Beaver Toyota St. Augustine - Service Center

Service review It was easy to make appointment. Check-in was efficient. seemed to take a little longer than I expected to complete the service. Pleased that sandw It was easy to make appointment. Check-in was efficient. seemed to take a little longer than I expected to complete the service. Pleased that sandwiches were available while I waited over the lunch hour. More

Excellent experience during service appointment I brought my new car into the service department for its first check, where some minor scratches were noticed (from a hit by construction debris durin I brought my new car into the service department for its first check, where some minor scratches were noticed (from a hit by construction debris during a recent road trip). The used car director Mr Manfredi, overheard my conversation and offered to take a look at it. He went immediately back to service and ended up having his crew buff the scratches away. I was amazed that he immediately and generously helped me out without even being asked. Francisco Manfredi is another great, responsive and friendly employee of Beaver Toyota of Saint Augustine! These folks continually strive to exceed expectations. I heartily recommend this dealership. More

quick, courtious We went this dealership after sopping at other from Daytona to st Augustine.. No pressure sales. We were treated hood. And all our questioned were ans We went this dealership after sopping at other from Daytona to st Augustine.. No pressure sales. We were treated hood. And all our questioned were answered without skirting any issues. We bught from Beaver and we're glad we did. More

Hands down, the number 1 best They cared about making sure that my car was safe to drive and to my satisfaction. They also washed my car for me and did a great job. I asked them so They cared about making sure that my car was safe to drive and to my satisfaction. They also washed my car for me and did a great job. I asked them so many questions and didn't hesitate to answer where I would understand. None of that car talk that can be confusing. I will never go anywhere else again. I feel like they do the jobs right and they don't charge some outrageous amout. I felt like I was important to them. More

Horrible Experience!! If I could give zero stars I would. Hands down the worst experience I've ever had. My husband and I brought our car to address recalls that had been p If I could give zero stars I would. Hands down the worst experience I've ever had. My husband and I brought our car to address recalls that had been placed on our vehicle. When we came to pick up the car, our car had damage that was not there prior to us dropping off the car. The repair center was getting ready to close and we were told the manager was not available. They documented the damage and told us we would hear from the manager start of business the next day. After FOUR MONTHS of unreturned calls, we hear back that they will not take responsibility for damage that is four months old. We are now out for the damage because they refused to return our calls!! Absolutely disgusted by their attitude and lack of respect for their customers!! We will never own another Toyota if this is how they conduct business!!! More

Damage from running over a curb Received prompt and courteous attention from Gary Casey. He provided a loaner and oversaw the work and insurance company appraisal. Very satisfied wit Received prompt and courteous attention from Gary Casey. He provided a loaner and oversaw the work and insurance company appraisal. Very satisfied with the work. More

Faron is Wow man Came in for service. Faron sold me on a new Scion IA. Great customer service. I'm very pleased. I was not looking to purchase a new car, but he defini Came in for service. Faron sold me on a new Scion IA. Great customer service. I'm very pleased. I was not looking to purchase a new car, but he definitely wowed me! More

Trustworthy service I live in Palm Coast and I am thankful I went to the nearby Beaver Toyota dealership to take care of a problem with my car. The service personnel are I live in Palm Coast and I am thankful I went to the nearby Beaver Toyota dealership to take care of a problem with my car. The service personnel are knowledgeable, answered my questions and provided explanations. Other employees are friendly inside where I was very comfortable during the reasonable wait while service was professionally and quickly done. More

Awesome service from Steven Miller at Beaver Toyota. Steven Miller did a terrific job, AGAIN, taking care of my service needs today, 2/5/16. I am 72 years old and I have owned cars for over 50 years. In Steven Miller did a terrific job, AGAIN, taking care of my service needs today, 2/5/16. I am 72 years old and I have owned cars for over 50 years. In all my years as a car owner (including a 1965 Rambler American 440 convertible, a 1975 Ford Granada Ghia, a 1985 Oldsmobile Cutlass Sierra, a 1995 Mercury Grand Marquis, a Ford mini van (the only used car I ever purchased - due to an emergency), and a 2010 Toyota Prius), I feel fortunate to have received generally very good service from various dealerships. STEVEN MILLER of Beaver Toyota in St Augustine HAS PROVIDED ME WITH THE ABSOLUTE BEST SERVICE EXPERIENCES IN MY 51 YEARS AS A CAR OWNER. I find Steven to be caring, informative, helpful, dedicated, efficient and professional. In addition to doing a superb job on my regular service appointments, here is an example of how Steven excels. Last year, Steven came to my rescue, over the phone, while I was out of state. In October 2015, while I was away from Florida in North Carolina and really in need of help, I called Steven on the phone and asked for his help/advice to get my car operating in an emergency. That morning was a very difficult and stressful moment for me and my wife. It was early morning, Steven was very busy with his local Florida customers and yet, he kept alternately helping me on the phone and his local customers in person. He kept our phone line open and kept returning to it as he could until he was sure that my problem was solved. He went above and beyond that day, and really saved the day for my wife and me. As a Toyota owner, I really appreciate Steven Miller who, in my opinion, is a great ambassador for Beaver Toyota. J.P. Deschenes More

pleasent, the service, is great ,and a very pleasant atmosphere...love the coffee and popcorn !!..staff is very helpful, and caring..dealership, is also v the service, is great ,and a very pleasant atmosphere...love the coffee and popcorn !!..staff is very helpful, and caring..dealership, is also very cleaned.. More