Beaverton Car Company

UPDATE: it’s been one week since I bought the vehicle and it’s been in the shop for 5 days. Beaverton car Company has done almost nothing to accommodate the issue and make things better for selling me a “lem it’s been in the shop for 5 days. Beaverton car Company has done almost nothing to accommodate the issue and make things better for selling me a “lemon” of a truck. One more week projected before repairs will be finished. Abdou, the owner, does not seem to care about his customers in any way. I’ve decided to speak with a lawyer and see what my options are here. I will update again soon. Just bought a 2014 Chevy Silverado 3 days ago. I drove the rig home and then to work. I noticed a shutter that I thought was coming from driving over the yellow line, however it was not. The shudder was very constant and I noticed my RPMs ramping up really high when shifting between gears. I called and got the usual “no way I drove that truck and it drove fine”. I was told to bring the truck in and that they would give me a loaner until they figured out what the issue was and I agreed. After careful consideration I decided to take the truck to a local Chevy dealership in Albany and paid the diagnostics fee out of pocket to have the transmission diagnosed by a service center that wasn’t involved in the sale of the vehicle. I was called a couple hours later and was notified that the transmission is shot. I was told that The transmission fluid was so burnt that it had probably hadn’t been serviced since the sale of the vehicle (opinion). The truck will now be in the shop for the next two weeks for repair. While I understand that the truck is used, I don’t understand how it can be sold without the dealership checking the quality of the fluids. Luckily I purchased the 38k mike warranty! Being in the middle of Portland and with the traffic, I wasn’t comfortable driving the truck around room much so I took it around the block once and that was about it. I wish now that I would have. Aside from the mechanical issue, I was given an extremely used key fob that barely works. Jeremy told me he would get ahold of a new one for me at “wholesale” price. Never did. I think i deserve a new programmed key fob on them after all this! More

I purchased a 2007 Ford F-150 from this place on May 21 2020, according to the salesman, Jeremy Zaske, the car didn’t have any problems and I didn’t have to worry about checking the car. I believed him, bu 2020, according to the salesman, Jeremy Zaske, the car didn’t have any problems and I didn’t have to worry about checking the car. I believed him, but I wanted to double check. Due to COVID I was only able to do a car check with a Ford authorized location on May 28, where they told me there were 2 leaks in both the transmission and power steering, and a mirror adjustment problem. Due to these issues I had to schedule a follow-up car diagnosis in order to find where the leaks were coming from. That happened on June 2, the cost to fix these issues would be $755.49. The next day I called Beaverton Used Car and Jeremy was not working. The person I spoke on the phone with didn’t seem to want to help. So I called on June 4th, when I spoke with Jeremy he told me he would speak with his manager and call me in the next hour about refunding me for those issues to be fixed. Jeremy didn’t call on the same day but called the next morning, June 5th, and told me that they would not refund me, but they could fix the problems there if I wanted. He continued to disparage Ford for the prices they were charging, he also told me he would check the cost with his mechanic and give me a call back, which did not make any sense since I was under the impression that they would cover the repairs, and said he would call back. He never called back, I have called on June 8th to follow up, but he was busy and again did not return my message. At this point it is very clear that they are avoiding me and not wanting to fix the issue. When I purchased the car we had a verbal agreement that I would check on the car and they would address any problems I found, and on top of that they also advertised and told me about their warranty that is good for 3,000 miles, but I didn’t receive any paperwork for this guarantee. Both leaks could potentially damage the car engine and gears which would result in a very expensive trip to the mechanic, but Beaverton Used Cars, at best, missed those problems, and, when speaking with Jeremy, he said that you are supposed to expect this type of issue with a used car. At this point I will pay for it myself and not deal with them anymore. Beware before buying here that they will not honor the warranty they offer or any type of problems you may find in the car, their mechanic apparently does a very basic check of the cars so I would advise that you do a pre-purchase inspection and not believe what they tell you. As a small business owner who also deals with sales and is often making things right with customers, I would absolute not advise you deal with this business, their prices may be lower but it comes with the potential for costly mechanic visits. More

Superb experience! Amazing customer service at Beaverton Car Company! I bought a car here a little over 3 months ago and it was the easiest experience I have ever been t Amazing customer service at Beaverton Car Company! I bought a car here a little over 3 months ago and it was the easiest experience I have ever been through. They listened to what I was looking for what price I was willing to pay and made it happen. I was literally in and out, I highly recommend this dealership! More

Superb experience! The Best car dealership I have been to! Beaverton Car Company has really blown me away by the way they provided great customer service in order for me The Best car dealership I have been to! Beaverton Car Company has really blown me away by the way they provided great customer service in order for me to come home with my new car. They really listened to what I wanted, and cared for my budget. They did not try to up sell me, they worked with how much I was willing to spend and made it happen. The Easiest car buying experience! More

Magnificent! I have worked with Beaverton Car Company a few times over the years, and I will continue to return time and time again. Most recently they helped me f I have worked with Beaverton Car Company a few times over the years, and I will continue to return time and time again. Most recently they helped me find a perfect first car for my oldest son and let us test drive several cars before we made our decision. They even let us take a car over the weekend to make our final choice. I love having a local company I can put my trust in, and they have come through with each purchase I have made to date. Thanks guys! More

Superb! It can be scary to buy a used car, but Beaverton Car Company gave me all the attention and reassurance I needed. They listened to all of my concerns a It can be scary to buy a used car, but Beaverton Car Company gave me all the attention and reassurance I needed. They listened to all of my concerns and I ended up with the perfect car with low mileage and great safety features for my daily commute. More

Purchased a used truck, horrible customer service! Truck is nice, payed cash, they didn’t work with us on price much at all! Very unprofessional!! is nice, payed cash, they didn’t work with us on price much at all! Very unprofessional!! More

Professional! Happy to have made my son's first car buying experience at Beaverton car company. The dealers at the dealership never try to rush you in to making a q Happy to have made my son's first car buying experience at Beaverton car company. The dealers at the dealership never try to rush you in to making a quick decision. They took my budget into consideration and found a great deal on multiple Toyota Prius's. Great place. More

Best dealers! This dealership truly cares about their customers. Not only do they make purchasing a vehicle from them a great experience, but I recently learned tha This dealership truly cares about their customers. Not only do they make purchasing a vehicle from them a great experience, but I recently learned that they are willing to help customers out beyond the initial sale. I had warranty work that needed to be done on my vehicle and the dealer told me it would not be covered. I contacted Beaverton Car Company, and they helped me get the information and support I needed to get the work done under warranty. They have 100% earned my trust and respect through this process. I highly recommend them if you’re looking for service backed with integrity. More

They're great help when you want to buy, but no help after. They worked me on the loan so they came out ahead wasn't until after that I realized. My fault, I guess, but keep your witts a out you if you after. They worked me on the loan so they came out ahead wasn't until after that I realized. My fault, I guess, but keep your witts a out you if you go. Made me get a smog check when they should have. The oil was old and bad, had to pay 85 for oil change right away. Dont go there and get f****d More