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Beck Toyota
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have been to a lot of dealers in my life and have bought many new cars. I would have to say this has been the BEST overall experience I have had so far. I had been looking for a new truck for a coupl bought many new cars. I would have to say this has been the BEST overall experience I have had so far. I had been looking for a new truck for a couple of months and knew exactly what I wanted. Finding a Truck online below MSRP is almost unheard of and really got my attention, the truck was in a price range that I was willing to pay. Most dealer websites will say "call for best price", or will be at the MSRP, Beck Toyota is not afraid to put their best price online. The sales associate was willing to work and do everything possible, (within reason) in order to get me in a new truck. Thanks Wendell, you made it happen and I couldn't be happier!! More
Our experience with Wendell was terrific. I called him, discussed price, and done deal. He immediately prepared our vehicle and we picked it up the next day. Wendell was very professional and did not try t discussed price, and done deal. He immediately prepared our vehicle and we picked it up the next day. Wendell was very professional and did not try to pressure us into the sale. We drove from Cincinnati, Ohio to purchase the vehicle. Great work Wendell! We will be back. More
I really thought Wendell was very receptive to my needs and was very helpful. Most important he was forthright and honest in his sales approach. It was honestly a better experience than I could have plan and was very helpful. Most important he was forthright and honest in his sales approach. It was honestly a better experience than I could have planned out if my son was the salesman. My son was determined to make sure I was happy with my decision and Wendell made it happened. The options were right, the price was fair and it made me smile. More
We were looking at buying a Prius and contacted Wendell Dossett. We are very busy and time is important to us. Wendell was very obliging and showed us the exact models we asked for without pressure. The Dossett. We are very busy and time is important to us. Wendell was very obliging and showed us the exact models we asked for without pressure. The entire process was less than 3hrs from walking in the door to driving our new car home. Thank you! More
Wendell is a great guy. He worked to get the right car for me at the payment I could afford. He showed me the total price and how it got to that amount in a way I could easily understand it. Not like some for me at the payment I could afford. He showed me the total price and how it got to that amount in a way I could easily understand it. Not like some of these other car dealers who act like they are trying to hide something in the charges and financing. I would absolutely recommend Beck Toyota and Wendell to my family and friends. More
Was originally able to search for the vehicle online. Good pictures and information on the website. Called Wendell on Saturday morning to verify van was still there and let them know we were going to co Good pictures and information on the website. Called Wendell on Saturday morning to verify van was still there and let them know we were going to come down. He had moved the van close to the showroom in anticipation of us arriving. Offered a good price and were easy to work with. Volunteered to bring the vehicle to my home (1 hour away) to speed up the process. Would recommend this dealership to others. More
Buying my Toyota 4Runner from Wendell was the best car shopping experience I have ever had. My attention was immediately caught on your excellent and very user-friendly website by Wendell's very detailed shopping experience I have ever had. My attention was immediately caught on your excellent and very user-friendly website by Wendell's very detailed, accurate and almost lyrical description of the car. I called his number that evening, expecting the usual voicemail, and was very pleasantly surprised to have him answer my call on the first ring. He was intimately familar with every detail about the car, about 4Runners in general, and was able to discuss my RAV4 versus 4Runner questions quite knowledgably. The next day, he took me, via telephone, on a tour of the car which convinced me that it was well worth a drive from Louisville to Indianapolis to see it. Although I had certainly hoped to get more for my trade-in, Wendell explained the reasons for his range of estimated values very clearly and persuasively, and I had absolute comfort that he would deal with us fairly. When we arrived the next day, he was immediately available, very cordial, and took all the time we needed to acquaint us with the car and explain the ultimate value given our trade-in. He was very understanding when we realized that we had arrived without our certificate of title, and arranged to ensure that the car would still be there today. Today, he easily dealt today with the somewhat unusual circumstances of (1) the mispelling of my husband's name on the certificate of title, and (2) the subsequent change of the spelling of his name, and did an excellent job of walking us through the paperwork. My husband and I are both lawyers, value professionalism, honesty and competence highly wherever we find it, and feel very lucky to have been able to go through the often stressful purchase of a car with someone like Wendell who so exemplifies these qualities. If we ever are in the market for another Toyota, we will be happy to drive from Louisville to Indianapolis for the pleasure of working with Wendell. More
Last Sunday afternoon, my husband and I found several cars on Beck Toyota's website that we were interested in. I filled out the online inquiry form and received an e-mail from Wendell Dossett that sa cars on Beck Toyota's website that we were interested in. I filled out the online inquiry form and received an e-mail from Wendell Dossett that same day. The dealership is closed on Sundays, but I talked with Wendell on Monday morning, and made arrangements to meet him that afternoon to look at the cars. He was very helpful and friendly, and answered all of my questions. I told him that my husband and I would come back that evening and drive the cars we liked. We fell in love with a beautiful, black Toyota Camry SE and knew it would be a great car for us. While our financing paperwork was being prepared, Wendell saw to it that the car was washed and filled with gas. And the waiting area at Beck is like a luxurious, 5 star hotel, complete with big screen TV and fireplace. I should also mention that we had purchased a Toyota truck from Beck a few years ago. It goes to show you that when you receive great service, you'll buy from that dealer again. I highly recommend Wendell Dossett and the folks at Beck Toyota - you won't be disappointed! More
My sales experience went very well. I had been communicating with Wendell via the Internet. Being out of town the previous week, I had narrowed my selection down while we exchanged serveral e-mai communicating with Wendell via the Internet. Being out of town the previous week, I had narrowed my selection down while we exchanged serveral e-mails, and was ready to test drive a Camry. Wendell was very flexible and worked with me to get the best pricing for my new car, trade in, and great financing. When I received my car, it was spotless, and ready to go. It rides like a dream. I have alot of confidence in Toyota. As a Yaris and previous Camry owner,I believe Toyota makes a great line of cars. More
I live in College Station, Texas, and had been searching across the country for a 2001-2004 Toyota Tacoma four-door 4X4 for eighteen months when I encountered one online at Beck Toyota in Indianapolis. It's across the country for a 2001-2004 Toyota Tacoma four-door 4X4 for eighteen months when I encountered one online at Beck Toyota in Indianapolis. It's important to note that on any given day in the U.S., perhaps as few as six, maybe as many as twenty of these particular vehicles will be for sale. In short, they're hard to find. Moreover, when I ran across Beck's listing, this one proved cleaner than nearly every other one I'd seen--AND for a lesser price. My thoughts ran first to the proverbial, "It's too good to be true," or "Something's gotta be horrifically wrong with the vehicle for Beck to be selling at that price," but given the truck's immaculate condition, I just had to call and ask. When Wendell Dossett, Beck Toyota's Internet Sales Manager, answered the phone (and I mean immediately--he didn't call me back hours later like some), he quickly assuaged my concerns. In fact, he told me, the Carfax indicated the vehicle had only one owner, and Beck Toyota had performed virtually every single service procedure that the vehicle had ever required since it was factory new. The Carfax indeed bore that out. Again I thought, "This IS too good to be true." With excitement mounting, I asked Wendell if he could take a few more photos [actually, a lot more] than the online listing showed. Not only did he NOT tell me, "I'll have to get back to you on that," he immediately walked outside into the Indianapolis winter with camera in hand while STILL ON THE LINE with me, asking me the whole way, "What shots would you like?" He climbed up on something to shoot the roof to prove no hail damage. He got down on his hands and knees to photograph the undercarriage, and even took several more shots than I asked for. After studying both the incredibly detailed Carfax and the photos Wendell emailed me within the hour, I knew I needed to take the leap... but I live in Texas. How will this work? Wendell Dossett graciously talked me through tax, title, & licensing questions, interstate commerce procedures, and a very reasonable, fully-refundable deposit, after which he assured me that if the vehicle was mine. This is important because I had put down deposits at other dealerships who grew impatient with me and sold their trucks out from under me before I could gather my cashier's check, plane tickets, & hotel reservations. Wendell did no such thing. In fact, he pulled my truck off the internet (he had to--people were inundating him with calls for this really clean Tacoma), assured me my vehicle was safe for the buying, and said he couldn't wait to meet me. A transaction of this magnitude would normally cause me much anxiety, especially since I was flying from across the country to purchase a vehicle, sight-unseen (outside of Beck's pics), but Wendell eased my concerns every step of the way, assuring me my deposit would hold the truck, working patiently & jovially with me as we proceeded with paperwork over the phone and via email, fielding every question with competence & understanding--AND nearly two decades of experience in the business. I flew up (landing in the recent blizzard) where Wendell had a wonderful woman, Robin, waiting to pick me and my fellow road warrior up at the airport. When we returned to the dealership, Wendell welcomed us with handshakes, cold Cokes, and a big smile. Moreover, and this really sold me: after driving the truck himself, he had noted a slight shimmy in the front end. It turned out to be the rotors--which Beck graciously machined to like-new condition, something they didn't have to do (and a $200 value), but they did anyway. The truck didn't have any floor mats. Wendell quickly found me some. I knew by then that undoubtedly, I had come to the right place for my new Tacoma. If my experience with Wendell Dossett and Beck Toyota in any way suggests what all their other customers encounter (and I suspect it does), then buyers would be hard-pressed to enjoy a more simple, more relaxing, more fulfilling car buying experience than I had with Wendell & Beck Toyota. I wholeheartedly endorse them for anyone in the market for a Toyota, new or used--whether you live in the Indianapolis area or anywhere else across the U.S. Take my advice: don't waste your time Toyota-shopping elsewhere :o) Matt, College Station, Texas More