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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.3
196 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 196 reviews

November 04, 2024

Provided me a Lyft to house and back. Great service. Service was performed exactly as requested. More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Nov 06, 2024 -

Beck & Masten Kia responded

Hi Stephen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Customer service is awesome They work with you They are very patient They explain everything that they do to your car More

by barrosoirosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
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Nov 05, 2024 -

Beck & Masten Kia responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Service is as expected. However, 4 new tires were required. The service advisor was unable to provide any do umentation showing extent of tire warranty. His assumption was, More

by Joe.sharpe.1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Nov 02, 2024 -

Beck & Masten Kia responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (281) 655-3066 so we may assist you in moving forward towards a resolution.

October 29, 2024

Easy on-line appointment scheduling. On time with appointment. Good communication of status. Professional staff. More

by muran2802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech was very helpful.
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Nov 01, 2024 -

Beck & Masten Kia responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Very professional and knowledgeable. Need to keep in contact more often to let the owner know what is going on. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Oct 26, 2024 -

Beck & Masten Kia responded

Hello Barry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 24, 2024

Today was a pleasant experience . Madison told me it would be about 1-1/2 hrs. For my maintenance and it took that amount of time. Coffee was good; also they washed my car More

by rafden_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Oct 25, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Very welcoming as soon as I pulled in for my 7am appointment to get my oil change. More

by schmidtg75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Oct 25, 2024 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Fast service, extremely knowledgeable, will be returning for future maintenance. Staff was friendly. Car was serviced as requested. More

by Stewart.loftinau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Oct 25, 2024 -

Beck & Masten Kia responded

Hi Stewart, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Started on time, ended early. Did more than they promised. Took really nice care of me and my car. More

by DrRswbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 25, 2024 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

Jason Lucas - Service Advisor, at Kia Beck & Masten of Tomball was a big help. The technician performed the safety recall and oil change on my 2018 Kia Stinger. They got me in and out in a very timely man More

by Jan Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Oct 19, 2024 -

Beck & Masten Kia responded

Hello Jan, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

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