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Beck Ford - Service Center

Palatka, FL

4.7
234 Reviews
Call Service Center (386) 271-4339

234 Reviews of Beck Ford - Service Center

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April 03, 2024

Great service, with very friendly and knowledgeable staff. Prompt service with a very customer mine focus. More

by SERVICE@EXPRESSMACHINETOOLSERVICE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Beck Ford responded

Thank you! Your opinion really matters to us and we appreciate the time you took to post a review. Customer focus is an absolute necessity and we're glad that you noticed the value we place on that. We appreciate the opportunity to be your dealer of choice!

April 02, 2024

Always get taken care of quick and treated like family. Will keep coming back for all my service needs. More

by BULLCREEK1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Beck Ford responded

Hi Lynn! We're happy to know that you trust us with your business. We appreciate your loyalty and look forward to seeing you next time!

April 02, 2024

Can't say enough good things about Mark Roser! Great experience with the Mobile Service Truck. More

by GBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen and Tucker
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Apr 04, 2024 -

Beck Ford responded

Hello Greg! Thanks for the great review! We are very excited about the opportunity to provide additional service options with the recent launch of our Mobile Service Program. Thank you for making Beck Ford your dealer of choice!

March 31, 2024

New transmission by Beck Ford was great a experience and Rexx kept me post throughout the process... Kudos to the whole Beck Ford Team. More

by DIVEMASTER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham Service Advisor
Report | Print
Apr 01, 2024 -

Beck Ford responded

We appreciate you taking the time to share your experience. Major vehicle repairs can be very stressful. Thanks for trusting us to take care of this for you. We'll see you on your next visit!

March 29, 2024

Jeremy and Wes were very nice and very professional. They kept me informed throughout the whole service and even checked on me after it was all done. More

by ademott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Rex
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Mar 29, 2024 -

Beck Ford responded

Hi Randy! That's exactly what we like to hear!! Thanks for sharing. We appreciate your business. Have a wonderful weekend!

March 29, 2024

As always Ford went above and beyond to accommodate me with quick and professional service More

by wdherb330
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Beck Ford responded

Hello William! We really appreciate your 5-star review and we're glad that you're a part of our Beck family. Thanks for your business!

March 28, 2024

The service here is outstanding. Jeremy and Lou will always go the extra mile for you. More

by dyates728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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Mar 29, 2024 -

Beck Ford responded

Hi Darlene, Thank you for taking the time to share your experience with us! We'll see you next time!

March 27, 2024

Due to usually high demands on our schedule, we needed some routine vehicle maintenance on three of our vehicles, but didn’t have enough time to get it done one by one. The mobile unit came to the rescue More

by Flagg-Serenity Chapel, Palatka, FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray; Mobile Service Technician
Report | Print
Mar 27, 2024 -

Beck Ford responded

Hello Karl, Thanks for sharing your positive experience with our newly rolled out Mobile Service. We're extremely excited to offer another level of service to the options that we currently have available to our clients. We appreciate your loyalty and we're grateful that you are a part of our Beck family!

March 27, 2024

Rexx and Jeremy were very helpful and friendly (as usual). Easily dropped off my vehicle to have it looked at and then it was taken to Quick Lane for an oil change. Happy with the overall experience! More

by FELICIA.CAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx and Jeremy (Quick Lane)
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Mar 27, 2024 -

Beck Ford responded

Hello Felicia, Thanks for posting a review, Our team here at Beck Ford works very hard to provide top-notch customer service. We appreciate your comments! We'll see you next time!

March 27, 2024

Rex and the crew did a great job diagnosing a difficult problem. Rex the service writer stayed late even though he had personal plans to insure I could make it back to my home because I had to leave the ve More

by FAJOHNSTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex
Report | Print
Mar 28, 2024 -

Beck Ford responded

Thank you! Your comments mean a great deal to our team! We know that you can get "satisfactory" service anywhere and that's why we set the bar high. Satisfactory isn't good enough when it comes to customer service! We truly appreciate your business and you sharing your experience with us and others. Have an awesome day!

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