Beaver Toyota of Cumming

Overall ok experience with the dealer, good experience w Lui I went in to purchase a used Rav4 with a trade in, but ended up going elsewhere. The dealership is nice and with a lot of perks (maybe too much co I went in to purchase a used Rav4 with a trade in, but ended up going elsewhere. The dealership is nice and with a lot of perks (maybe too much concentration on that) but Lui is what made the experience a good one. He listened and helped as much as he could. He tried hard to work with me and get me set with the right car and trade in amount, but in the end I just couldn't rationalize a very high dealer fee. (compared to average rates for GA) Also there is a Beaver Benefit mandatory add on that made for more than $1000 more to the price. Even if I did live close enough to put it to much use, I'd rather get in a better doable price range than have any of those "perks." I bought elsewhere at a different type of dealer, but he was good enough to remember a review for him! Lui's manager was great too, but I cant recall his name. I do remember he was from Florida. More

Cathy Grimes took care of our vehicle and kept us informed through the entire process. She is the ultimate professional and I highly recommend her. informed through the entire process. She is the ultimate professional and I highly recommend her. More

No Deal! This dealership is the perfect example of why car dealers have bad reputations. Based on the reviews I read prior to visiting, I thought I would be This dealership is the perfect example of why car dealers have bad reputations. Based on the reviews I read prior to visiting, I thought I would be dealing with a reputable dealership. This was not the case. The Sales Manager was actually belittling. Making smart remarks to my comments about the differences I could see in the valuations. Also, he used the same old trick I’ve seen on every car deal...”I’m not supposed to show you this, but....” People, do your dang homework before you go shopping. **UPDATE** Salesman called first thing the next morning ready to deal. Ridiculous to go through this drama. More

As always the complete service experience is superior to any other dealership that I have encountered in prior years. My Greeter and Service Rep were cheerful, knowledgeable and responsive. any other dealership that I have encountered in prior years. My Greeter and Service Rep were cheerful, knowledgeable and responsive. More

This was the first time in my car buying life that I actually enjoyed the experience. I plan on recommending them to everyone I know that needs a vehicle. actually enjoyed the experience. I plan on recommending them to everyone I know that needs a vehicle. More

Sat, the customer representative is always willing to help. She is efficient and makes the experience painless. Her wealth of knowledge in the Toyota product only increases my confidence that I’m at t help. She is efficient and makes the experience painless. Her wealth of knowledge in the Toyota product only increases my confidence that I’m at the right place! More

Bruce was an excellent! He took care of all my needs of getting my vehicle . He didn’t make it hard. He explained everything to me and didn’t tell me things that weren’t true . He was straight forward . Di getting my vehicle . He didn’t make it hard. He explained everything to me and didn’t tell me things that weren’t true . He was straight forward . Didn’t promise things that weren’t true just to get a sale . More

This is a great dealership . I purchased my 2019 Sienna XLE there in September 3018 , bypassing 5 dealerships from my house in Marietta all the way to Cummings . Anyway ,Mr . Chris Cavalan was very profess XLE there in September 3018 , bypassing 5 dealerships from my house in Marietta all the way to Cummings . Anyway ,Mr . Chris Cavalan was very professional .He went above and beyond to personally assist me .. Chris is a gem to your dealership . More

Failed to do requested service, failed to reset maintenence reminder, recommended additional services recently completed and not needed. Recommending to others not to use Beaver maintenence reminder, recommended additional services recently completed and not needed. Recommending to others not to use Beaver More

The service department was excellent. Will always return. I always receive discounts coupons that keep me coming back. The coffee service is a bit out off wack. Needs to be worked on I always receive discounts coupons that keep me coming back. The coffee service is a bit out off wack. Needs to be worked on More