Beck Toyota

I was traveling from South Carolina to Indy for a few days for a funeral. Monday morning several dash warning lights came on. Andrew was very kind and worked me in for diagnostic testing. After thorough days for a funeral. Monday morning several dash warning lights came on. Andrew was very kind and worked me in for diagnostic testing. After thorough testing it was determined that my car was safe to drive back to SC. The warning lights were reset. Needless to say this was a very stressful time for me and Andrew Ford relieved a major stressor first thing Monday morning. Thanks Andrew Richard L. Hinchman, M.D. More

Trent went out of his way to make us feel comfortable and explained things in detail to us and answered all questions with care. We are happy to have built this relationship. explained things in detail to us and answered all questions with care. We are happy to have built this relationship. More

I was actually there for service to my 2013 Tundra , but saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He ha saw the 2024 Tundra's. Asked Michael about them, he was helpful. Told him I would be ok with a used one as well and we happened to a black one. He had seen it there previuos, but was quick to find me the information and show it to me. I called the next day and him to let me know it was detailed, he did, I drove it and ended up buying it . He was helpful the whole way. More

Absolute worst service department. If I make an appointment for a specific repair, take my day to drive to the dealership, and when I get there you say “we can’t help you because we do If I make an appointment for a specific repair, take my day to drive to the dealership, and when I get there you say “we can’t help you because we don’t have a body shop”, I find that pretty offensive and an absolute waste of my time. Being told that a part on my vehicle “doesn’t just break” (newsflash: it broke) and that I’m probably paying out of pocket for a fully warrantied car is the peak of ridiculous. I can’t believe I paid for an extended warranty that they can’t even cover. Also, a quick Google search on this issue will reveal hundreds of other RAV4 owners with the same broken hatch issue. I'm not sure how this isn't Toyota's problem, but it's not mine as the customer who paid for the warranty. Apparently, it all depends on if some larger Toyota entity will approve the repair and give Beck their cut of the money. Why did I pay thousands of dollars in extended warranty coverage for me to care if Beck gets their money back from Toyota? That is an inter-company issue, not the customer’s problem, stand behind your product. Reading other poor reviews it seems most of them stem from the service department. Funny enough, I couldn’t agree more. Someone needs to check this department, you guys are throwing away business due to poor handling of returning customers. I would be open to talk to somebody in charge of the entire facility and share more of this experience I’m currently having. More

Michael Wright was pleasant and professional, knowledgeable about the vehicle and very upfront about what was and was not possible. We didn't feel pressure about anything during the buying proce knowledgeable about the vehicle and very upfront about what was and was not possible. We didn't feel pressure about anything during the buying process. More

Trent was professional and knowledgeable. I never felt rushed or like a number. I will refer him to all my family and friends! I never felt rushed or like a number. I will refer him to all my family and friends! More

Everything mostly went pretty smooth. I didn't feel pressure and Brian even came in early out of his normal work schedule to help me out on a return visit. I didn't feel pressure and Brian even came in early out of his normal work schedule to help me out on a return visit. More

Trent was absolutely a pleasure to work with. He took the time to explain everything about my purchase and the vehicle I was buying. I will recommend Trent to anyone I know who is looking for a v He took the time to explain everything about my purchase and the vehicle I was buying. I will recommend Trent to anyone I know who is looking for a vehicle. More

As a first time car buyer I was incredibly unsure of what to expect and frankly a little nervous. Trent did a fantastic job walking me through every step and made sure I felt comfortable and confident throug to expect and frankly a little nervous. Trent did a fantastic job walking me through every step and made sure I felt comfortable and confident throughout the process. Would highly recommend Trent and the entire Beck team! More

SALESMAN IS TOP NOTCH AND PAPERWORK WENT FAST NO PROBLEMS AND NO COMPLAINTS ON MY END AND NO COMPLAINTS ON MY END More