Beck & Masten Kia

Beck & Masten did a wonderful job with my maintenance appointment. From communicating updates about my car’s status to the repairs recommended, I felt they were honest in prioritizing which repairs I nee appointment. From communicating updates about my car’s status to the repairs recommended, I felt they were honest in prioritizing which repairs I needed to complete to maintain my vehicle at its best! More

The dealership is way too busy. Plan was an oil change and oil leak fix. Vehicle dropped off at 8 am, and I requested an update as soon as they had one. I reached out at 3 pm and my Plan was an oil change and oil leak fix. Vehicle dropped off at 8 am, and I requested an update as soon as they had one. I reached out at 3 pm and my car was still on standby. I needed my car by noon the next day, so it was too risky. I requested to cancel the leak fix and for them to only do the oil change. Picked up my vehicle at 830 am the next day. Felt like this shop had been trending downward. Staff come and go, however they must be doing something right because they are building a whole new dealership next door.. must be me... More

This location is a great location. I wish there were more back in my locations more central to Houston. We originally bought this car in 2023 and very excited with the services that we I wish there were more back in my locations more central to Houston. We originally bought this car in 2023 and very excited with the services that were included. If our services didn’t expire, we’d be back again. More

Everyone was very helpful. I’ll definitely be coming back when I need help with something on my car. I’ll definitely be coming back when I need help with something on my car. More

I have been using Beck and Masten to lease,purchase and service my Kias for over 10 years and have been extremely satisfied on all counts. Jason has been my service adviser for the past 8 years and has bee service my Kias for over 10 years and have been extremely satisfied on all counts. Jason has been my service adviser for the past 8 years and has been wonderful. I highly recommend this dealership. More

Very responsive to my requests and had great follow through in servicing my car today. through in servicing my car today. More

Johnny- my daughter was very impressed with how well you handled her visit - “Super smooth vehicle drop off and pick up” Got the car in and out very efficiently. This was our best visit to Kia after comi handled her visit - “Super smooth vehicle drop off and pick up” Got the car in and out very efficiently. This was our best visit to Kia after coming for 2 years. Thank you, Johnny!! More

Awesome experience. I would definitely recommend .. Definitely five stars all across the board. Thank you. I would definitely recommend .. Definitely five stars all across the board. Thank you. More

Calep Laiper was my advisor, he was so kind, helpful and prompt. He informed me at every stage of my service clearly. Thank you to Beck&Masten and its crew. Wish you all a happy new year. prompt. He informed me at every stage of my service clearly. Thank you to Beck&Masten and its crew. Wish you all a happy new year. More

Took my vehicle in for maintenence and received great customer service from the service dep!. Go figure! customer service from the service dep!. Go figure! More