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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.4
253 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 253 reviews

May 30, 2024

Excellent service and very friendly. Very accommodating and I highly recommend to my friends in Texas More

by bsoncrant721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
May 31, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

After a long wait for parts, they worked hard to get me back on the road. More

by iba10753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
May 24, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Margo was really nice and helped me with every question I asked. She helped me through the whole process More

by ddc5087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
May 22, 2024 -

Beck & Masten Kia responded

We're delighted to learn about your positive experience and the helpful assistance provided by Margo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

Dealership was easy to schedule an appointment and got my service started immediately upon arrival. More

by jonpalmer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 22, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Good place good customer service. Ask for Margo she really know what customer service means! More

by Edz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, jeremy, anushka
Report | Print
May 16, 2024 -

Beck & Masten Kia responded

We're delighted to learn about your positive experience and the great assistance provided by Margo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

Recently had a very good car buying experience at Beck & Masten Kia. Price was fair, dealership physical condition was great, salesperson was very knowledgeable. I believe I was able to make an agreeable d More

by Kia deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
May 17, 2024 -

Beck & Masten Kia responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 15, 2024

It took a month and a half after I signed the contract to get my car. I could go on and on about the bad experience I had with them. More

by Carbonero
Purchase Time
Recommend Dealer
No
Employees Worked With
Manny Escalante
Report | Print
May 15, 2024 -

Beck & Masten Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 31, 2024 -

Beck & Masten Kia responded

Thank you for your feedback. I apologize that your vehicle was delayed and your experience with sales was anything but satisfactory. After reviewing your situation, we want to make things right. I would like to know more and prevent this from happening again in the future. Please give me a call at 281-381-2355 so we can make things right. Brian Smith General Manager briansmith@Group1Auto.com

May 13, 2024

Horrible experience. I located a vehicle online and prior to my arrival to the dealership I was informed that the vehicle was still there. Upon my arrival I was informed More

by Tay17
Recommend Dealer
No
Employees Worked With
Fitima
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May 14, 2024 -

Beck & Masten Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 31, 2024 -

Beck & Masten Kia responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced with the vehicle availability. I would like an opportunity to address your concerns and earn your business. Please contact me. I look forward to speaking with you. Brian Smith General Manager briansmith@Group1Auto.com

May 10, 2024

They always take good care of my KIA. I trust them to explain all the charges. They have been my dealership for 12 years. More

by bjouett@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason took care of me.
Report | Print
May 11, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Excellent service very professional quick and friendly service, everyone on the dealership was very helpful and professional More

by gonzalez8846laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Hickman and Ever Sanchez
Report | Print
May 11, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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