Beaverton Nissan

My experience with Nissan dealerships and service was never a problem until Ivan “manager” from services changed that for me and my wife. Long story short the most disrespectful customer service you can never a problem until Ivan “manager” from services changed that for me and my wife. Long story short the most disrespectful customer service you can get from a dude who might think he knows a thing or two better than two females. Went in for maintenance and what he says is “needed” for the car contradicts what my last report shows from last maintenance job done. We had to pull teeth with him so he can explain why this and that was done, aside from his nasty attitude, my Nissan Maxima 2017 radio “gave out” and they wanted me to spend $2600 to replace it or 2k to fix it, this is where the attitude got worse when I told him I couldn’t afford it. I decided to speak to Jason who oversees service who recommended to reach out to Nissan consumer affairs to see if they can cover a portion or full replacement of the radio that “gave out” after only 4 years of owning it. Well seems Carr Nissan was having consumer affairs play a waiting game after a week the dealership still had not provided the report/estimation for the fix of the radio. Wow how unprofessional, so consumers filed a complaint against Ivan. For all we know maybe the radio did not had to be replaced since the dealership was making consumers wait, if the issue was honest they would had completed it ASAP. Well I’m so happy to say Carr/ Beaverton Nissan did 0% to make me satisfied it was so bad that after a long wait I just trade it in my car, and now I am a happy owner of a great competition from Nissan. Oh and excellent warranties I can be at peace that even after 4-6 years of owning my car my “radio” will be covered and not having to experience this xxxx again! Thank you Ivan for your xxxxty service and disappointment that Jason could not follow up with me, this says a lot about this dealership they care more about money than the relationship with their clients. I will make sure no friends or family shop here ever again!! More

After being jerked around and having a car sold out from under me by beaverton Toyota, I went to Carr. I was able to get a fully loaded car, with all the options I wanted, and didn’t have to play the car sa under me by beaverton Toyota, I went to Carr. I was able to get a fully loaded car, with all the options I wanted, and didn’t have to play the car sales game. They were fair and transparent and I appreciated that. More

Pleasant experience Individual salesperson was very helpful directing, and demonstrating various features and aspects of particular vehicles. My wife and I appreciate the Individual salesperson was very helpful directing, and demonstrating various features and aspects of particular vehicles. My wife and I appreciate the effort, efficiency, and respect afforded us. More

Friendly effortless and wonderful experience Before arriving at Nissan I was a little bit irritated with my experience at a different car maker and dealership. I was not sure what to expect, but Before arriving at Nissan I was a little bit irritated with my experience at a different car maker and dealership. I was not sure what to expect, but I had the wonderful pleasure of working with Gary Valentic. What made the process so great is the demeanor with how Gary walked me through the process. He absolutely listened to me, and didn't waste my time with things I was not interested in. Still at this point I have not made my decision, so I leave and think about my options. It was Gary's friendly attentive attitude that made it so easy for me to make my decision. Thank you Gary and Clint for welcoming me to the Nissan family! I am absolutely loving it! More

Beware I went to this dealership to buy a Murano S. Everything was going well, until the final paperwork, and their salesman Bryan, tried to sneak in $800 wo I went to this dealership to buy a Murano S. Everything was going well, until the final paperwork, and their salesman Bryan, tried to sneak in $800 worth of accessory costs. It includes some insurance for when you lose your car key which is around $300, which everyone knows, is totally optional. I questioned the amount as it was not in their advertisement and he didn't mention this at all during the negotiation. When I asked him about it, he gave a weird answer, a racist answer actually and seems to try to confuse me, he said "I don't know where you came from, but here, the costs of car registration is added to the amount". Really? An out of topic answer, and then, a Hispanic person telling me " I don't know where you came from". I again reiterated that I am questioning the "ACCESSORIES COST" of around $800, and he again answered about the DMV costs. I don't know if he got rattled the I busted his trick and doesn't know how to explain it, but I decided to turn down the offer, and stood up to leave, he then told me " just want you to know, just walking out like that is rude". Well, sneaking in accessories costs and giving racist remarks is rude in my opinion. Stay away from this dealership. I went to another Nissan dealer and bought a Murano which is I am so happy about. More

Made it easy Jeremy was extremely helpful and made the process of getting into a new Altima painless. I would highly recommend this dealership. Their rates are ver Jeremy was extremely helpful and made the process of getting into a new Altima painless. I would highly recommend this dealership. Their rates are very competitive. More

No call back I contacted Carr Nissan service to schedule work to be done. Initially they called back, seemed friendly and ready to help. The service person said I contacted Carr Nissan service to schedule work to be done. Initially they called back, seemed friendly and ready to help. The service person said they would check on parts availability and call me back. After waiting all day, I called again the next day. Left another specific msg for the service person. Days later, No response. They may be good, but I guess I will never find out. More

Friendly salespeople that really want to help you I came in looking to buy a different vehicle and there was a mix-up where it ended up being sold that day. I wasn’t too worried about it so I asked if I came in looking to buy a different vehicle and there was a mix-up where it ended up being sold that day. I wasn’t too worried about it so I asked if I could look at other cars, and I met with two different salespeople who made sure I got the best information about their inventory. They were able to meet my desired monthly payment and I love my new car. More

Best Dealership in Oregon Working with Carr Nissan was the best experience I have had buying a new car. I was looking for a longbed Frontier which can be hard to find. Robert S Working with Carr Nissan was the best experience I have had buying a new car. I was looking for a longbed Frontier which can be hard to find. Robert Scott and the sales team scoured all options and made a trade with another dealer to get the truck I wanted. The buying process was very easy, one salesperson, transparent pricing, no games. What really sets Carr Nissan apart from the competition is how it handled things after the sale. The truck had a couple of minor mechanical issues, no fault of Carr's. Carr got it into sevice right away and gave me a rental car. TJ the service manager kept me posted every step of the way. Clint the sales manager also let me know they would do anything to help including offering me another truck or buying it back which was generous. The service team did an excellent job solving the problem and the truck drives like a dream. Big kudos to Robert who is an excellent salesman and great guy; Dennis another excellent salesman; Clint the general manager; and TJ the sevice manager. A great team that has your back. I highly recommend Carr Nissan if you are in the market for a new or used car. More

The purchasing of a 2018 Nissan titan. My experience with Carr Nissan was excellent from the beginning to the end...Especially working with Robert Scott. He was upfront, honest, and listen My experience with Carr Nissan was excellent from the beginning to the end...Especially working with Robert Scott. He was upfront, honest, and listened to what I wanted and needed to make the deal work for me.He went out of his way to make sure I was getting the best possible deal. More