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Beck Toyota

Indianapolis, IN

4.8
1,207 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,207 reviews

July 03, 2012

My husband and I test drove a Prius, went off the lot to discuss it privately and came back ready to buy. When we met with Mr. Dossett my husband told him we were ready to buy on 2 conditions: 1.Repair th More

by cwiswellj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendell Dossett
Aug 07, 2012 -

Beck Toyota responded

I am sorry that you feel that I could not serve you the best way possible when you were here at Beck Toyota. When you requested to take the Prius overnight and 80 miles away to have it checked out by a mechanic - I did consult the dealership in getting that approved. As I explained to you when you were here, having a Prius checked out by a mechanic that is not trained on Prius Hybrid vehicles was not a good idea. We would need proof the mechanic was Certified to work on a Hybrid vehicle. The Prius and our other hybrids have higher voltage running through the car and the mechanic needs to know the in's and out's of this vehicle to check it out or work on it safely. Again, I am sorry for how you feel about your experience and wish I knew up front of your intentions before you came out. Wendell Dossett

May 08, 2012

My friend, Bob Martin, recommended Mr. Dossett to me. I am recently single and buying a car as a female on my own was an intimidating task. Bob knew Mr. Dossett would be friendly, patient and fair. Mr. D More

by darla812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Shoopman, Wendell Dossett
May 03, 2012

Wendell was informative, and not pushy. I had just started looking for a Rav4 and had no intention of buying that day, but I found exactly what I wanted, and felt I got a pretty fair price. Wendell an More

by Smokeyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
April 25, 2012

Wendell made our car buying experience easy and relaxing. No high preasure sales tactics. He truely seems to care about his customers. We will definately be repeat customers in the future thanks to Wendell. More

by homebrks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
March 29, 2012

Excellent experience. George was great to work with. I am probably a high maintenance customer, but George emailed me and called me every step of the way. Finance guy was great to work with, and I have b More

by mhindsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fuller
February 16, 2012

After extensively searching the internet, I found the best prices and highest quality of used vehicles at Beck. Being able to view the Car Fax on-line significantly helped me make my choice. While view More

by eholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett, Wendell Dossett
Feb 17, 2012 -

Beck Toyota responded

It was great helping you - Thank you for the kind words and I hope you get many happy miles Eileen. Wendell

February 11, 2012

'99 Tacoma frame issue buy back. I looked at the Honda Ridgeline, Nissan Frontier and Toyota Tacoma as possible replacement. The Tacoma seemed the best value. I have been a Toyota owner since 1987. In 200 More

by frydaybob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fuller, Jamie Burns, George Fuller
February 09, 2012

Bent over backwards to help me. i was in dire need of a used car in my price range. Wendell was there for me. Thank you More

by fzunis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dorsett, Wendell Dossett
Feb 17, 2012 -

Beck Toyota responded

It is all up hill from here Frank - many happy miles!! Wendell

January 09, 2012

Great experience! We searched online for nearly three months for a used RAV4. Wasn't having much luck so I asked my long time mechanic for a recommendation. He said "try Beck's in Indy". He had a goo More

by Karen Serfling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett, Wendell Dossett
Feb 17, 2012 -

Beck Toyota responded

I hope your Rav is everythiing you hoped for Karen. Thanks again, Wendell

January 04, 2012

I was greated while still in my car in the bitter cold. I had planned to meet with Wendell at a certain time and he was immediately located for me. He quickly showed me the vans I was interested in from b More

by kirstensmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wendell dossett and business manager timi , Wendell Dossett
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