Beaverton INFINITI
Portland, OR
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444 Reviews of Beaverton INFINITI
Randall Blalock goes way beyond excellent service! I have required Randall's help multiple times in the past and I have been so pleased with his service. He is always so kind and remains calm, even whe I have required Randall's help multiple times in the past and I have been so pleased with his service. He is always so kind and remains calm, even when I'm in quite a fix and upset with my car. I would highly recommend his expertise and the service at Beaverton Infiniti. More
Best Car Buying Experience On Earth! I have purchased many cars in my life and it is usually a lengthy process I dread. From the moment I used the online chat service to ask about a vehic I have purchased many cars in my life and it is usually a lengthy process I dread. From the moment I used the online chat service to ask about a vehicle until the moment I drove off the lot in my new car, I have never felt more respected, appreciated, and valued. Every single person my daughters and I encountered at Beaverton Infiniti were above and beyond friendly and fun. My (9 & 11 year old) daughters walked away wanting to go back. Negotiations were so easy and reasonable. Even during a lengthy finance process we were fed and updated constantly. Once I purchased the car I received a very knowledgeable run down on how everything works. They even sent me home with wine! I will NEVER shop anywhere else for our family vehicles. Ask for Bill (you won't regret it!) More
Great experience Izzy is the standard to compare to for excellence. I completed many test drives at several dealers, and Izzy is the most knowledgeable respectful sale Izzy is the standard to compare to for excellence. I completed many test drives at several dealers, and Izzy is the most knowledgeable respectful salesman in encountered. You won't find any better! More
Travelled 200 miles to buy at this dealership John was very helpful in a low key way that made me comfortable. It was a pleasure to do business at this dealership.I will recommend him to my friend John was very helpful in a low key way that made me comfortable. It was a pleasure to do business at this dealership.I will recommend him to my friends in the area. More
Classy organization one word says it all professional! Contacted Bill in the afternoon to inquire about a vehicle. From the moment he answered the phone to the completion of the deal Bill was prompt, profe Contacted Bill in the afternoon to inquire about a vehicle. From the moment he answered the phone to the completion of the deal Bill was prompt, professional and courteous being a first time buyer he made me comfortable and confident in my purchase I did not feel pressured at any point in my buying process. After making my vehicle selection Don Holden did an incredible job making sure everything was even better than I anticipated! He was able to keep me with my personal credit union! Offer me a better rate and payment! and assist me in gathering proper documentation necessary to close the deal! We couldn't of asked for a more effortless and efficient experience and I will be recommending friends and family to buy bob! Thank you Bill and Don! More
Best car dealership! They gave me the best value of my trade-in, excellent service and excellent incentives. Ask for Izzy Garza or David Bordeux Go visit this dealership They gave me the best value of my trade-in, excellent service and excellent incentives. Ask for Izzy Garza or David Bordeux Go visit this dealership! More
Great vehicle purchase experience! If you're looking to treat yourself to a new car, start and end with Beaverton Infinity! Izzy was a pleasure to work with on both of our vehicle trans If you're looking to treat yourself to a new car, start and end with Beaverton Infinity! Izzy was a pleasure to work with on both of our vehicle transactions. They also gave me a very good trade in which saved time having to go private party. More
Effortless, stress-free.. AWESOME experience Bill's tranaparent and honest approach made working with him a true pleasure. This is the second vehicle I have leased from Beaverton Infiniti and the Bill's tranaparent and honest approach made working with him a true pleasure. This is the second vehicle I have leased from Beaverton Infiniti and they have always gone above and beyond to make my experience the very dedinition of luxury. Mladen provided his technical knowledge and his stress free sales approach; working with Mladen was a pleasure. As I told Bill after signing my second lease, I am not only an Infiniti driver for life, but I will not even consider another dealership! I would highly recommend going for a test drive if you are in the market for a new or used vehicle, you will observe first hand why Bill, Mladen and company have earned my life-long business! Be sure and ask for Mladen! More
Horrible expierence, very dissapointed with customer service I came from visiting this dealership for the first and only time and would like to express the great disappointment and dissatisfaction I just experie I came from visiting this dealership for the first and only time and would like to express the great disappointment and dissatisfaction I just experienced with the staff. Drew was unfortunately the first person who was "there" as my husband and I were trying to find the main office to seek assistance with the Porsche 911 Targa 4S that was listed online. I called the day before and spoke with the Infinity receptionist and told her I would like to speak with a sales representative about the car. She couldn't get a hold of Alex who apparently is the one in charge of the car. I gave her my name and number and told her that I would be there between 2-3pm to look at the car. I told her that he could call me if he needed to. I obviously did not receive a call so assumed he would be expecting me. Drew had a "are you lost" look on his face as I proceeded to tell him that I was here to see the Porsche 911 Targa. He said that it was currently being test driven and said we can wait if we want. We found our way to the Service department waiting room and patiently waited (not long). Next all we see is Drew dangling a key outside in front of the window (like we're some dogs trying to fetch) in which my husband got up and said "I think it's ready". We get up and walk outside to meet Drew. He immediately said "it's only a two seater, who's driving?". I told him I was and that there is back seats, perhaps not big enough. He stated that it didn't have back seats and I told him that the pictures online clearly show seats with seat-belts in the back. Drew seemed very annoyed at this point and said "Well let's go and see then". When we walked down the driveway passed a big truck that was parked in front of the Porsche, I noticed that it was not the Targa that I was inquiring about. He obviously did not listen at the beginning of our "un-welcoming". Drew went towards the car and I turned to my husband and said "There's no way I'm buying anything from this guy!" And started walking in the opposite direction into the main showroom. I proceeded to anyone else that could help. One of the finance guys came out of his office and asked if we needed help. I told him what I told Drew and also told him I was not going to work with Drew that he was very rude. He apologized and said that the Targa he thought was already sold. It took a few other guys to have a brief discussion on if it was sold or not. One of the guys said that they were only waiting for financial information and it was pretty much a done deal. They said sorry and I walked out furious. I took time off of work from Salem, drove to pick up my husband from work in downtown Portland and to the dealership to be treated like trash and disrespected for no reason. It would have been good customer service and appreciated if someone would have called me letting me know that the car was "basically" sold. I would have asked them to call me if things change. I also would have not wasted my time, gas, driving in traffic and the emotions of anger and disgust. I had already secured financing and was ready to buy. I feel that good customer service would be a high priority for this dealership based off the types of cars that are sold. To feel welcomed, acknowledged and respected to any and all customers. That was definitely not what I experienced, in fact the opposite. More
Painless Car Buying Experiance I can't say enough about how painless the car buying process was here. I did not know what I wanted and was only shopping around various dealerships. I can't say enough about how painless the car buying process was here. I did not know what I wanted and was only shopping around various dealerships. Drew listened to what I wanted out of my next car and showed me several options. He was patient and either answered or found answers for all of my questions. The entire process took over a week and I did not feel any pressure to make any hasty decisions. The staff that I interacted with were courteous, professional, and attentive to my needs. I would definitely recommend them to friends and family. More