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Beaverton Nissan
Beaverton, OR
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Straight forward, superior customer service I started on the Carr Nissan website and used the "get your carr car" feature to find out more info about lease pricing. I didn't take long before Ja I started on the Carr Nissan website and used the "get your carr car" feature to find out more info about lease pricing. I didn't take long before James reached out to me via e-mail (my preference). After a few exchanges, I was getting real numbers that matched with the homework I'd done, so I agreed to come in for a test drive. Once I arrived at the dealership, I knew I was at the right place. I was greeted by another associate, Scott. Even though he (Scott) knew, I was looking for James, he helped me back my car into a tight space and get me connected with James right away. James was very personable and knew the answer to every question I had. No hype, no high pressure, everything was very straight forward and just as represented on the web and my previous communications. Travis, the finance guy was great to work with too. Again straight forward easy to understand explanations, no high pressure to add on extra stuff, no hidden fees. Right about the time I finished up the paperwork, the car was all detailed and ready to go. Then James took more time with me to show me more details on how features of the car work, got my phone synced up with the car, etc... He took the time I needed, but at the same time was not holding me there. It was perfect, giving me the support I needed, but not needlessly taking up a bunch of valuable time. I feel confident that should I have more questions (my first electric car) that James and the whole team at Carr Nissan will be there for me. I wouldn't hesitate to recommend James and Carr Nissan to anyone looking to buy a car. More
Scott Kemp.... You're awesome... I'm kind of guy who generally not so fond of writing reviews... But this awesome guy's qualities made me to do so... This is a place where I would I'm kind of guy who generally not so fond of writing reviews... But this awesome guy's qualities made me to do so... This is a place where I would love to go as long as I find this amazing guy.. working there. Love him.. he is not just another sales person.. He is gifted person.. who know what you need. My experience is, he is a kind of person who would not play around with you and try to tell what you want to listen. He will explain the things which is real and provide you the ways to complete the process ...which will make you satisfy in all ways. Scott is a gem..lovely guy to interact with.. he know what you need as a customer ... Amazing ... More
Outstanding customer service! I absolutely dread going into a dealership and looking for a car. I remember the day clearly as if it were yesterday. Walked into the Beaverton Niss I absolutely dread going into a dealership and looking for a car. I remember the day clearly as if it were yesterday. Walked into the Beaverton Nissan worried I was going to get approached by some annoying pushy car Salesman! On the contrary I was approached and blessed to work with Scott Kemp! Scott not only was very knowledgeable about the cars but very patient and kind. He is not your typical Salesman. He gave us many options and ideas but gave us the time to ponder and decide. He went the extra mile to make sure we got the best deal with the options I wanted. It was a late Sunday night and dealership was closing but he did not make us feel we needed to hurry. Needless to say...I purchased my Juke from him! After the purchase he was still there for me if I had questions and just to check in to see how I was doing with the new car! Best Car Salesman Ever! Totally recommend him! More
Easiest Car Buying Experience Ever We had the pleasure of working with Scott Kemp. We went into the Dealership to see a car we saw online. Scott greeted us and gave us a ride to the loc We had the pleasure of working with Scott Kemp. We went into the Dealership to see a car we saw online. Scott greeted us and gave us a ride to the location of the car. He was so patient with us. Never once did we feel pressured to buy a car. Scott made it so easy to want this car. We ended up buying the car we came for and have had no regrets. We are so happy with our experience that we will come back for our next car and recommend our friends and family as well. Its no wonder Scott Kemp is in Management in your Dealership. He is the kind of person you want to help you when buying a car. Thanks again Scott! Al & Amy Apana More
Scott Kemp If you want someone to work real hard for the car and price you want- Go to or call Carr Nissan and ask for Scott Kemp. Talk to him and you'll be impr If you want someone to work real hard for the car and price you want- Go to or call Carr Nissan and ask for Scott Kemp. Talk to him and you'll be impressed. More
Personable, caring, genuine Normally I work with Josh, and recently met Cameron. Both men always take care of my family and I. Never pushy and always have our best interests at h Normally I work with Josh, and recently met Cameron. Both men always take care of my family and I. Never pushy and always have our best interests at heart! More
Fastest and smoothest transaction we have ever had We buy a new auto every one or two years. This is our first experience with Carr Nissan and by far the best experience we have ever had at a dealershi We buy a new auto every one or two years. This is our first experience with Carr Nissan and by far the best experience we have ever had at a dealership. Ashley the sales lady was very friendly and very knowledgeable about what we were interested in. Usually I know more than the salesperson, but not at this dealership. Every body we touched with was very friendly and willing to help in any way. Andy in finance did the fastest work we have ever seen. Everything was set up and going in two days. Our previous experience with other dealers has been at least five days to cash the down payment check and then more waiting. Ashley and Andy were absolutely great and I would recommend this dealership and these people to anyone who wants a fair, friendly, courteous, and a special experience. More
Fast & upfront Cameron was amazing! He was friendly, easy going and honest with us. Made all the difference in the world. Thank you for the great service!!!! Cameron was amazing! He was friendly, easy going and honest with us. Made all the difference in the world. Thank you for the great service!!!! More
Carr did it did it right I went in initially to "try on" a few rigs (6'6" tall and could be on the line of a football team). My wife had called the day before and spoke with I went in initially to "try on" a few rigs (6'6" tall and could be on the line of a football team). My wife had called the day before and spoke with Cameron in preparation for our visit...she is a Murano driver. Cameron was unavailable but we did not have to wait for long, Scott - the Internet Sales pro took over, a courteous hand-off. With Scott's assistance I found that the Pathfinder was a nice fit for me. Scott was extremely helpful in educating me regarding the various vehicles and options...never pressuring for "the sale". Although we initially walked away from the Certified Previously Owned vehicle that I was considering he did not make it an issue. We called back the next day and finalized the deal and I am now driving a car that "fits" me. Scott shepherded me through the process and accommodated some requests, always focused on my needs throughout the process. Follow-up on a couple of issues and scheduling on some "during the sales process" commitments on a day that Scott was not at the dealership I was greeted by the Sales Manager (who had been provided updates, as Scott had committed to do) and even met the Assistant Service Manager when scheduling some upcoming work. Carr has done it right...I look forward to the level of service initiated by Scott throughout my future with Carr Nissan. More
Resolution to a very complicated case! My family and I had a very complicated situation. We worked with Mohamad, Travis, and Rob and they were able to get our deal done! We are so grateful My family and I had a very complicated situation. We worked with Mohamad, Travis, and Rob and they were able to get our deal done! We are so grateful for their help!! More