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Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
595 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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595 Reviews of Beaver Toyota St. Augustine - Service Center
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March 12, 2018
Routine Maintenance Outstanding maintenance service with Beaver Toyota of St Augustine... from the convenience of scheduling an appointment to the timeliness of projected Outstanding maintenance service with Beaver Toyota of St Augustine... from the convenience of scheduling an appointment to the timeliness of projected completion of the appointment, everything was stellar! Travis White, my Service Rep, is just outstanding... friendly, knowledgeable, respectful, and professional, Highly recommend Beaver Toyota! ?????????? More
by sedonahiker86
Employees Worked With
Tammy - appt scheduling, Travis White
March 06, 2018
Wow...indeed. My Beaver 2015 Prius sunroof exploded. On a perfectly clear day driving down the interstate my Prius (54,000 miles) exploded upward, blowing a hole in the sunroof, shattering the glass fro On a perfectly clear day driving down the interstate my Prius (54,000 miles) exploded upward, blowing a hole in the sunroof, shattering the glass from one side of the car to the other and showering me with shards. Nothing hit the car. According to Google reports AND the service staff at Beaver, this is not the first time this has happened with Toyota sunroofs. But replacement of the sunroof is neither covered under my Toyota warranty or my very expensive purchased extended warranty. The sunroof is not an item up for recall. So too bad for me. Clearly this is a failure of the Toyota product, and neither Toyota or its affiliates are willing to take any responsibility. Bottom line: any Toyota vehicle with a sunroof is unsafe to drive at any time, and Beaver Toyota could care less as long as their money ($860) in this case) is in hand. And no guarantees a NEW sunroof would not randomly explode either. Very sad; this Prius is my 9th and last Toyota, as I can no longer trust either the brand or the dealer. More
by Aec
Employees Worked With
Travis White
February 21, 2018
2 cars with different issues The engine light on our Rav 4 was lit up. We took it to the local Firestone who completely misdiagnosed the problem. We came to Toyota and Doug Mill The engine light on our Rav 4 was lit up. We took it to the local Firestone who completely misdiagnosed the problem. We came to Toyota and Doug Miller took the car in and had the problem fixed. He also told us about two recalls and had it corrected. we saved about 500.00 coming to Toyota!! Doug Miller is very professional, knowledgeable and polite. Overnight our car stopped starting. We could not understand. Called AAA. He could not tell the reason Had the car towed to Beaver. Thomas Fallon immediately diagnosed and asked us to leave the car for an hour and a half and pick up the car. Within the time frame, our car was ready to be picked up. Thomas Fallon was quick and knowledgeable More
by maggi
Employees Worked With
Doug Miller Jr., Thomas Fallon
February 14, 2018
service ed e5 star dealership. staff was very friendly.Chad did a good job Waiting room is comfortable and clean.If you planing to have your car serviced ed e5 star dealership. staff was very friendly.Chad did a good job Waiting room is comfortable and clean.If you planing to have your car serviced beaver is the one' More
by Garyb
Employees Worked With
February 12, 2018
Great service department! We brought our vehicle in for a routine appointment and we were very impressed with not only the service, but also the hospitality of the staff as we We brought our vehicle in for a routine appointment and we were very impressed with not only the service, but also the hospitality of the staff as we waited for our vehicle to be done. More
by Paul Stenger
Employees Worked With
Thomas Fallon
February 12, 2018
Outstanding Service Rep True professional, Kept me inforned of the progress with my Tacoma made excellent recommendations for future service needs , treated me as a friend no True professional, Kept me inforned of the progress with my Tacoma made excellent recommendations for future service needs , treated me as a friend not a customer. More
by The 3rd A
Employees Worked With
February 01, 2018
Great service . Kelly Williams is always great to work with. He is very courteous and efficient . I would highly recommend Kelly and Beever Toyota. Thanks again. . Kelly Williams is always great to work with. He is very courteous and efficient . I would highly recommend Kelly and Beever Toyota. Thanks again. More
by Faithie1029
Employees Worked With
January 29, 2018
Excellent quality service and work on my car. They always give top-notch service no matter which department I happen to be working with. Chad is great. Tammy is great. Nancy is great. I could go They always give top-notch service no matter which department I happen to be working with. Chad is great. Tammy is great. Nancy is great. I could go on and on. More
by Bobbi
Employees Worked With
Other Employees :
Tammy Hopper, Travis White
January 04, 2018
Excellent service The service was excellent. He was friendly, knowlegable, and understanable. I will recommant him to firens and family. I have many service from this d The service was excellent. He was friendly, knowlegable, and understanable. I will recommant him to firens and family. I have many service from this dealer before More
by vthiounn
Employees Worked With
Hector Centeno
December 29, 2017
Service Good service dept that started on this visit with Doug, the service writer. Got all done that was needed. Comfortable inside while waiting. Very nice Good service dept that started on this visit with Doug, the service writer. Got all done that was needed. Comfortable inside while waiting. Very nice greeter. More
by Yarbrough's
