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Beck Toyota

Indianapolis, IN

4.8
1,144 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,144 reviews

August 31, 2023

Even though I had researched a lot for the vehicle I wanted, Jordan was very thorough in making sure I had all of the information available. It was a great experience overall. More

by jturner2688
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Beck Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

Sep 05, 2023 -

Beck Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 30, 2023

Always a good experience at Beck. One issue we had this time with the service department was that instead of calling the number we asked them to that day, they called a number in the More

by mlduffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rondel Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Sep 05, 2023 -

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

Sep 05, 2023 -

Beck Toyota responded

Thank you for visiting Beck Toyota’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else we can do for you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 30, 2023

Good car, Salesman kept reading my mind and patient with me despite me not having everything I needed to complete the process at the time. More

by dreamofbunnies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Beck Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 29, 2023

My experience with William Hassell was SUPERB! An excellent sales representative and a real credit to Beck Toyota. The dealership was extremely professional and courteous. At NO time did I ever f More

by woodruff953
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the payment processing, I don’t know her name. Very nice!, Jon Roberts
Aug 31, 2023 -

Beck Toyota responded

Thank you for taking the time to share your feedback regarding your experience at Beck Toyota and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 23, 2023

Mike was excellent. He asked questions about what I wanted. He listened to me!! He told me about the features the car had and that I would enjoy. He did not push me More

by bgbp4951
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Raney
Aug 25, 2023 -

Beck Toyota responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 21, 2023

Great, no unnecessary xx that we've with other dealers in the past. Also, this is the expectation, but they definitely met it. More

by rykerfrandsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
August 20, 2023

Trent was respectful, nice-I changed my mind on cars and he didn’t get frustrated with me, and was not pushy to sell me a vehicle. More

by Shpril
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Beck Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 19, 2023

Jordan was an excellent salesperson - always polite and never pushy. I really appreciated how he started the work and research for our purchase before we even came to town to review the car. I would defi More

by hendricks1208
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Spear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberts
Aug 22, 2023 -

Beck Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 19, 2023

Not at all pushy. Made sure all my questions were answered. Made having to finance a car (especially these days) as painless as possible. Trent was a very friendly, op More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Beck Toyota responded

Thank you for taking the time to share with us, Patti! The goal of the Beck Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

August 16, 2023

Trent was outstanding! Smooth process in and out in no time. I would recommend that anyone works with Trent. ☺️ More

by Kaylee Wilkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Beck Toyota responded

Thank you for sharing your feedback about your experience with us, Kaylee. I am glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121

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