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This rating includes all service center reviews, with more weight given to recent reviews.
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255 Reviews of Beck Ford - Service Center
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November 09, 2024
The staff there has to get better with customer service and parts depth also this would help very much. and parts depth also this would help very much. More
by FUDOROBERT192
Verified Customer
November 08, 2024
no issues with how i was treated or the people that helped me i do not remember who took care of me it will not let me move on without rating the people so i will just pick one but i do not know who he helped me i do not remember who took care of me it will not let me move on without rating the people so i will just pick one but i do not know who helped me sorry More
by BBILLS99
Employees Worked With
November 03, 2024
Michael was very helpful and friendly. He kept us up to date about our service. He kept us up to date about our service. More
by HTAYLOR8129
Employees Worked With
November 02, 2024
Base model 2017 Ford Escape, $95 for two front and one small back window wiper blades, out of $173 for a standard, not synthetic oil change, tire rotation, $95 cost of OEM Motocraft wiper blades. The tire small back window wiper blades, out of $173 for a standard, not synthetic oil change, tire rotation, $95 cost of OEM Motocraft wiper blades. The tires were recently rotated by BECKS service department just a few months ago at last regular service, this time, they didn't even rotate the tires, said the lug nuts had to be replaced they were "swollen", would cost $270.00 + tax to replace the lug nuts. I've never seen lug nuts "swell" unless they've been overtightened, the ONLY people to EVER touch the lug nuts on this car since we bought it brand new from our old FORD dealer have been FORD DEALERSHIP SERVICE TECHS. We have been taking our trucks and cars to FORD dealer services forever, but the prices, excuses about services has forced us to go elsewhere from now on. We'll never go back to BECK Ford for service or sales. More
by GUSBIVENS
Employees Worked With
October 27, 2024
Called and asked if he could come in the morning instead of the afternoon appointment, which was way better for me! Got it done and I had the rest of my day! of the afternoon appointment, which was way better for me! Got it done and I had the rest of my day! More
by 6SOCCERMOM6
Employees Worked With
Don't know
October 27, 2024
Professional and knowledgeable. Vehicle was ready when promised and vehicle was washed and cleaned inside. Will be back. Vehicle was ready when promised and vehicle was washed and cleaned inside. Will be back. More
by Mel
October 21, 2024
Great bunch of people! Very helpful! A pleasure to do business with! Mark Roser 5 star! Thank you! Very helpful! A pleasure to do business with! Mark Roser 5 star! Thank you! More
by LINDABENZ
October 21, 2024
Everyone was friendly and polite. I dropped off my vehicle and they called when it was ready as promised. I dropped off my vehicle and they called when it was ready as promised. More
by BRIANJPRICE
