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Beck Toyota

Indianapolis, IN

4.8
1,180 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,180 reviews

September 16, 2023

Jordan was great from start to finish, he took the time to build a genuine connection and I felt that he did everything in his power to make sure we had a deal that made sense for both parties. We will be More

by Adam W. Low
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Beck Toyota responded

Adam, first and foremost thank you so much for leaving this fantastic review! At Beck Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

September 15, 2023

Knowledgeable and friendly staff who helped me find the type of car I was looking for. More

by austin.mathias89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Sep 18, 2023 -

Beck Toyota responded

Thank you for leaving us this great review, Austin! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

September 09, 2023

Working with Trent was great and he put me at ease with my decision. I’m looking forward to being in the Toyota family again. Beck as a dealership has always been easy to work with. I will keep Trent in mi More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Beck Toyota responded

Thank you for recognizing your experience at Beck Toyota. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

September 07, 2023

Pleasant salesperson. Not pushy. Knowledgeable about the vehicles and warranties. Answered our questions with understanding. Very clean and comfortable facility. More

by jrlpgardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Steen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Beck Toyota responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

September 05, 2023

Good experience Troy was good to work with made the experience go well. Thank you More

by jaxsom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Sep 07, 2023 -

Beck Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 31, 2023

Even though I had researched a lot for the vehicle I wanted, Jordan was very thorough in making sure I had all of the information available. It was a great experience overall. More

by jturner2688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Beck Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

Sep 05, 2023 -

Beck Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 30, 2023

Always a good experience at Beck. One issue we had this time with the service department was that instead of calling the number we asked them to that day, they called a number in the More

by mlduffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rondel Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Sep 05, 2023 -

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

Sep 05, 2023 -

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 30, 2023

Good car, Salesman kept reading my mind and patient with me despite me not having everything I needed to complete the process at the time. More

by dreamofbunnies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Beck Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 29, 2023

My experience with William Hassell was SUPERB! An excellent sales representative and a real credit to Beck Toyota. The dealership was extremely professional and courteous. At NO time did I ever f More

by woodruff953
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the payment processing, I don’t know her name. Very nice!, Jon Roberts
Aug 31, 2023 -

Beck Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Beck Toyota and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 23, 2023

Mike was excellent. He asked questions about what I wanted. He listened to me!! He told me about the features the car had and that I would enjoy. He did not push me More

by bgbp4951
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Raney
Aug 25, 2023 -

Beck Toyota responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

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