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Beck Toyota

Indianapolis, IN

4.9
1,230 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,230 reviews

March 06, 2023

Garen was great to work with. He knew what I was looking for and found the perfect vehicle for my needs. Once I arrived at the dealership he had all of my paperwork ready to go wh More

by LgGd317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garen Ambartsumyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Beck Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Garen's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

February 28, 2023

Garen was a great salesman to work with. He spent his afternoon with us, and helped get a vehicle out on to the lot that we preferred over the others. He wasn't pushy, he was a clear communi More

by Timferret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garen Ambartsumyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Beck Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

February 27, 2023

Anthony was a very nice and informative salesman. We love our new Highlander. The outside was clean but the inside had only been swept and the seats cleaned. The inside was the same dirt from the More

by dmccain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Beck Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

February 21, 2023

I had to start driving without using my seatbelt because my sore weaker arms wouldn't let me 'click' shut the seatbelt. My husband ordered a set of extenders online. When they arrived, they wouldn't work More

by brens8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Feb 23, 2023 -

Beck Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

February 18, 2023

I traded in my white 2017 Toyota Tundra SR5 loaded & in very good condition, & my white 2015 Subaru Forester Limited in excellent condition with very low miles for that year (both are on the used lot at th More

by Clsanders7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Feb 24, 2023 -

Beck Toyota responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

Feb 24, 2023 -

Clsanders7 responded

I already responded & sent an email to you from my Google review over 1 week ago but I have not heard back from you.

February 14, 2023

Garen is very likable and friendly. He is very knowledgeable about Toyota products and was very low pressure for a sale. He found the truck we were looking for, but it was to be deli More

by mabgasser
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garen Ambartsumyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Feb 16, 2023 -

Beck Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

January 31, 2023

Sold my vehicle to someone else after we agreed to a deal and pickup terms More

by jiglehart1
Recommend Dealer
No
Employees Worked With
Douglas Hord
Feb 03, 2023 -

Beck Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

January 20, 2023

Garen provided very professional help in setting up a car order. Everything got clearly explained. More

by va.anferov
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garen Ambartsumyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Beck Toyota responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

January 18, 2023

Staff was friendly and helpful. The only thing that I was not happy about was the vehicle was missing standard equipment that they would not reduce the price of the vehicle or suppl More

by kentuc794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Jan 23, 2023 -

Beck Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

January 12, 2023

I have been working with Melissa for several years. When I come in, I ask for her specifically. She is very friendly. Well informed and Professional. She goes out of her way to accommodate my reques More

by dheath411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Beck Toyota responded

Thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

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