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Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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569 Reviews of Beaver Toyota St. Augustine - Service Center
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June 13, 2015
Incredible, efficient, super friendly service! I had a bad experience at another Toyota dealership but Beaver Toyota had restored my faith in efficient, customer focused, off the charts friendly, w I had a bad experience at another Toyota dealership but Beaver Toyota had restored my faith in efficient, customer focused, off the charts friendly, way above expectations service. Wow, these people are amazing. From the friendly getting on arrival, very accurate time estimate, beautiful customer lounge with complimentary sandwiches, donuts, coffee, and they were grilling complimentary hot dogs with chips and sodas out front. They have a little putting green out front, wifi, comfy chairs, dog treats and water for my pup. Got me out to the minute of my estimate. And every single employee I encountered was amazingly friendly. They even hand washed my car with Kayak on the roof! I can't gush enough about the place. My next Toyota will be purchased there and all my service for my 2014 rav4 will be done there. LOVE this place!!!! More
by Wendy Kissinger
January 16, 2015
Great rental I rented a car from this dealership and the whole experience was excellent. This was my first experience with the dealership and their staff in the re I rented a car from this dealership and the whole experience was excellent. This was my first experience with the dealership and their staff in the rental department was very friendly and experienced. Their willingness to fulfill my needs was truly refreshing and they treated me as if I was a regular customer. If they are that good in renting me a car, I can imagine that their sales department and service department must be exactly the same. They left me with a very good feeling about their dealership, not an easy thing in today's customer experiences. More
by lu
Employees Worked With
Tammy Hopper
October 17, 2014
A great experience! Michelle was most helpful to us. She was friendly and professional to us at all times, not only over the telephone but also in person. She should go f Michelle was most helpful to us. She was friendly and professional to us at all times, not only over the telephone but also in person. She should go far in the Beaver dealership. More
by Ian D. Wollen
September 26, 2014
Excellent Service I Would recommend this service center to my friends and relatives for honesty:I dropped my 2007 Corolla without movement and received back running ca I Would recommend this service center to my friends and relatives for honesty:I dropped my 2007 Corolla without movement and received back running car with no charge. More
by Olga Lagunchik
Employees Worked With
Adam
August 24, 2014
2006 Avalon dash defective It is unfortunate that Toyota Motor will not take ownership of an apparent factory defect on the 2006 Avalon dash. If you go to google and enter 2006 It is unfortunate that Toyota Motor will not take ownership of an apparent factory defect on the 2006 Avalon dash. If you go to google and enter 2006 Avalon dash defects, you will find many owners who have a dash that is cracking and Toyota will not take any responsibility. They will not even cover it if you purchased the extended warranty. As a result, Beaver locally will not get any future business from us. This defect is also happening to the 2007 and 2008 Avalon Dashes. It also is happening with the dashes in the Sienna's. What is wrong with this picture??? More
by JMGOLDEN
Employees Worked With
Paul
April 03, 2014
We went for service of 2009 Preius but ended up buying 2014 Preius. Our experience was very courteous and friendly. We will definitly use this facility for our maitenance requirements and future car buys 2014 Preius. Our experience was very courteous and friendly. We will definitly use this facility for our maitenance requirements and future car buys. We will also recommend to other friends for any of their car maintenance and purchases. More
by podduturumreddy
Employees Worked With
Doug Miller
February 12, 2014
Joe Ammirati is the best service person I have ever worked with. Despite the fact that my mother and I do not have Toyotas, Joe has always been willing to service our cars and he always assigns them t worked with. Despite the fact that my mother and I do not have Toyotas, Joe has always been willing to service our cars and he always assigns them to Gabe who does an incredible job diagnosing and fixing everything. Joe's customer service is unparalleled. He goes far above and beyond for his customers to ensure that they are properly taken care of. In my latest car problem, Joe told me that he did not have the diagnostic equipment to be certain what the problem was regarding the check engine light and advised me to take it to Subaru instead. As it turns out, his diagnosis was spot on, but because he wasn't 100% sure, he didn't want to do the work and then have the problem recur a week later. He does what is best for the customer. This is how he has earned my family's loyalty. Thank you, Beaver Toyota, for having such great employees as Gabe and Joe Ammirati. You will always have my business for all my car's service and maintenance needs. More
by bgeesfan
Employees Worked With
Gabe who works in service department
October 11, 2013
I bought my car from Daytona Toyota and have not been happy with them. I decided I was going to try the St Augustine Toyota and was blown away with the great service and how clean the place was. I will b happy with them. I decided I was going to try the St Augustine Toyota and was blown away with the great service and how clean the place was. I will be back and I will tell people how great they are. Thank You! More
by rdr77
August 25, 2013
We've been having our Solara convertible serviced at the dealership for the past two years after using several dealers in Jacksonville previously and we're extremely pleased not only with the quality of the dealership for the past two years after using several dealers in Jacksonville previously and we're extremely pleased not only with the quality of work, but of the facility in general. Frank Harrington is wonderful to work with and always makes us feel like family, and recommend him highly to anyone looking to have their vehicle serviced in the St. Augustine area! Stephen and Karen More
by RocketST
August 14, 2013
Despite my car still being serviced, I have had an excellent experience here at Toyota Beaver. The service staff has been supportive, compassionate, and attentive in all my vehicle service regards. Th excellent experience here at Toyota Beaver. The service staff has been supportive, compassionate, and attentive in all my vehicle service regards. The professionalism and friendliness is out of this world! Thus far, the service team appears to be thorough and explanatory in all that they do. Mr. REGGIE WINKLES, specifically, has been of a tremendous assistance in the problems that I've encountered with my vehicle. I am acutely pleased with his customer service and his descriptive knowledge in helping me to understand the complications we've encountered on the repairs of my box car. I would strongly recommend his customer service to anyone that enters the Toyota Beaver Service Department. Mr. GARY GONZALES has been the mechanical tech on my vehicle for the past two weeks, and although we are still running into unsolved problems, he is obviously a very skilled and experienced mechanic. He has been of a great assistance ... going out of his way to thoroughly explain to me how the repairs are advancing, and sharing his knowledgeable suggestions on how to further proceed. Mr. RODNEY GONZALES, has been nothing but kind and caring. Almost every time I arrive to check on my vehicle, he makes sure that I am content in the progress of the work being carried out. It is in my opinion that he is an absolutely exquisite Service Manager! Ms. HAYLIE AGOSTO, was also a pleasure to work with. I had the honor to be her customer in the rental car department. She was abrupt and efficient in getting me a rental car. My overall experience is wonderful here at Toyota Beaver. So long as I am a Florida resident, my car and I will be coming here for service! More
by KitchO9814
Employees Worked With
