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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.4
319 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 319 reviews

July 16, 2024

Great customer service and friendly people. They provide great, friendly service! TJ was awesome in helping make my purchase. More

by cadriel143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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Jul 17, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

July 12, 2024

Sunny felix helped get my telluride in and serviced for computer updates in such a timely and courteeous manner! More

by Susan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Felix
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Jul 14, 2024 -

Beck & Masten Kia responded

Susan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2024

Great customer service and friendly people. I personally have had no issues taking my car to them. They have treated me well and took care of my car maintenance. More

by ahendrick40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Brarb
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Jul 11, 2024 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2024

The dealership and especially the sales rep was very patient and understanding of my needs and wants More

by jtexans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domitri Woodbury , Cory Rogers
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Jul 12, 2024 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

10:00 appt oil change. In line with no appt. Was useless. Need appt lane. More

by Nanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elize
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Jul 08, 2024 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2024

Took me two weeks to get my car looked at and then another two weeks to get an oil leak fixed. Could never get a hold of anyone to let me know the progress of my car worst experience ever. More

by crazymomtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Jul 10, 2024 -

Beck & Masten Kia responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us and the lack of communication. I would like an opportunity to address your concerns and to earn your business, please contact me at briansmith@Group1Auto.com. I look forward to speaking with you. Brian Smith, General Manager

June 20, 2024

They provide great, friendly service! My service consultant, Jason, did everything to ensure my Kia experience was great during an extended warranty service. More

by Cp61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 21, 2024 -

Beck & Masten Kia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 18, 2024

The staff was and is genuinely nice and attentive; the process was quick and easy. More

by lab77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Smith
Report | Print
Jun 20, 2024 -

Beck & Masten Kia responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

This was our family's 3rd purchase with Beck & Masten Tomball and it was EXCEPTIONAL service like before!! James Carter is always a professional & courtesy salesman!! Jarvis, the finance manager, went ov More

by deidrammccoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carter & Jarvis
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Jun 19, 2024 -

Beck & Masten Kia responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

That place, it is comfortable. The people are very nice. Receptionists and Salesman are very happy and ready to help me when I would like your help. More

by Minhna.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Ortiz
Report | Print
Jun 15, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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