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Beck Ford - Service Center

Palatka, FL

4.7
255 Reviews

255 Reviews of Beck Ford - Service Center

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February 10, 2025

I’ve always had great service from Jeremy and crew but they forgot to put the windshield wiper blades on and had to make a trip back to get them. More

by Melvin Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Major repair needed for my vehicle. Michael did a great job keeping me informed on the part order delay. Once received the team got my vehicle fixed immediately. More

by MLFONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

The problem was found and the part, a used one has been ordered. HOPEFULY NEXT WEEK IT WILL BE INSTALLED AND WILL WORK. More

by ARMJAM99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Was an issue last service, was addressed and corrected this service. I was compensated appropriately this visit More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

Hello Ron, Thank you for the 5-star review. We're happy to hear that your previous issue was resolved satisfactorily and that you were compensated accordingly. Thanks for your business. See you next time!

February 03, 2025

Service at Beck Ford Quick Lane is always excellent with good customer service. I do not trust the car of my vehicle with anyone else. Jeremy Rick's team are top notch. More

by DIANAFYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Beck Ford responded

Thank you Diana! We'll be sure to share your kind comments with Jeremy. We appreciate your loyalty and look forward to providing continued care for your vehicle. Thanks for being a part of our Beck family!

February 03, 2025

They did good job cars running good so far no problems. The people are very nice. More

by d.cur59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

Thank you for taking the time to provide a review. We appreciate your business. See you next time!

January 31, 2025

Honest and experienced and polite and professional and timely and true to their word for quote. More

by EDNANCY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

Thank you! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Providing honest, professional, and timely service is always our goal, and we're glad we could meet your expectations. If you ever need anything in the future, we’re here to help. Thanks again for trusting us!

January 30, 2025

Ford fans#1. Helpfully continues excellent services and I enjoy my 2022 Escape tks Jeremy for getting on problem solving the car's issue More

by littleone56.vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

Thank you for taking a moment to share your experience! We're so glad to hear that you're enjoying your 2022 Escape and that Jeremy was able to assist with problem-solving. Providing excellent service is our top priority, and we truly appreciate your trust in us. If you ever need anything, don’t hesitate to reach out. We look forward to serving you again in the future!

January 26, 2025

Rick and his techs do a very good job of taking care of our two ford vehicles. Been coming here for service for over 20 years. More

by TRDIGGE
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

We're very thankful to you for making Beck Ford your "Dealer for Life"! We appreciate your loyalty and the trust that you continue to place in our dealership. Please let us know if you need anything. We're here to help in any way we can. Thanks for being a part of our Beck family.

January 25, 2025

Great service & friendly professional interaction with the advisor who seemed genuinely happy to help both when I dropped the vehicle off as well as when I picked it up. More

by julianneholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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