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Beck Ford - Service Center

Palatka, FL

4.7
255 Reviews
Call Service Center (386) 271-4339

255 Reviews of Beck Ford - Service Center

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March 21, 2024

I'm new to the area and a friend suggested coming here to have my vehicle serviced. They did a great job and the customer service superb. More

by BURCHMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Beck Ford responded

Awesome!! We love welcoming newcomers to the area and to our dealership. Our sales and service teams look forward to assisting you with all of your vehicle needs. Thank you for providing feedback. We appreciate the opportunity to be your dealer of choice!

March 20, 2024

My experience with Beck Ford has been nothing short of amazing from buying my car from Joe to getting my first oil change. I will never go anywhere else. More

by parcherdarianrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
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Mar 21, 2024 -

Beck Ford responded

Hello Darian, Thank you so much! We truly value our customers and work very hard to provide the best customer experience each and every time. When we receive feedback that we are doing exactly that, we take it to heart. We'll continue to be here for all of your vehicle needs on the sales and service side of our dealership. Building trust is a key component of our customer relationships and that's what we're here to do. We'll look forward to seeing you on your next service visit!

March 20, 2024

Very satisfied with the experience each and every time I take my truck for servicing. Jeremy is very professional and knowledge about the ford products. Will not considered taking my truck anywhere else for More

by kbailey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Beck Ford responded

Hi Keith, Thanks so much for taking time out of your day to let us know about your experience! We appreciate your loyalty and the opportunity to be your dealer of choice. We'll do our best to always provide "top-notch" customer service in a continued effort to earn your business! Take care, we'll see you next time!

March 19, 2024

Everyone is professional there and with the salesman Joel, we have found our dealership, thanks More

by burdonzlifted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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March 18, 2024

Always a pleasure to go and have service done here. Will go again when it is time for my next service. More

by rkcrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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March 15, 2024

Did exactly what said would do. Called before spending my $$$ to tell me the cost. Completed save day More

by dwcahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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March 15, 2024

This was my 2nd experience with Beck Ford maintenance department. After Rexx reset my trucks PCM... His knowledge was very helpful and informative. I will follow his recommendations and return feedback a More

by DIVEMASTER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rexx Graham, Service Advisor
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March 15, 2024

The ladies in the office were so sweet and took care of the wipers quickly. Even with having to order them in stock. More

by ademott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Breedlove, Parker Sloan
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March 13, 2024

Mike and Rex gave me great service I'll take my vehicle back to them anytime More

by GEEHILEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Rex
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March 13, 2024

Outstanding crew in the service dept. They all were glad to help me out. Will be back for sure More

by REXXGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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