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Beck Ford - Service Center

Palatka, FL

4.7
229 Reviews

229 Reviews of Beck Ford - Service Center

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May 22, 2024

Jeremy and his team is the best. They are super nice and always do a great job. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

The tech did not latch the air filter back down and he did not reset the change oil light. More

by marjorie.jacopec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Beck Ford responded

Hello Marjorie, We're sorry to hear that you're recent service visit did not meet your expectations. I've since spoken to your husband to resolve the issues. We appreciate your business. Have a great holiday weekend!

May 16, 2024

Very professional kept me informed about the progress with my vehicle. Everyone was very courageous and friendly. More

by mrivers1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Beck Ford responded

Thank you! We really appreciate your 5-star review! Have a wonderful afternoon!

May 15, 2024

Everything went perfect with my appt with Beck Ford. I love the pickup service. Halley was great. Jeremy is always professional and helpful. Jeremy makes sure we know what is happening with our vehicles More

by JOHNANDEMMA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Beck Ford responded

Hi John and Emma, Great! Thanks for sharing your experience with us. Our Pickup and Delivery service is very popular with our customers. Our recently launched Mobile service is gaining popularity as well. We have many services that can be done by our Mobile team, at your home or place of work. If you're interested, just ask your scheduler the next time you make an appointment. We'll share your comments with Jeremy and Haley. Thank you for choosing us! Have a wonderful Wednesday!

May 12, 2024

We take all of our personal and company vehicles to Quick Lane for regular service and repair. Jeremy always makes sure all is done correctly and gets us in and out on schedule every time. Great service! More

by JIMANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Beck Ford responded

Hello Jim! We appreciate the opportunity to service your fleet and your personal vehicles. Thanks for the great review and for being a loyal customer. We'll see you next time!

May 11, 2024

Rex is very professional about everything he does. He will get you scheduled in, make sure things are fixed right, and get your vehicle back to you when promised. You can’t ask for a better experience More

by tinamagee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service was fast! Diagnosis was immediate. Fix was fast. Personnel were polite and knowledgeable also. More

by HOTRODRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker
May 10, 2024

You have got to be kidding me. The right side door lock actuator on the passenger door of my 2021 F250 stop working. When I got to your service department I was quoted a price of a More

by TUFANO32177
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Courteous and professional! They go the extra mile to ensure that you are treated fairly, and all issues are remedied. More

by digdeeperllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

All around exceptional. Rex is a true asset to your company. Only complaint is the application to schedule service is terrible. More

by fjconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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