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Beck Toyota

Indianapolis, IN

4.8
1,214 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,214 reviews

December 04, 2012

Had two different warranty issues since we have had our Beck Toyota and both were denied at this dealership. VERY poor customer service. Beck Toyota's Service department will not give the customer the be More

by bneufelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Rounds
November 22, 2012

Men who feel it necessary to treat woman with disrespect and humilate them still exist at Beck Toyota and there manager condones the behavior by making execuses for them. Specifically on Nov. 21st, I was to More

by bmw2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe (Service)
October 22, 2012

I needed the timing belt changed on my Toyota so I called around several shops and Andrew from Beck Toyota quoted me the best price. I am happy with the experience, the whole process was painless and straigh More

by jchiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
September 19, 2012

We were very pleased with our service at Beck and by Wendell. Wendall was very courteous and very much listed to what we needed and wanted. We have purchased all three of our Toyotas from Beck and wil More

by tinaandkerry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
September 11, 2012

I was looking for a good used Rav 4 and had found one at another dealership and made an appointment to go see it and test drive it and the salesman called me while I was on my way and said it had been sold More

by Philbear1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
August 07, 2012

Wendell was easy to work with, he was friendly, polite, very hard working and we felt like we could trust him. I have bought and sold several vehicles and I can honestly say this was the easiest and best e More

by deswanso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett, Wendell Dossett
July 23, 2012

My wife and I searched the internet for over a month for a used minivan. After test driving both a Honda and a Toyota we made our decision and found the one we wanted at Beck. I contacted Wendell on Thurs More

by efriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
July 03, 2012

My husband and I test drove a Prius, went off the lot to discuss it privately and came back ready to buy. When we met with Mr. Dossett my husband told him we were ready to buy on 2 conditions: 1.Repair th More

by cwiswellj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendell Dossett
Aug 07, 2012 -

Beck Toyota responded

I am sorry that you feel that I could not serve you the best way possible when you were here at Beck Toyota. When you requested to take the Prius overnight and 80 miles away to have it checked out by a mechanic - I did consult the dealership in getting that approved. As I explained to you when you were here, having a Prius checked out by a mechanic that is not trained on Prius Hybrid vehicles was not a good idea. We would need proof the mechanic was Certified to work on a Hybrid vehicle. The Prius and our other hybrids have higher voltage running through the car and the mechanic needs to know the in's and out's of this vehicle to check it out or work on it safely. Again, I am sorry for how you feel about your experience and wish I knew up front of your intentions before you came out. Wendell Dossett

May 08, 2012

My friend, Bob Martin, recommended Mr. Dossett to me. I am recently single and buying a car as a female on my own was an intimidating task. Bob knew Mr. Dossett would be friendly, patient and fair. Mr. D More

by darla812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Shoopman, Wendell Dossett
May 03, 2012

Wendell was informative, and not pushy. I had just started looking for a Rav4 and had no intention of buying that day, but I found exactly what I wanted, and felt I got a pretty fair price. Wendell an More

by Smokeyjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Dossett
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