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Beck & Masten Kia

Tomball, TX

4.3
254 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 254 reviews

September 22, 2024

Always the best service compared to other Kia dealerships where I had negative experiences Good job More

by denadejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
Sep 28, 2024 -

Beck & Masten Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

Excellent service provided by the entire staff especially Mr Jesus. Thanks for your commitment and service to making our new car experience great!!!! You put yourselves in a higher echelon above so many othe More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 22, 2024 -

Beck & Masten Kia responded

Hi Patrick, thank you for your kind review; we are happy to pass along your comments to the Jesus here at Beck & Masten Kia! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2024

There was an issue with maintenance but the sales manager fixed it really quick. Great service. More

by Miguel Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Sep 28, 2024 -

Beck & Masten Kia responded

Hi Miguel, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2024

I always get good customer service at this dealership. Jason is always good to me went in come in for services. Mrs Brown Thanks More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 28, 2024 -

Beck & Masten Kia responded

Hi Darlene, thank you for your kind review; we are happy to pass along your comments to Jason and Brown here at Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2024

I couldn’t be happier with my experience. I highly recommend them to anyone in the market for a new vehicle. More

by eav.0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Sep 20, 2024 -

Beck & Masten Kia responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 17, 2024

The dealership performed very well. Completed the service in a timely manner as promised. Kept me informed. More

by ldavidson002@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marzul
Sep 20, 2024 -

Beck & Masten Kia responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 14, 2024

They were friendly and efficient and if it says anything I drive a long way for that service and the lady that helped me was very helpful and friendly More

by rskemp222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Margo she was the one who took care of everything for me and was great
Sep 16, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

Your employees are very knowledgable and kind. They keep us well informed of progress being made with our vehicles. i More

by judfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Sep 15, 2024 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Margo in the service department is outstanding! I have never had such good service at a dealership. She takes care of everything, communicates with me throughout, and gets me back where I need to More

by elsielwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Sep 14, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff Margo to be so supportive during your experience here at Beck & Masten Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Check in went smoothly, work was done on time and good customer service was given. More

by Stephen.v.burrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret bearb
Sep 13, 2024 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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