Beck Toyota
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic Customer Service Beck Toyota has been in our community for years but we had rarely gone there because our Toyota cars just didn’t break down. When a sons college car Beck Toyota has been in our community for years but we had rarely gone there because our Toyota cars just didn’t break down. When a sons college car finally gave up we needed a newer used car. Salesman Trent Purdue was fantastic to work with, very informative and helped us get to the vehicle we were looking for. Great service all the way around. More
Professional Experience This is my second e perience purchasing a used family vehicle. While I research all vehicles be core purchase, I trust that Beck has done a thorough This is my second e perience purchasing a used family vehicle. While I research all vehicles be core purchase, I trust that Beck has done a thorough job of checking and making minor maintenance repairs on their used cars. Trent and the whole staff are so polite and professional and I was in and out in a little over an hour and worked with me on my cash deal. Highly recommend your stArt here when looking for a used vehicle! More
Buying a car is horrible but Trent and Jon made it fun I really appreciated not being talked down to. Most Sales and finance representatives just want the sale. I was beyond impressed with the amount of ti I really appreciated not being talked down to. Most Sales and finance representatives just want the sale. I was beyond impressed with the amount of time Trent and Jon spent with me. I visited many car lots and was over the entire process. I met Trent and felt like a valued customer. He was not pushy nor annoying. He listened to what I wanted and showed me vehicles that fit my description. He did not bombard me with calls nor try to talk to me into cars I had zero interest in. He did text me regarding a vehicle that fit my needs. I was honestly over the process after dealing with so many other salesmen but the honesty Trent had brought me back. I did like the car he text me about. I left that day without buying it. However, could not stop thinking this was the car for me and the place I want to buy from. I text him late at night with nervous texts. He answered them all late at night and had so much patient. I bought the car the next day. Trent went the extra mile and showed me features about the car which was super helpful. I loved the time and effort he spent with me when he was not obligated to. In fact, he could have been moving on the next deal. He did not. He stayed with me throughout the process. On top of that, he got me in right away with Jon. I have bought many cars in my life and all tried to up sale things I did not need. I never felt that from Jon. I felt he was genuinely trying his best to get the best rate for me. After the deal was done, Jon and Trent got a hold of me because they found a better deal on my car. A very sweet thing to do. I appreciate the both of them very much. I have referred my friends and family to him, I will definitely go back when I need a car. I feel very blessed I found them both in a not so fun situation. The two of them helped me get through a very stressful process while making it fun. More
Short and sweet I came to Beck Toyota in a bind and Derik helped me get out of my situation with high payments (from a previous dealer who had said there were no opti I came to Beck Toyota in a bind and Derik helped me get out of my situation with high payments (from a previous dealer who had said there were no options without a sizable dow payment). He was efficient, knowledgeable (and knew where to go with questions), and very personable. I left with a great car (purchased with 0 down), lower payments, and ease of mind that I could reach out with any further issues and be served with integrity and professionalism. More
Great service and no hassle !! My wife and I needed to look for dependable transportation for my 84 year old mother. I found a car online at Beck and emailed them about the car. De My wife and I needed to look for dependable transportation for my 84 year old mother. I found a car online at Beck and emailed them about the car. Derik Wilkerson responded quickly that if he could help in any way to just let him know. A few days later we took it for a test ride and bought it for what was a VERY GOOD PRICE ! The following day I saw a drop of clear coat on the door that I didn’t notice when we drove it off the lot. Once again I called Derik, and he had us bring it back and took care of the problem as we waited. I own four Toyota’s and will go back to Beck Toyota because of the service and price I received from Derik !!! More
Enjoyed the whole experience! Trent was very courteous and helpful to make the experience of buying much easier. The dealership atmosphere was very relaxing and friendly. We would Trent was very courteous and helpful to make the experience of buying much easier. The dealership atmosphere was very relaxing and friendly. We would recommend this dealership to our friends! More
Knowledgeable, Courteous, Quick Chose Trent from other reviews and he did not disappoint. He was very knowledgeable of the vehicle. He was not aggressive with his sales pitch and w Chose Trent from other reviews and he did not disappoint. He was very knowledgeable of the vehicle. He was not aggressive with his sales pitch and was very helpful getting all our documents together for financing. It was a very seamless transaction. One of the best car purchases we have made! More
Great Purchase Experience Derek was great at answering questions as we we're going through the financing paperwork. Owen was amazing on getting us where we needed to be on paym Derek was great at answering questions as we we're going through the financing paperwork. Owen was amazing on getting us where we needed to be on payments! Mike Wright was our Salesman and he did great. The whole team there was awesome! More
Great Service Department I've been driving over 60 miles round trip for the last several years to ask Beck to service my 10 year old Camry Hybrid. I love my car and I love Be I've been driving over 60 miles round trip for the last several years to ask Beck to service my 10 year old Camry Hybrid. I love my car and I love Beck service. I can always depend on them to provide great service in a reasonable amount of time. They answer all my questions and have a great facility with great staff! More
Worst Service Experice Ever and Rude Service Department Beck Toyota, Greenwood IN Service department is the worst car service dealer for Toyota owners. I went on June 5 to get my 2017 Corolla serviced and w Beck Toyota, Greenwood IN Service department is the worst car service dealer for Toyota owners. I went on June 5 to get my 2017 Corolla serviced and while I was getting checked in I mentioned that my 18 month old car has has issues with it's wipers and service supervisor agreed to take a look. With in 15 min I got my car back with 2 BIG scratches on my windshield. When I reported the same I was requested to wait and then after sometime I met the most rude person I have ever met in Customer facing job. His name was Clark Henkel, Service & Parts Director. He was NOT only arrogant, rude and cutting me off when I was talking but was trying to prove me wrong blaming me that I just want my windshield to be replaced for free. Please avoid Beck Toyota for service and for sure avoid talking to rude guy Clark as he will NOT listed to you and keep on raising his voice. He doesn't understand customer view point and keep on getting loud for no reason. He knew that his technician messed up and he just wanted to get rid of me getting away paying nothing. I just walked out from Beck Toyota with 2 big scratches on windshield of my 2017 corolla along with meeting the most rude guy. They do not deserve any star and have highly negative people who don't know how to find a solution to the problem which customer is facing. Avoid Beck Toyota and avoid Clark Henkel. More