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Beck Ford - Service Center

Palatka, FL

4.7
256 Reviews

256 Reviews of Beck Ford - Service Center

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May 15, 2024

Everything went perfect with my appt with Beck Ford. I love the pickup service. Halley was great. Jeremy is always professional and helpful. Jeremy makes sure we know what is happening with our vehicles More

by JOHNANDEMMA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Beck Ford responded

Hi John and Emma, Great! Thanks for sharing your experience with us. Our Pickup and Delivery service is very popular with our customers. Our recently launched Mobile service is gaining popularity as well. We have many services that can be done by our Mobile team, at your home or place of work. If you're interested, just ask your scheduler the next time you make an appointment. We'll share your comments with Jeremy and Haley. Thank you for choosing us! Have a wonderful Wednesday!

May 12, 2024

We take all of our personal and company vehicles to Quick Lane for regular service and repair. Jeremy always makes sure all is done correctly and gets us in and out on schedule every time. Great service! More

by JIMANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Beck Ford responded

Hello Jim! We appreciate the opportunity to service your fleet and your personal vehicles. Thanks for the great review and for being a loyal customer. We'll see you next time!

May 11, 2024

Rex is very professional about everything he does. He will get you scheduled in, make sure things are fixed right, and get your vehicle back to you when promised. You can’t ask for a better experience More

by tinamagee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service was fast! Diagnosis was immediate. Fix was fast. Personnel were polite and knowledgeable also. More

by HOTRODRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker
May 10, 2024

You have got to be kidding me. The right side door lock actuator on the passenger door of my 2021 F250 stop working. When I got to your service department I was quoted a price of a More

by TUFANO32177
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Courteous and professional! They go the extra mile to ensure that you are treated fairly, and all issues are remedied. More

by digdeeperllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

All around exceptional. Rex is a true asset to your company. Only complaint is the application to schedule service is terrible. More

by fjconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Good communication, got in ,got out in a reasonable amount of time and the service tech had a friendly demeanor and since of humor. More

by BPDOOLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Beck Ford responded

Thanks George! We appreciate your comments and we're happy to be your dealer of choice! See you next time!

May 07, 2024

Very pleased with the staff. Always happy with Jeremy and Christin was very efficient and friendly. I have confidence in the staff and thdd we work done. More

by CTMILLER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

They fixed my car in a timely manner They kept me updated Very friendly manner More

by CONNIELPN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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