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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.3
196 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 196 reviews

October 15, 2024

Jason was great and very helpful! He was a wealth of information. I was very pleased with the service department! More

by Jshriver22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Oct 18, 2024 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with Jason! We hope to be of service to you again in the future. Best wishes, Beck & Masten Kia

Oct 23, 2024 -

Jshriver22 responded

Jason was very knowledgeable and helpful.

October 14, 2024

Awesome experience! Customer service was great and the turn around time was quick and easy. Overall wonderful experience More

by nrgtheking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
Oct 17, 2024 -

Beck & Masten Kia responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

Great experience, service quality and commitment to delivering on expectations set. TJ was phenomenal in ensuring that my needs were fulfilled as well as attentive to details to make this a great purch More

by davidbosco30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toijon January “TJ”
Report | Print
Oct 13, 2024 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2024

Everyone eas very friendly and knowledgeable. From the time I made the appointment, to the end of service, they made me feel welcomed and appreciated, even though I bought my vehicle from another More

by Dal Rollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, Christopher
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Oct 10, 2024 -

Beck & Masten Kia responded

Hello Dal, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

Very nice and clean. Had my oil changed and Lia telluride recalls done.Agent kept well informed no surprises. More

by kristi_dailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
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Oct 12, 2024 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Madison was very helpful when I brought my car in for service very knowledgeable about my vehicle. More

by Jeremyphillips211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Oct 12, 2024 -

Beck & Masten Kia responded

Hello, we're happy you found Madison to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Very nice staff. Lots of inventory to choose from.. no pressure from sales consultant James Carter More

by afb33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carter
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Oct 04, 2024 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

The wait time is a bit long, but as far as I can tell the oil change was good. More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
Report | Print
Oct 05, 2024 -

Beck & Masten Kia responded

Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Brian Smith, General Manager briansmith@Group1Auto.com

September 28, 2024

Margo was great! She kept me aware of the service and offered a ride home because of the recalls. However, I didn't appreciate someone eating a piece of my gum and le More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
September 28, 2024

Great friendly service and quality workmanship. Always greeted with a smile and a greeting whoever you meet. More

by adivin43@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Sep 30, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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