Beck & Masten Kia

The process was quick and seamless with no hiccups. We really appreciated every Alice of the service! We really appreciated every Alice of the service! More

I've been very pleased with the service I've received at Beck and Masten. The staff I've had contact with are all very helpful abd professional. I appreciate the service that Margo provided on my most rec Beck and Masten. The staff I've had contact with are all very helpful abd professional. I appreciate the service that Margo provided on my most recent maintenance visit. More

I enjoyed working with the staff at Beck & Masten KIA! They were very helpful in the purchase of new car! They were very helpful in the purchase of new car! More

My service experience with Margo was top notch! She ensured my vehicle was next in line for the first available technician. Additionally, Margo kept me in constant contact with the status of my s She ensured my vehicle was next in line for the first available technician. Additionally, Margo kept me in constant contact with the status of my service and repairs, and called at least twice a day. She is super friendly and treated me with the utmost respect. I know exactly where I will be calling when my Kias need service in the future —> Margo at Beck & Masten Kia! More

Service department is a joke. Had an appointment for an oil change at noon. Waited 2 hours before asking for an update. My car still hadn’t been touched. Was told give them 20 min Had an appointment for an oil change at noon. Waited 2 hours before asking for an update. My car still hadn’t been touched. Was told give them 20 minutes. Asked what the hold up was because 4 customers who came in AFTER me were already gone. Was told it’ll be done soon. No explanation. Maybe don’t allow someone to schedule an appointment if they aren’t available at that time. My “service advisor” Madison, rolled her eyes at me and told me I could take it and leave since it hasn’t been pulled in yet. Then laughed. Maybe train your advisors on respect and common courtesy. I wasn’t asking for much just an update. Another hour later it still hasn’t went done. The service department here used to be amazing. It’s definitely gone down hill since the last time I was here. More

Great customer service and friendly people. They provide great, friendly service! TJ was awesome in helping make my purchase. They provide great, friendly service! TJ was awesome in helping make my purchase. More

Sunny felix helped get my telluride in and serviced for computer updates in such a timely and courteeous manner! computer updates in such a timely and courteeous manner! More

Great customer service and friendly people. I personally have had no issues taking my car to them. They have treated me well and took care of my car maintenance. I personally have had no issues taking my car to them. They have treated me well and took care of my car maintenance. More

The dealership and especially the sales rep was very patient and understanding of my needs and wants patient and understanding of my needs and wants More

10:00 appt oil change. In line with no appt. Was useless. Need appt lane. In line with no appt. Was useless. Need appt lane. More