soon! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8127

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