Back

Beck Ford - Service Center

Palatka, FL

4.7
216 Reviews

216 Reviews of Beck Ford - Service Center

Sort by
December 06, 2024

Very satisfied with the service provided and the professional manor and the time the work was conducted, thank you More

by larry.elliott1146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Service was great. Was treated with respect and confidence. Will return here for service in future More

by Srinehart1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

The service is very good. e Everyone was nice and friendly. The questions I asked were answered with more information. More

by pegandlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Mobile service is great! Wonderful service provider came to my house and had the job done in no time! More

by BUBSMITH212774
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Beck Ford responded

We're very happy to hear that! Many of our customers are opting to take advantage of our Mobile Service and we're receiving a lot of positive feedback. Thanks for your business. Have a wonderful Thanksgiving!

November 22, 2024

They are always friendly and they always keep you informed on the vehicle status. It is a pleasure to work with them. Pricing is a bit high More

by nodaisy066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Beck Ford responded

Thank you! We'll see you next time.

November 21, 2024

Disappointed that I had to return to Beck to have them fix a leak after transmission service More

by brownsfantm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The Beck Ford Sales and Service teams are TOP NOTCH! ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be More

by katzmck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

Thank you for your 5-star review and positive comments. We'll be sure to share them with Jeremy, Joel and the rest of our Ford team. Our main focus is always providing a great customer experience. It means a lot to us that you would take time out of your day to let us know that we did that for you. We appreciate your business and your loyalty. Please don't hesitate to reach out if you need anything. Have an awesome day!

November 17, 2024

Needed to get touch up paint for my new car ( not sure knick if it was from a car/truck door or a rock). Beck’s parts department made it quick and easy for me to get the correct color and gave me instruct More

by kpap48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

We're happy to hear that our parts department took good care of you. Please let us know if we can do anything for you in the future. Thanks for the 5-star review!

November 17, 2024

I called the Quick Lane at around noon to determine if their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a mess More

by JERWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Beck Ford responded

We're glad to hear that Jeremy and our Quick Lane team were able to resolve your issue and get you back on the road quickly. Thank you for your business. See you on your next visit. Have a wonderful day!

November 16, 2024

On numerous occasions I had my vehicle serviced at the QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the n More

by DADDYOSCULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
3.0
This rating includes all reviews, with more weight given to recent reviews.
2
...