Beaverton Nissan
Beaverton, OR
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Follow up Went on a test drive, ran out of gas. I ended up leasing the car, but when they put gas in the scratched the paint. They said they would have everythi Went on a test drive, ran out of gas. I ended up leasing the car, but when they put gas in the scratched the paint. They said they would have everything ready for me to fix on the 30 day inspection so we made an appointment. Called my salesman the night before to remind him I was coming in. He wasn't there they when I arrived. Nor were any appointments I was promised made for me.Also, one of my keys didn't work and it must have been for another customers car. That means someone else had the same problem. When I came in after 30 days, they must have had over 100 key fobs in a box. I top of that, I asked not to be contacted by phone or email or snail mail. I was contacted twice be phone, and now twice by mail. Now, I am even getting mail from Carr Vancouver! They have done nothing I have asked of them. Just your run of the mill dealer that only cares about sales, and not service. More
Great salesman We had a great experience buying a car thanks to Mohamad. He worked very well with us, and went out of his way to make us satisfied with the purchase. We had a great experience buying a car thanks to Mohamad. He worked very well with us, and went out of his way to make us satisfied with the purchase. More
Amazing experience at Carr Nissan Had an amazing experience with my family at Carr Nissan. Was helped by Mohamad Khalil, who was wonderful and helped my family with all questions. He r Had an amazing experience with my family at Carr Nissan. Was helped by Mohamad Khalil, who was wonderful and helped my family with all questions. He repeated everything multiple times when asked and was very thorough with everything. Would definitely recommend getting helped by him again and would come back to this dealership again. Walked away very happy with our car purchase :) More
Best car buying experience ever! Ashley and the staff at Carr Nissan made this the easiest car deal ever. I got a great price on a fantastic car and never felt pressured. I definitely Ashley and the staff at Carr Nissan made this the easiest car deal ever. I got a great price on a fantastic car and never felt pressured. I definitely recommend Ashley to anyone looking for a car, new or used. More
Amazing customer service The level of customer service you get here is incredible! They work so hard to get you the best deal possible, even when it doesn't benefit them. Whic The level of customer service you get here is incredible! They work so hard to get you the best deal possible, even when it doesn't benefit them. Which is very rare in the dealerships industry. Kevin Tyson was so awesome! A pleasure to work with! Plus he has the funniest corny jokes ever!!!! Keep up the great work guys!!!! More
Exceptional professionalism Cameron Hollis represented Carr Nissan with excellent, clear communication, helpful guidance, knowledgeable expertise and an attitude to serve the cus Cameron Hollis represented Carr Nissan with excellent, clear communication, helpful guidance, knowledgeable expertise and an attitude to serve the customer. Best auto transaction experience for this Nissan lover. More
Nissan Car Buyer They had Amazing service! Truly exceptional. Loved everything about it and left so happy with our car. Everyone was so incredibly helpful and the gave They had Amazing service! Truly exceptional. Loved everything about it and left so happy with our car. Everyone was so incredibly helpful and the gave us everything we wanted. More
Went expecting another irritating salesman, I was wrong!!! I was helping my girlfriend buy a used car for her daughter. During my search for a used car, I ended up meeting Scott Kemp at Carr Nissan. Scott help I was helping my girlfriend buy a used car for her daughter. During my search for a used car, I ended up meeting Scott Kemp at Carr Nissan. Scott helped us find the right car that fit our budget and would be reliable for years to come. Scott worked diligently for weeks to help us find the right car, because we were willing to wait, and he was willing to help us out. Eventually he found us the perfect Mazda 3 that was in excellent shape! We were able to buy my girlfriends daughter a car and we ended up spending less than we originally thought we would need to! Scott Kemp is probably the best car salesman I have purchased a used car from. I am seriously impressed by how good he is at what he does! More
Carr Nissan So I just got back home from visiting family in Portland a few weeks ago and I just can't believe what a crazy experience (in a good way) my sister ha So I just got back home from visiting family in Portland a few weeks ago and I just can't believe what a crazy experience (in a good way) my sister had while buying her car. I've never known anyone to buy a car through the internet department before. I always just walked onto the lot and bought my cars....and by the way I hated every minute of it. Shopping for cars is the worst. Or at least I thought it was. So my sister emailed Carr Nissan about a car and I can't remember if she asked for Scott specifically or if she said she will from now on, but it was such a fun and easy process that when I need my next car I will be driving from Utah back to Portland and will be buying my car from Scott Kemp at Carr Nissan. She told him she just wanted a smaller used SUV, wanted to spend around $20,000 and he had at least seven options for her and she loved them all lol. She said she wanted to go home and sleep on it because she didn't know for sure which one she liked the best and get this, he didn't for one second pressure her to make a decision right then and there or go get someone else to talk to her or anything like that he literally said this, "You know what, I totally understand, it's a big decision, it's a lot of money. Go home and think about it and let me know if you need any more information in between now and tomorrow and we'll talk then." We got home and were blown away. We, like most people, have had terrible experiences buying cars and being taken advantage of. My opinion of what it SHOULD be like to buy a car now has the bar set so high off the charts that I can't imagine anyone would ever make it so fun, and easy, and low pressure actually NO pressure, that I'll be buying my cars from Scott until he stops selling cars. He said he was a Physical Therapist with the elderly just a year or two ago for years and years and you can see that because he's so nice and caring. I can't imagine he'll be selling cars forever, but I hope he does. He said he feels like he gets to help people in a different way now and he's so right. Buying a car is such a big deal and such a bad experience for so many people that just reading the online reviews about him you can really see that he is making a difference outside of the hospital too. If you want an easy, awesome experience then just email Carr Nissan and ask for Scott and he'll have a bunch of cars for you ready to go and he truly doesn't care if you buy one or not, he just wants people to get happy and get a car if they find one they love and it makes sense for them. The manager Clint was super nice, he introduced us to some people in the service department and they even remembered our names when we left, and Jonathan was our finance person and he was really sweet also. My sister should really be writing this review I suppose, but I went through the whole experience with her so I saw first hand what it was like and it really was amazing and I'll be happy to come visit my family in Oregon next summer when I'm ready to buy a car and will only be asking for Scott because I can't imagine buying a car could ever be like this from someone else, and for that matter at any other dealership. I have bought cars from at least ten dealerships and I have never met such nice people in the car business before. I just really felt compelled to tell the people in the Portland area about my experience at Carr Nissan and what it was like to buy a car through the internet department and what a difference one person could make in the process. Thank you Scott so much you're the best!!!! Patty R. More
Great learning experience Internet sales specialist Scott Kemp, made this the first positive auto purchase I've ever had. He went above and beyond to find cars I wanted, dealt Internet sales specialist Scott Kemp, made this the first positive auto purchase I've ever had. He went above and beyond to find cars I wanted, dealt with my indecision, and was more than willing to share knowledge and insight that made me a smarter consumer. I highly recommend Scott, and the Carr Nissan family! More