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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.4
345 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 345 reviews

February 04, 2025

They made the process super quick and easy and knew what my family of six needed. More

by Carrie0224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hines
Report | Print
Feb 10, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

I received prompt and excellent service from Johnny Maldonado in the service department!! He is always attentive, listens and is willing to go out of his way for his customers! We are very satisfied. More

by julietec84
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
Report | Print
Feb 13, 2025 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2025

Customer service has always been great throughout the years. The work to the vehicles is great as well More

by Ramdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal
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Feb 07, 2025 -

Beck & Masten Kia responded

Hello Ramdiaz, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

Have had lots of conflict regarding signed contracts. Lots of wasted time on followup. Still not settled. More

by LPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
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Feb 07, 2025 -

Beck & Masten Kia responded

Hello LPS, Based on your initials I am unable to view your service records. Please feel free to reach out to directly to resolve your concerns. You may reach me at eliasperez@group1auto.com or 381-655-3134. Thank you Elias Perez Service Manager

January 30, 2025

Margo is fantastic! I appreciate the wonderful service she provides! It means the most to have a great service advisor! More

by tracibreeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
Feb 03, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Jason was very professional and attentive. Very friendly environment with great communication and customer service More

by rlcfricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 03, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

I received excellent service. Margo in the service department always gives good service. Brandon in the sales department answered all my questions. More

by sdmoss2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margot, Brandon
Report | Print
Feb 01, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Margo and Brandon here at Beck & Masten Kia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2025

Very helpful let’s you know about the situation of your car and let’s you know what your car needs More

by James.Zelenske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Feb 01, 2025 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Thank you very much Stacie! I received good service, good product and reasonable price when buying a Kia Sportage here. More

by peacezhang960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STACIE THOMAS
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Feb 01, 2025 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

The location was very convenient & the service I received from Ms. Margo Bearb was outstanding, as she kept me updated on the service procedure as I waited for my car.. I appreciate the consideration that w More

by Rosewarren2012@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
Feb 01, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

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