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Beck Nissan - Service Center

Palatka, FL

4.6
239 Reviews
Call Service Center (386) 328-2775

239 Reviews of Beck Nissan - Service Center

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April 24, 2025

The receptionist was very unfriendly. No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I More

by CJWHITFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Beck Nissan responded

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with our front desk team—it’s certainly not the impression we want to leave. Your comments will be shared with our staff so we can ensure every guest is greeted with the warmth and attention they deserve. We're glad to hear that the service technician and Jennifer made a positive impact during your visit. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out. We truly value your input and hope to have the opportunity to serve you better next time.

April 08, 2025

I love everything about Beck Nissan. They are efficient, friendly and, most importantly, honest. I recommend them highly. More

by angelreign4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Beck Nissan responded

Thank you, Angel. Our team at Beck Nissan appreciates your positive feedback. We'll see you next time around!

Apr 11, 2025 -

Beck Nissan responded

Hello Angel, Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us at Beck Nissan. Efficiency, friendliness, and honesty are values we truly pride ourselves on, and it means a lot to know they made an impact on your visit. We truly appreciate your recommendation and look forward to seeing you next time!

April 06, 2025

The dealership is always clean, and the people are always friendly. They take time to answer any questions you have. More

by LHUNT19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Beck Nissan responded

Thank you for taking a moment to share feedback from your recent service visit at Beck Nissan. We're very happy to hear that you were pleased with the customer experience that our team provided. We appreciate your business!

March 30, 2025

Great crew at this place. ..had a new transmission put in and they do quality work all the time!! More

by MATT@BERRANGTEAM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Beck Nissan responded

Hello Matt, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our crew and that you're happy with the quality of our work. We truly appreciate your trust in us and look forward to helping you anytime you need us in the future.

March 03, 2025

I’ve used services twice here and Everyone is very friendly and accommodating to your needs. More

by MMCCRAY1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Beck Nissan responded

That's what we like to hear! Thanks for sharing your experience and for giving us the opportunity to take care of your vehicle service needs. We'll certainly look forward to seeing you on your next visit!

January 26, 2025

They are usually GREAT , this time they ripped my tint off my windshield and covered it with an oil change sticker .. More

by TRISTANHARRACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Beck Nissan responded

Tristan, We truly appreciate your loyalty and are very sorry to hear about your recent experience. That’s definitely not the level of service we aim to provide. Our Nissan Service Manager has spoken with you and is personally handling the situation so that we can come to a satisfactory resolution. We value your feedback and hope to restore your trust in us!" Please don't hesitate to call if you need any further assistance.

January 23, 2025

Service department did a great job with the work I requested. I had made an appointment ahead of time, they got me in on time and finished in a reasonable time as well. I would recommend Beck Nissan More

by aa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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Jan 24, 2025 -

Beck Nissan responded

Thank you for your kind words! We're glad to hear that our service department met your expectations and provided timely, quality work. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 03, 2025

Service department has been very professional and the work has been excellent. The only issue is I have been waiting on a replacement sensor part for 2 weeks and they have not called me or emailed me, so More

by GREGROBERTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
Report | Print
Jan 07, 2025 -

Beck Nissan responded

Hello Greg, Thank you for taking the time to provide a 5-star review! We apologize for the delay in a status update on your replacement sensor. We'll reach out to the Service Manager and someone will be contacting you very soon. We appreciate your business and look forward to seeing you on your next visit. Have an awesome day!

November 20, 2024

Service took care of me quickly and referred me to Chris for a warranty purchase that I asked about. Will continue to give beck Nissan my business More

by MMB734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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Dec 20, 2024 -

Beck Nissan responded

Awesome! We strive to provide top-notch customer service, and we appreciate you taking the time to give us a positive review. Thanks for your business. Happy Holidays to you and yours!

November 16, 2024

Service took great care of me. I will continue to give Beck Nissan all my business More

by MIKE.AKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
Report | Print
Nov 20, 2024 -

Beck Nissan responded

Hello Mike! Thanks for the 5-star review! Your feedback is important to us and we appreciate you taking the time to provide it. We'll look forward to seeing you the next time around. Have a wonderful day!

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