Beaverton Kia

"Excellent Customer Service " "Thank you Joe De La Rosa" I love the way I was treated with respect and care from Joe. He did go above and beyond to take care of what I was looking for in a vehicle. He was de I love the way I was treated with respect and care from Joe. He did go above and beyond to take care of what I was looking for in a vehicle. He was definitely helpful and made me feel very comfortable. I went to a couple of other dealerships and they were nothing compared to the customer service Joe gave, thank you Joe! I absolutely love my car! I Rock my 2011 Scion! More

A really great experience I have credit challenges and I was up front about this when I arrived at Beaverton Kia. Chris Nesseth, my salesman, treated me like that didnt matter I have credit challenges and I was up front about this when I arrived at Beaverton Kia. Chris Nesseth, my salesman, treated me like that didnt matter and I was the most important thing to him. I have been to dealerships where this is the opposite. That because of my less the desirable credit the dealership is doing me a favor. Chris and the rest of the staff at Beaverton Kia did not have this attitude at all. I love my new Soul and would recommend this dealership to everyone!! More

Car Buying Made Pain-Free Buying a car is never fun, but Adel made it great! He was well informed, showed me everything about the car. Great experience!! They had the car I Buying a car is never fun, but Adel made it great! He was well informed, showed me everything about the car. Great experience!! They had the car I wanted, the price I wanted and my husband and I drove away happy! More

"IT'S A WONDERFUL THING" "I can't Believe it! The whole process and experience of buying our new Kia Soul was a WONDERFUL THING!!! Our Sales Consultant, was H. Adel, he helpe "I can't Believe it! The whole process and experience of buying our new Kia Soul was a WONDERFUL THING!!! Our Sales Consultant, was H. Adel, he helped us the whole way through. He treated us with encouragement and respect and explained the details and helped us to feel at ease with the whole process. He said it would work out just fine. And we were very excited when we got the word YES!! You have a NEW KIA SOUL!!!! We just LOVE IT! My Husband and I were very impressed with H. Adel and the whole Beaverton KIA Staff. Wow!, your Dealership is different than any I have ever been to. Thank You! For Helping us get our new, KIA SOUL. It is just right for us! And we can't wait to go places in our new KIA + + + Thank You, Again More

Saved a sale with Excellent Customer Service My wife and I were looking at a new car for the first time and decided to look at a soul. Our first trip we spent test driving with a salesperson (no My wife and I were looking at a new car for the first time and decided to look at a soul. Our first trip we spent test driving with a salesperson (not naming them in this review) who once we were done told us we would qualify for certain discounts, rebates, etc., and told us we could get a new soul for a certain price. As we were actually very impressed with the soul, we decided that we would purchase one. We got pre-qualified for a loan, etc., and went back a couple days later, where we dealt with Joe De La Rosa as the initial salesman was off that day. As we proceeded through the process, we found out that the initial number that we were given, as well as the rebates we were told we qualified for, we VERY MUCH incorrect. Upset, we were going to leave and write off the dealership, but Joe and the managers Doug and Joel really went the extra mile by actually listening to us and doing everything they could to quickly rectify the situation and right a wrong. We wish we had worked with Joe from the beginning! He was honest, responsive, and even came in on his day off to finalize everything for us and detail the car. We are extremely happy with the car itself, and Joe has called a couple times to check in on us as well to make sure everything is going well with it. The initial experience we had is the only thing keeping us from giving this dealership a perfect score, and I would recommend to anyone if you are thinking of a Kia to go here and WORK WITH JOE - he took care of us and I have no doubt he will do the same for you! More

Way easier than I expected. As a first time buyer, I was extremely nervous about the process of purchasing a car- especially a new one. But Joe Garwood made the experience the ea As a first time buyer, I was extremely nervous about the process of purchasing a car- especially a new one. But Joe Garwood made the experience the easiest thing in the entire world. He worked incredibly hard to get me the best price and financing available, and patiently explained things in a way someone unfamiliar with the process could understand. Everyone on staff was very friendly, and I felt that they were genuinely excited to get me into a new- and safe- vehicle. Never once did I feel pushed or talked into anything- I left with exactly what I wanted, and drove away so excited to be in my brand new Kia Soul. More

stared out to be great until we had our first maintenance Leased a car back in April 2014 and at first it was great they helped us find a car we loved and still love and got us set up with a maintenance plan. Leased a car back in April 2014 and at first it was great they helped us find a car we loved and still love and got us set up with a maintenance plan...WHERE WE GET A RENTAL CAR PAID FOR WHEN WE TAKE OUR CAR IN THAT MATCHES OUR 40,000 CAR...(LIARS) & i was suppose to receive a detail with my first oil change...the moment we called back for our first oil change... its went down hill from there..THEY SET UP an oil change with me over the phone, my boyfriend brought the car in to get it changed a couple weeks later on my appointment date... well little did we both know it was being held over night... (it had the car seat still in it that I use for work friday am and saturday am) the man said he would call when it was ready.. well he called FRIDAY NIGHT SAYING IT WASNT GOING TO BE DONE until Tomorrow.. never stated his business hours or any freaking time in either messages when he said It was done.. so saturday after my 12 hour job I sat in traffic for 1.5 hours and at 650-7pm when i arrived it was closed! and i couldn't get in... the rental car that we had was an upgrade that we were paying like 50 extra a day because the one they offered was a low priced nothing quality car... FINALLY SUNDAY I drove their to get my car.. and I WAS PISSED... HORRIBLE COMMUNICATION ECT.. then stepping in my car realizing it was not detailed i WAS LIVID!!!!!!! for the rental car i left it at the front desk with the lady since the service department was closed (i prearranged a pick up) the rental place that dropped off the car was closed and NO WAY IN xxxx WAS I DRIVING BACK OUT AGAIN .... two weeks later they contact us saying we OWE 500 plus dollars because we had it for two weeks... xxx?! I called kia about 5 times to resolve the problem they didn't do crap to help me or even call me back. So i contacted the rental company and explained. ROUND TWO!? i already paid for oil changes and what not in my monthly payment so i went back again... I made an appointment and told them about the detail I never recieved and that I needed a car to be ready since would be 3 or more hours ... had to call and cancel and reschedule due to work obligations... any who My boyfriend brought it back in and NO xxxx CAR WAS READY not to mention they had no detail recorded or oil change!!!!! tire rotation?!!??! FINALLY GOT A CAR freaking box car. whatever we figured it wasn't going to be same match as ours (kia optima 2014 turbo) ...... Finally lol after this all getting it back the detail job was horrible i would never get a detail from them again I COULD HIRE A 10 year old to do it. the vacuumed some areas THAT WAS ABOUT IT!!! Don't suggest this place, will never return or recommend buying or shopping from them or service! Keep in mind before leaving this review i had called and complained and they said they would call back ect. NOPE.... months and months have gone by so truth comes out finally. More

"The best experienced ever"! BIG thanks to the Beaverton kia stuff they were great to the minute we arrived they were really help full and they make me feel welcome. THANKS JOE DE BIG thanks to the Beaverton kia stuff they were great to the minute we arrived they were really help full and they make me feel welcome. THANKS JOE DE LA ROSA. More

The BEST car buying experience EVER! After doing some on-line homework, I was contacted by Joe Garwood. Expecting the same old "used car salesman" routine, I was more than surprised to After doing some on-line homework, I was contacted by Joe Garwood. Expecting the same old "used car salesman" routine, I was more than surprised to find his unique approach both professional and fun. I set a time to come to the dealership and and couldn't be any more Impressed. The process went exactly as explained to me, there was no back and forth from some other manager, and Joe had me on the road in less than 2 hours that he actually had bet me lunch I would be there, and most of the time laughing. The entire team at Beaverton Kia treat you like family and Joe in particular made the experience truly enjoyable, not something you hear about a car dealership very often. I can't recommend them or him enough and I'm looking forward to many happy miles to come in my new Soul. More