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Beck Toyota

Indianapolis, IN

4.9
1,230 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,230 reviews

June 08, 2023

I cannot say enough good things about this dealership, or our salesperson David Langston! David is seasoned and worked very hard to take good care of us, and did a fantastic job all FOUR times within the la More

by Meredith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Langston, Jon Roberts
Jun 12, 2023 -

Beck Toyota responded

Meredith, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

June 08, 2023

I brought my car in for an oil change, and, as usual, the check-in staff person, Melissa, was prompt, efficient and friendly. Service was rendered quickly and the check out cashier was very helpful re: a pur More

by Marcia T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Beck Toyota responded

Marcia, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

May 29, 2023

David Langston is our go-to sales rep. We are on our 4th car now with him. He's just an exceptional salesman, easy going, always courteous, and honest. He doesn't pressure the buyer but More

by Meredith2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rondel Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Langston, Jon Roberts
May 27, 2023

Your staff is always so friendly and helpful. The sitting area is always clean and welcoming and the service is always completed in a very timely mannner. We love Beck Toyota! More

by Kensey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rondel Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Sappington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathi Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Brooks
May 22, 2023

Bought a 2023 Toyota Taco new and had a great experience. Andrew answered all of my questions on the phone and got me everything I needed before I even stepped foot on the floor. Cameron was my sales r More

by Matt S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Repeat customer and very satisfied. Had to wait a long time for my car but that was not the dealership's fault. They kept me well informed and offered me other options when available. More

by RNR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Bumper to Bumper coverage quite literally doesn't cover the bumper! My bumper flew off my certified pre-owned Highlander about a month after purchase going down the interstate. When I brought it in, they s More

by ashley_marlaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derek Kemmerlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Kellar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Beck Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

March 24, 2023

We had a great car buying experience at Beck Toyota with Anthony Leon. He was knowledgeable and answered any and all questions we had when considering buying our new car. We appreciate all of his help with More

by Yolanda Vidal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Mar 27, 2023 -

Beck Toyota responded

Yolanda, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

March 17, 2023

Anthony was very helpful. He let me test drive every car I wanted to, he even backed a car out of the show room so I could test drive. He was very patient. More

by Meharpenau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Beck Toyota responded

Thank you for leaving us this great review! I am very happy to hear that Anthony could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

March 09, 2023

Anthony was great to work with, easy going, not pushy. Appreciate the honesty and knowledge he was able to provide. More

by Cory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Beck Toyota responded

Cory, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

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