Beck & Masten Kia

Today was a pleasant experience . Madison told me it would be about 1-1/2 hrs. For my maintenance and it took that amount of time. Coffee was good; also they washed my car Madison told me it would be about 1-1/2 hrs. For my maintenance and it took that amount of time. Coffee was good; also they washed my car More

Very welcoming as soon as I pulled in for my 7am appointment to get my oil change. appointment to get my oil change. More

Fast service, extremely knowledgeable, will be returning for future maintenance. Staff was friendly. Car was serviced as requested. for future maintenance. Staff was friendly. Car was serviced as requested. More

Started on time, ended early. Did more than they promised. Took really nice care of me and my car. Did more than they promised. Took really nice care of me and my car. More

Jason Lucas - Service Advisor, at Kia Beck & Masten of Tomball was a big help. The technician performed the safety recall and oil change on my 2018 Kia Stinger. They got me in and out in a very timely man Tomball was a big help. The technician performed the safety recall and oil change on my 2018 Kia Stinger. They got me in and out in a very timely manner. I will definitely get his assistance again if I have any problems . More

Jason was great and very helpful! He was a wealth of information. I was very pleased with the service department! He was a wealth of information. I was very pleased with the service department! More

Awesome experience! Customer service was great and the turn around time was quick and easy. Overall wonderful experience Customer service was great and the turn around time was quick and easy. Overall wonderful experience More

Great experience, service quality and commitment to delivering on expectations set. TJ was phenomenal in ensuring that my needs were fulfilled as well as attentive to details to make this a great purch delivering on expectations set. TJ was phenomenal in ensuring that my needs were fulfilled as well as attentive to details to make this a great purchase experience. This is the 4th Kia vehicle I’ve purchased from Beck and Masten Kia due to the continued focus on customer service on initial sale as well as post sale / service follow thru. More

Everyone eas very friendly and knowledgeable. From the time I made the appointment, to the end of service, they made me feel welcomed and appreciated, even though I bought my vehicle from another From the time I made the appointment, to the end of service, they made me feel welcomed and appreciated, even though I bought my vehicle from another dealership. I did have to come back to get my service code cleared out, but it was very quick and the mechanic was apologetic for me having to make a second trip. More

Very nice and clean. Had my oil changed and Lia telluride recalls done.Agent kept well informed no surprises. Had my oil changed and Lia telluride recalls done.Agent kept well informed no surprises. More