Beck Toyota | Page 100

The new car experience everyone should have. This is our second Prius, are sold on the car. We shopped around. Our Beck salesman knew the new details/options. No pressure. GREAT Price. This is our second Prius, are sold on the car. We shopped around. Our Beck salesman knew the new details/options. No pressure. GREAT Price. More

Exceptional customer service From the moment I drove onto the lot, I was assisted. It never stopped. Every question was answered and every need considered. Dave worked diligently From the moment I drove onto the lot, I was assisted. It never stopped. Every question was answered and every need considered. Dave worked diligently to get into the vehicle of my dreams with the payment I need. He was awesome! More

RAV4 purchase from Trent Purdue My wife and I had an 97 Camry being repaired at Beck Toyota. The repairs were going to cost more than we wanted to spend. It was time to replace the C My wife and I had an 97 Camry being repaired at Beck Toyota. The repairs were going to cost more than we wanted to spend. It was time to replace the Camry with a newer car. We had bought (another car) a Prius from Beck Toyota six years ago and it is still running great. As soon as my wife and I got the cost for the repair bill on the Camry we decided to meet at back Toyotas used car lot. We met with Trent, and started looking at our RAV4's, which we were thinking about switching with the Camry about eight months further down the road. We knew exactly what we wanted and trying to help us pick through the inventory that he had on the lot plus another car that was going to be delivered to the lot soon. It was the best sales experience we've EVER had buying a new or used car. In addition to wanting to buy a replacement, we wanted to expedite the sales process before the busy holiday weekend. We took a ride in a RAV4 on the lot, asked about other similar RAV4s and Trent made us aware of another RAV4 due the next day to Beck Toyota. It was going to be the red RAV4 that we drove or a blue one that was yet to arrive at the lot... But we knew we were buying from Trent and Beck Toyota again! Trent was the PERFECT salesman! Helpful to guide us through inventory options and any questions we had on trade in of our old car or the RAV4 we were looking to buy! We were so sure about purchase, that we started the documentation process the same day (within 1-1/2 hours of arrival on lot) and stayed in touch with him all during the next day waiting for the arrival of the other RAV4. We even had negotiated the final price on either car ahead of time, so we could expedite the sale! The other RAV4 was delivered to the lot about 8pm. We met Trent, took a quick drive, and chose that vehicle. Trent had some pare work started, and ANOTHER GREAT GUY... (Finance manager) Steve Rose stayed late to help us finalize the sale, add some other value add options... And ultimately drive home in the newer RAV4 that night! (We remember Steve who financed our Prius years earlier at Beck). We will attend the used car orientation at Beck (we remember the new car version)... And could not be happier! BEST and most expedient sales process EVER!!! Thanks Trent (and Steve)! More

Successful first-time car purchase I came into Beck Toyota on Saturday morning, 5/23, with my dad to look for a "new" car. I'd been driving my 16th birthday present Ford Mustang my whol I came into Beck Toyota on Saturday morning, 5/23, with my dad to look for a "new" car. I'd been driving my 16th birthday present Ford Mustang my whole life, and despite my strong attachment to my car and wish that she would live forever, she was presently on her death bed after 15 years. Derik Wilkerson took the time to let my dad and I test drive a couple cars, and was very understanding when we told him that we needed to look at some other cars at different dealerships before I made my ultimate decision. He was not pushy for a sale that morning, and I respect him greatly for that, unlike the other car salesmen I would encounter later that day. My dad and I returned to Beck that afternoon after looking at other cars… I decided that the 2012 Toyota Camry SE that I had test-driven with Derik that morning was MY car… It just spoke to me! It was a little higher than what I originally planned to pay for a car, but my dad and I both agreed that it was still a great deal. Derik was also great the second time around… After knowing he made a sale, he still took a lot of his time to answer my questions and was very attentive to me and my anxieties over such a big life purchase. It seemed like he understood how serious I take such purchases, and he was just very kind throughout all my nervous banter. Even when we were paid up and getting ready to drive my "new" car home, Derik made sure she was cleaned and had gas before I took her to her new home. I would recommend Derik and his genuine kindness to anyone looking for a new Toyota (Tom and Steve were also great). I felt good knowing Derik was going to make a commission on my purchase. I hope it was substantial (he deserves it!), and I hope he will be able to spoil that new baby of his with some of his earnings. More

Excellent second time buyer experience I stopped at Beck Toyota to consider what our next car purchase might be. We have been Toyota owners for some time. We had a 2010 Venza that we had I stopped at Beck Toyota to consider what our next car purchase might be. We have been Toyota owners for some time. We had a 2010 Venza that we had been very happy with. However, I wanted a car that traveled better on long trips. Dave Kellar listened to my needs and immediately recommended the 2015 Avalon Hybird. We wanted a quiet, smooth ride but did not want to go into the full sized crossover class of car. The Avalon Hybrid is an unbelievable vehicle. It is, by far, the most comfortable vehicle I have ever driven or owned. The hybrid technology and the safety technology is further advanced that I even knew was possible. We have had the car about a month. After having driven about 2000 miles, we experience 38-40 mpg at all times. Road mpg is 38-39, town mileage is 39-40. A very stiff headwind will drop it to 35-36. We traded our Venza and felt that having it always serviced at Beck created a higher trade in value. Thank you Dave Kellar, Beck and Toyota for a fine buyer experience and a fine automobile. Jim Schwarz Greenwood, IN May 21, 2015 More

Very Pleasant experience We searched the internet and came across a couple of options at Beck Toyota. Once we showed an interest, we were contacted right away. We were referre We searched the internet and came across a couple of options at Beck Toyota. Once we showed an interest, we were contacted right away. We were referred to a salesman, Trent Purdue. Trent was everything we hoped for in a salesman - very knowledgeable, pleasant, answered every question and displayed no pressure to sell. Our experience was very satisfying, quick and added no stress. The dealership is beautiful, clean and professional. We would definitely go back for another sale in the future. More

VERY DISAPPOINTED I CALLED THE INTERNET SALES WITH THIS DEALERSHIP ABOUT A VEHICLE I SEEN ONLINE. LOVED THE VEHICLE LOVED THE PRICE. SPOKE TO THE INTERNET SALES PERSON I CALLED THE INTERNET SALES WITH THIS DEALERSHIP ABOUT A VEHICLE I SEEN ONLINE. LOVED THE VEHICLE LOVED THE PRICE. SPOKE TO THE INTERNET SALES PERSON A COUPLE OF TIMES STARTING AT AROUND 11AM. I ASKED HIM TO MAKE SURE THE TRUCK I WAS LOOKING AT DID NOT GO ANYWHERE THAT I WANTED TO PURCHASE IT. HE TOLD ME THE TRUCK HAD BEEN THERE FOR A WHILE AND SAID THAT THE EXPENSIVE TRUCKS LIKE THAT DID NOT MOVE FAST. I SAID OK BUT PLEASE MAKE SURE IT DOES NOT GO ANYWHERE. I TALKED TO THE SALES PERSON A COUPLE OF TIMES VERY FRIENDLY. I WAS TRYING TO GET THE PAYMENT WHERE I COULD AFFORD IT. MADE IT VERY CLEAR I WANTED THE TRUCK. I FINALLY CALLED AT AROUND 6 OR SO AFTER TALKING TO THEM FROM 11 AM TO 6 PM TO PUT MONEY DOWN ON THE TRUCK. THEY TOLD ME THEY SOLD THE TRUCK. NO ONE BOTHERED TO CALL AND ASK ME TO PUT MONEY DOWN OR EVEN SAY SIR WE HAVE A CUSTOMER IN HERE GETTING READY TO BUY THE TRUCK I KNOW WE HAVE BEEN WORKING WITH YOU ALL DAY IF YOU WANT THE TRUCK WE ARE GOING TO NEED MONEY DOWN. SO I CALL TO SPEAK TO THE MANGER TO EXPLAIN TO HIM HOW UPSET I WAS AND THAT I WANTED TO PURCHASE THE TRUCK. HE BASICALLY TOLD ME HE HAD A BUISNESS TO RUN AND HE DID NOT CARE. I COULD NOT BELIEVE THAT. I WOULD HAVE EXEPECTED TO HERE SIR IM SO SORRY BUT LET ME WORK ON GETTING YOU ANOTHER TRUCK JUST LIKE THE ONE YOU WANTED. BUT KNOW IT WAS LIKE I WAS BOTHERING HIM. SO SAD TO SAY THE SALESMAN WAS VERY FRIENDLY AND SEEMED LIKE HE WANTED MY BUISNESS BUT SOMEONE HAD SOLD THE TRUCK OUT FROM UNDER HIM. SO DUE TO THE WAY THE MANAGER HANDLED MY CONCERNS I WOULD NOT RECOMMEND DOING BUISNESS WITH THEM. VERY DISAPPOINTED WAS REALLY LOOKING FORWARD TO DOING BUISNESS WITH THEM. More

Great Service The salesperson at this dealership did a wonderful job in helping me select a vehicle that fit my needs perfectly. He was friendly and knowledgeable. The salesperson at this dealership did a wonderful job in helping me select a vehicle that fit my needs perfectly. He was friendly and knowledgeable. More

Great First Time Buyer Experience I had taken my 2000 Toyota Camry to Beck Toyota Scion for all of the maintenance needs for the last few years. When it came time to buy a new car Beck I had taken my 2000 Toyota Camry to Beck Toyota Scion for all of the maintenance needs for the last few years. When it came time to buy a new car Beck was our first and only stop. Jerry Drexler was very helpful from the start. He explained all of the car's bells and whistles. He didn't try to sell us on anything bigger or better. He also told us about a college graduate discount. Steve Rose was also very helpful. He explained all of the documents clearly and thoroughly. Overall, my first car buying experience was a good one. Beck has great service and I know I can count on them to take care of my new car. More

Great experience! Extremely satisfied with Beck. This is the second car we have bought from Beck and when we buy another I will definately be returning. Friendly staff Extremely satisfied with Beck. This is the second car we have bought from Beck and when we buy another I will definately be returning. Friendly staff not pushy and very helpful. Rick made me very comfortable during the process. More