Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
563 Reviews of Beaver Toyota St. Augustine - Service Center
Sort by
November 19, 2017
Car problem Laura Leclerc gave me great service in the Service Center. She went out of her way to help me. she was very understanding and very courteous and Laura Leclerc gave me great service in the Service Center. She went out of her way to help me. she was very understanding and very courteous and listened to what I had to say. If ever I'm in St. Augustine and have car trouble/problem I will have Miss Laura take care of me. Thank you very much Miss Laura and good luck....Ms Gsrdnerr More
by MammaMia
Employees Worked With
Laura Leclerc
October 05, 2017
Poor service and no answer regarding complaint I recently went in for a routine checkup. I have extended coverage to 85,000 miles. The man in the intake area could not find my extended contract. I recently went in for a routine checkup. I have extended coverage to 85,000 miles. The man in the intake area could not find my extended contract. I did not have the book, but in over 8 visits for routine service, I've not needed the book. He would not, or could not find the contract, although again others over the last 75,000 miles found it. When I complained and in frustration said perhaps I should buy a Chevy he offhandedly said perhaps I should. I wrote them directly three times and was never had a response or an offer to come in and sort this out. They charged me one of my three free oil changes for the visit. More
by none
Employees Worked With
Hector Centeno
October 05, 2017
van had recall for airbags I brought my van in at 9:30 and was hoping it would not take any longer than 1:30. I had grandkids I needed to pick up from school...Justin Shockley I brought my van in at 9:30 and was hoping it would not take any longer than 1:30. I had grandkids I needed to pick up from school...Justin Shockley told me he would do his best to rush it through so I wouldn't have a problem. Needless to say, I got my van back in plenty of time! That meant a lot to me. He was very friendly and courteous. More
by Dawn
Employees Worked With
Justin Shockley
October 03, 2017
Oil change, fluied level Took in for routine service check and oil change! Justin Shockley, was right there to take care of me. The time I was there was minimal and when I b Took in for routine service check and oil change! Justin Shockley, was right there to take care of me. The time I was there was minimal and when I bought truck I was concerned that there wasn't the MPG not showing up on the dash and was told that was only on the Limited models, but upon leaving I noticed that it was now showing up! This was a pleasant surprise to say the least. Everyone is always friendly at Beaver Toyota, plus I got a car wash too! I just can't say enough about how well you are treated here! More
by toyota girl
Employees Worked With
Justin Shockley
September 27, 2017
Checkup of 2013 Toyota Beaver Toyota did a great job. Oil change, new oil filter, rotated wheels, etc. Fast, efficient and pleasant. Would not go elsewhere. Justin was Beaver Toyota did a great job. Oil change, new oil filter, rotated wheels, etc. Fast, efficient and pleasant. Would not go elsewhere. Justin was very informative and friendly. More
by Kim O.
Employees Worked With
Justin Shockley
August 05, 2017
Donald's my dad He is so awesome he's the best dad anyone can ask for and thanks to u guys he provides us with wat we need and also thanks to his work we all luv him He is so awesome he's the best dad anyone can ask for and thanks to u guys he provides us with wat we need and also thanks to his work we all luv him I mean all of us More
by Nicole L Cameron
July 30, 2017
Excellent from start to finish. Thanks Travis Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the Travis took the time to call me before any work was done and walk me through the whole process I appreciated that. My car was working great after the extensive repair and the price was very fair for all the work that was performed Thanks Travis More
by rosado0325
Employees Worked With
Travis White
July 20, 2017
Great, dependable as always for the past 3 years since I mov Easy to make an appointment, courteous helpful employees. Consistently good work. Prompt. The service personnel take the time to explain what is ne Easy to make an appointment, courteous helpful employees. Consistently good work. Prompt. The service personnel take the time to explain what is needed. Steven helped me with tires over a year ago and they are good and we're competitively priced. More
by lardog
July 08, 2017
Service was completed efficiently & on time. We came for a 20 ,000 mile maintanence. As Justin about having the vehicle detailed. He explained our choices, gave us an estimated time. This was all We came for a 20 ,000 mile maintanence. As Justin about having the vehicle detailed. He explained our choices, gave us an estimated time. This was all completed in less time & we were most pleased. Tammy checked with us all along. More
by Teacher, rj80
Employees Worked With
Tammy Hopper, Justin Shockley
June 30, 2017
Service oil change Came here from Putnam county (Interlachen) to have our oil change done because we were treated so well when we purchased our truck. It was truly a (WO Came here from Putnam county (Interlachen) to have our oil change done because we were treated so well when we purchased our truck. It was truly a (WOW) experience. Keep up the awesome work. We are extremely happy with our purchase and will return in the future. More
by Troynoda
