Beaverton INFINITI

Bought a Mini Cooper from this dealership. Should have trusted my gut and not bought it. Eddie told me he bought it off the street but then told my husband it was a trade in. It's check engin Should have trusted my gut and not bought it. Eddie told me he bought it off the street but then told my husband it was a trade in. It's check engine light was on and they said it was because they had put in a new thermostat and not reset the code. There was also a lightbulb sign on and they said that was because one of the internal colorful LED's was out. They reset the code and we purchased the car. In a few days, the code was back. Took it back to them, they kept it for 3 days. Finally they said they were waiting for a Mini technician to come over (the Mini dealership is next door) and work with them to figure out what was wrong. They claimed the Mini technician told them to clean the oxygen sensor. So they said they fixed it and sent the car back. In 3 more days, the code was back on and driving rough and jerky. The timeline to return the car had now expired. I took it to Mini. Mini said they never went over to Infiniti to work with them on the car and they would never do that. So Beaverton Infiniti LIED! Mini also said the engine oil was very low and dirty and needed to be changed. They sold a car without even changing it's oil!! The lightbulb sign was there because the entire tail light housing had melted internally and the lights and wires needed replacing (the warning light doesn't come on for internal LED lights), and the check engine light was on because the oxygen sensor wires were also melted. So Beaverton Infiniti was just resetting the code each time and pretending they were fixing the issue. They didn't even check the oil and top it off! There was also a crack in the coolant tank! So I ended up paying for over $2000 in repairs on a car they sold me way over the KBB value! I wrote to the owner (David) via the website letting him know that we had been lied to and cheated and heard nothing back. So I'd say, don't buy any car from there people! Horrible experience and no responsibility for the lies! More

I saw a BMW X3 online so called to test drive it. I met with Jeff Holley. He was helpful, knowledgeable and not at all pushy! I bought the car the next day and am very happy! If I'm looking for I met with Jeff Holley. He was helpful, knowledgeable and not at all pushy! I bought the car the next day and am very happy! If I'm looking for a car in the future, I will reach out to Jeff first. Terri B. More

Very nice people. Great follow through. Extremely low key. Made an extra effort to explain the paper work. Great follow through. Extremely low key. Made an extra effort to explain the paper work. More

Everything was good. Louis was very nice and did a good job explaining the problem. Louis was very nice and did a good job explaining the problem. More

Jeff Holley worked with me through the entire process. He was thorough and very pleasant to work with. Test drives were explained well as questions arose. I decided on an Infinity QX50. Jeff foll He was thorough and very pleasant to work with. Test drives were explained well as questions arose. I decided on an Infinity QX50. Jeff followed the details of the purchase from beginning to end. After the purchase, he taught my wife and I what we needed to know about the many features of the car,. I highly recommend this dealership and in particular Jeff for vehicle purchases. More

TOP NOTCH! Had the pleasure of getting my '22 Q60S AWD through Beaverton Infiniti. Saw the coupe online and drove 130 miles to get a perfect price that could no Had the pleasure of getting my '22 Q60S AWD through Beaverton Infiniti. Saw the coupe online and drove 130 miles to get a perfect price that could not be found any where else in the PNW. Purchase was quick and easy. Jeff got the paperwork done quickly and I was out the door with a slick ride. Excellent buying experience with the friendly Beaverton staff. Impressed & absolutely LOVE this fastback! Get complements everyday! Thank you Infiniti and Jeff!!! More

Luis is fantastic. Honest, patient, etc. I love my Q60 coupe and will continue to have it serviced at Beaverton Infiniti and under Luis's care. Honest, patient, etc. I love my Q60 coupe and will continue to have it serviced at Beaverton Infiniti and under Luis's care. More

Luis has been great in helping me out with my Qx80. He has taken the time to help troubleshoot the vehicle quickly and effectively. He has taken the time to help troubleshoot the vehicle quickly and effectively. More

My first time buying a car at a luxury brand dealership was here at Beaverton Infiniti and I must say it was overall an excellent experience! From start to finish I got the luxury customer treatment and I was here at Beaverton Infiniti and I must say it was overall an excellent experience! From start to finish I got the luxury customer treatment and I would certainly recommend this dealership to my friends and family for their courteous and professional staff like the salesman, Mr. Jonny Battlia, that helped me with my purchase of my 2017 Infiniti Q50. I’m definitely coming back the next time I’m shopping for my next Infiniti! More

Angle was great to work with the problem came during signing. Trade in value extremely insulting and unethical. There trade in value app is worthless. Offered 20% less than there app , carmax and carvan signing. Trade in value extremely insulting and unethical. There trade in value app is worthless. Offered 20% less than there app , carmax and carvana apps. It was 50% less than the exact same car they have on there website. They came up some but added an extra $900 for a sealant that they never mentioned or that I remember seein on the 1st offer.if my wife did not want the car so bad I would have walked out. They have lost a customer. All I asked was to be treated fairly I do not think they acted in good faith. Had to cancel my 5 year maintenance contract and a accessories part order. Can not give anymore money to a business that operates in this way. More