
Beaverton Nissan
Beaverton, OR
Filter Reviews by Keyword
By Type
Showing 199 reviews
James was a great guy to work with he made the buying experience as painless as possible. I would not hesitate to buy from him again or recommend him to anyone. :) experience as painless as possible. I would not hesitate to buy from him again or recommend him to anyone. :) More
When I first bought my car- Rouge 2012, everything looked great. Later on, I found that the bumper of the car is so fragile that a kid with a bike can smash it. This is so bad as it means anything will affec great. Later on, I found that the bumper of the car is so fragile that a kid with a bike can smash it. This is so bad as it means anything will affect my car. I hate when I talked to Nissan dealership management the guy said " we are the best rated company by the gov. regarding safety". Well sir we are consumers who buy your stupid cars not the gov. and I do not feel safe in it as its bumper is like a pepsi can. Then what about the rest of the car. : (( I do not recommend this dealership neither Nissan itself. : ( More
The sales people were rude, loud, none professional, didn't uphold to there bargain agreements,on repair work. this was the worst buying experience ever only reason I bought the car was for the car it s didn't uphold to there bargain agreements,on repair work. this was the worst buying experience ever only reason I bought the car was for the car it self. They were totally rude to my wife, the sales peoples actions were totaly unacceptable I drove 200 miles and got treated like crap. I will not recommend this dealer to anyone nor will I buy another car there.. I feel corrective should be taken i.e. termination might be a good concideration !!! More
Sales folks will make promises they will not deliver on just to get you to sign the deal. Do not provide information until all the papers are signed. Get angry if you tell them you want more time or want just to get you to sign the deal. Do not provide information until all the papers are signed. Get angry if you tell them you want more time or want to sleep on it. The two women that we dealt with were very friendly and customer-oriented, but unfortunately, you can't make up for the crappy service and treatment you get from some of the others (e.g. Chase, Scott). Just want folks to be upfront and honest - and that's not the experience we had. More
We made a deal with Nissan Beaverton to Purchease a vehicle for $18400.00 (The original sales price was $18,977.00). When we began to sign the papers we were told there was a mandatory theft protection vehicle for $18400.00 (The original sales price was $18,977.00). When we began to sign the papers we were told there was a mandatory theft protection fee of $399.00 bringing the cost of the car closer to the original asking price. When I questioned the dealer about the fee he became very defensive and said if we wanted to buy the car we had to purchase it and it was listed on the window sticker. I still did not understand why we needed a theft protection warrenty but was lead to believe it was required for a hybrid. After reviewing the papers at home more in depth it was clear we did not have to purchase the warranty. In the long run it is our fault for not being more assertive and questioning the fee more. We were lied to and this dealership is not honest. BE very careful if you purchase a car from this lot. More
These are bait and switch people. We were working with an internet sales person and when she convinced me to come in for a test drive, I was approached by a guy in the show room. He was annoying and in my f internet sales person and when she convinced me to come in for a test drive, I was approached by a guy in the show room. He was annoying and in my face. He asked me where I worked, and when I told him, he proceeded to bash my employer and talk trash about the company. He wouldn't shut up. I told him that he must not have wanted to sell a car too bad that day. My husband and I gave the internet sales person the benefit of the doubt and we had a second appointment. They confused us with numbers, switches, changes, and "we can't do that" comments. A third invitation came from the "Show Room Floor Manager", and when we arrived, guess who it was? The guy who bashed my employer on visit #1. He pretended like he didn't remember me. I didn't have to experience anything more - I was done with them. Thank you to Tonkin Nissan in Wilsonville, and our new favorite sales person, Rick Gilpin, who delivered our new 2012 Maxima. More
Set up deal over phone. Made it very clear I didnt want to drive 4 HOURS to get there unless we had a solid deal made. Sure enough when I get there all of a sudden "oh we cant do this". Worst part was I to drive 4 HOURS to get there unless we had a solid deal made. Sure enough when I get there all of a sudden "oh we cant do this". Worst part was I was paying cash so they couldnt even blame their lies on my credit score. They tried to stiff me for $3000 more after I spent have the day driving in. BAD BUSINESS!!!! Dont beleive anything they tell you on the phone. They are just playing the old game of trying to get you in the door so they can hard up sell you so they can squeeze every penny out of you. If they would have told me the real price up front I probably would have still bout the truck, but I dont deal with liars. There are good dealers out there who dont do this. Do your research ahead of time and find one. My advise is dont shop here. More
Here's the deal. I went in and test drove a car I liked the car so I put in an offer. The offer was rejected as it was a lowball offer. After sleeping on it, I called up Beaverton Nissan and put in another the car so I put in an offer. The offer was rejected as it was a lowball offer. After sleeping on it, I called up Beaverton Nissan and put in another offer. The person I dealt with said he would talk to his manager and call me back. He called me back and said they accepted my offer. I drove in and when they sat me down they started to change the offer and back out. They kept trying to get me to change the deal. I was very frustrated at this point. Why would you accept my offer on the phone and then reject it when I get down in person. That is a very shady practice. I was so angry that I left the dealership and went and bought another car that I had driven the night before, that I didn't like as much. Thinking back on the situation, if they would have rejected my offer on the phone, I probably would have thought about it and realized that I still wanted the car and revised my offer. Instead because they used shady aggressive tactics, I didn't get a car that I really wanted and they didn't sell the car. I have been telling everyone I know about this experience and how harrowing it was. A really unfortunate experience over all. More
To preface. I was ordering and buying a Nissan Leaf SL from the Nissan Leaf internet site. Tony the EV specialist at Nissan Beaverton gave me a good price on the net. When the car arrive, Abdul a new El from the Nissan Leaf internet site. Tony the EV specialist at Nissan Beaverton gave me a good price on the net. When the car arrive, Abdul a new Electric Car specialist said Tony was no longer there. I wanted to evaluate whether it was better to purchase or lease since tax incentives were involved. When I got there at 5pm, the sales people were pushing to close the deal that night. The purchase price numbers were all over the place and it was hard to tell what was what. Then I was told extra fees $700 for sealant and $289 for glass etching were added to the price and were all ready installed on the car. By the time I was done, I paid over $2300 more than I should. I was tired and just wanted to get teh car and go. The signing of the paperwork was not complete until 9pm. What an event. Basically this was my fault, I should have walked out when things were unclear. Ive always used buying services previously and thought buying on line thru Nissan gave me the same price protection from dealers tactics. It did not. Nissan US and more importantly Nissan International should be aware that bad dealers effect the corporate brand. And effect what people think about their cars. Luckily the Nissan Leaf is super. I will try to put this behind me. More
I have done business with this company for over 15 years and had never had a bad experience prior to 8-7-11. While waiting for my sisters car to be repaired I walked into the showroom to kill time and was a and had never had a bad experience prior to 8-7-11. While waiting for my sisters car to be repaired I walked into the showroom to kill time and was approached by a gentleman who asked if I had any questions. I asked the price of the nissan Rogue and Murano and was asked if I would like to drive one. I told the man that I had another years lease on my 2009 Altima and he said just try the Rogue and see what you think and I did and liked the way it drove. Went back into the dealership to pay for the repairs and was approached by another man who who also asked how I liked the Rogue and I asked how much it was to lease it and that I had another years lease on my 2009 and he said no problem turning it in early as they did that all the time and he would check on the price and when he came back he said the lease price would be $315.00 and I said okay let's do it as long as I would not be penalized by the leasor. 2 1/2 hours later he came back and said that he couldn't lease at the price quoted but that he had a 2009 Rogue for sale and asked if wanted to look at it. I told him that I had lost my job in 2008 and had let some credit cards go and that my credit was less than stellar and he said let me check it out. He came back and asked about a dollar figure on the credit report and again told him the situation. To make a long story short I signed the papers on the Rogue and they gave me x amount of dollars as a down payment on my Altima and I went merrily on my way. I went to the dealership the next day to take the othe carr door opener for the old car and nothing was said about the deal falling through and I also went back the following day to ask about some paperwork that I had read about a faulty strut to which they replied that robots make the cars and one had probably missed a screw etc. I went back again just to tell them how much I liked the car and someone said that Scott Methaney wanted to talk to me. I waited for 5 1/2 hours for Sott to find the "time to talk to me" and was told they wanted car back as the deal fell through at which point I said then give me back my old car as I saw it on the lot and that question was ignored. Around 9:00 pm I was told that the ben counter had told the salesmand to bring a 2012 silver Altima around to the front door and that he would go and get gas. A gentleman whose name I don't know said that there was no negotiating about the 2012 Altima all that he had was a silver color and the price per month would be $40.00 more than I wanted to spend and when asked the price to lease a Rogue he quoted $365.00 to which I replied that was not what I was told 3 days ago and he said that the price quoted was wrong. So to make a long story short I would not recommend Beaverton Nissan to anyone ever. They are liars, cheaters most of all thieves. I a going to [picket their lovely new building very soon. More