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Beck & Masten Kia

Tomball, TX

4.4
253 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 253 reviews

June 20, 2024

They provide great, friendly service! My service consultant, Jason, did everything to ensure my Kia experience was great during an extended warranty service. More

by Cp61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 21, 2024 -

Beck & Masten Kia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 18, 2024

This was our family's 3rd purchase with Beck & Masten Tomball and it was EXCEPTIONAL service like before!! James Carter is always a professional & courtesy salesman!! Jarvis, the finance manager, went ov More

by deidrammccoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carter & Jarvis
Jun 19, 2024 -

Beck & Masten Kia responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

The staff was and is genuinely nice and attentive; the process was quick and easy. More

by lab77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Smith
Jun 20, 2024 -

Beck & Masten Kia responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 14, 2024

That place, it is comfortable. The people are very nice. Receptionists and Salesman are very happy and ready to help me when I would like your help. More

by Minhna.us
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Ortiz
Jun 15, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Great service and did not have to wait very long to get every thing done More

by pageant-snowier.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunni
Jun 07, 2024 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2024

Services by an appointment. Oil changed with car wash. Timing is average. Nice people .I highly recommend it. More

by cong tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny,Jacob.
Jun 03, 2024 -

Beck & Masten Kia responded

Hi Cong, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 31, 2024

I was so impressed as I drove up to the service dept. I was met immediately, and was taken prior to my appt time. I was told how long to expect for the work to occur on my vehicle, and was very pleased w More

by Kim R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
May 31, 2024 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 31, 2024

Great customer service ! Madison was really knowledgeable and quick with everything. Always brining my Kia to this location from now on ! More

by Jeremyphillips211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Jun 02, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Everything went pretty well . Had little delay for financial dept due to holiday but other than that everything ok Had bad experience at Toyota so was nice to have good experienc More

by w-steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn
May 30, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

Always friendly and efficient! ! Its easy to make an appointment so an easy wait time More

by rwilmes0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunnie Felix
May 31, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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