Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Beaver Toyota St. Augustine - Service Center
St. Augustine, FL
569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
569 Reviews of Beaver Toyota St. Augustine - Service Center
Sort by
March 26, 2018
Good experience Service was prompt and Hector did a great job. He went above and beyond! Everyone here is friendly and made our experience as painless as possible Service was prompt and Hector did a great job. He went above and beyond! Everyone here is friendly and made our experience as painless as possible More
by Jtalacki
Employees Worked With
Hector Centeno
March 22, 2018
Service with Ryan was perfect I took my car in for airbag recall and ended up adding oil change and got new battery. I felt like Ryan was very honest, trustworthy, and knowledgeabl I took my car in for airbag recall and ended up adding oil change and got new battery. I felt like Ryan was very honest, trustworthy, and knowledgeable. I like going back to Beaver Toyota, most of the people there are always so friendly and not too over the top pushy about selling something. Free shuttle is an awesome option for those long waiting times. More
by SunnyDay
Employees Worked With
Ryan in Service department
March 21, 2018
Service appointment I had my first service appointment with Beaver Toyota. They were top-notch! Very courteous, professional and they went above and beyond to really WO I had my first service appointment with Beaver Toyota. They were top-notch! Very courteous, professional and they went above and beyond to really WOW me! More
by Rsloan75
March 19, 2018
Quality service from check-in to checkout. We needed service on the 2016 Camry XL but wasn't sure if we could get in on Saturday. Beaver Toyota' Travis White was superb in his handling of what We needed service on the 2016 Camry XL but wasn't sure if we could get in on Saturday. Beaver Toyota' Travis White was superb in his handling of what we needed. The inspection Beaver does revealed some other issues. He called to explain them to us and we agreed. The Camry runs like it is brand new. The customer lounge had sandwiches, fresh coffee and cold water, green jelly beans, WIFI and a comfortable low table, too. Did I mention it was St. Patrick's Day? Thanks to Travis White and everyone at Beaver Toyota. More
by GatorGal
Employees Worked With
Travis White
March 12, 2018
Routine Maintenance Outstanding maintenance service with Beaver Toyota of St Augustine... from the convenience of scheduling an appointment to the timeliness of projected Outstanding maintenance service with Beaver Toyota of St Augustine... from the convenience of scheduling an appointment to the timeliness of projected completion of the appointment, everything was stellar! Travis White, my Service Rep, is just outstanding... friendly, knowledgeable, respectful, and professional, Highly recommend Beaver Toyota! ?????????? More
by sedonahiker86
Employees Worked With
Tammy - appt scheduling, Travis White
March 06, 2018
Wow...indeed. My Beaver 2015 Prius sunroof exploded. On a perfectly clear day driving down the interstate my Prius (54,000 miles) exploded upward, blowing a hole in the sunroof, shattering the glass fro On a perfectly clear day driving down the interstate my Prius (54,000 miles) exploded upward, blowing a hole in the sunroof, shattering the glass from one side of the car to the other and showering me with shards. Nothing hit the car. According to Google reports AND the service staff at Beaver, this is not the first time this has happened with Toyota sunroofs. But replacement of the sunroof is neither covered under my Toyota warranty or my very expensive purchased extended warranty. The sunroof is not an item up for recall. So too bad for me. Clearly this is a failure of the Toyota product, and neither Toyota or its affiliates are willing to take any responsibility. Bottom line: any Toyota vehicle with a sunroof is unsafe to drive at any time, and Beaver Toyota could care less as long as their money ($860) in this case) is in hand. And no guarantees a NEW sunroof would not randomly explode either. Very sad; this Prius is my 9th and last Toyota, as I can no longer trust either the brand or the dealer. More
by Aec
Employees Worked With
Travis White
February 21, 2018
2 cars with different issues The engine light on our Rav 4 was lit up. We took it to the local Firestone who completely misdiagnosed the problem. We came to Toyota and Doug Mill The engine light on our Rav 4 was lit up. We took it to the local Firestone who completely misdiagnosed the problem. We came to Toyota and Doug Miller took the car in and had the problem fixed. He also told us about two recalls and had it corrected. we saved about 500.00 coming to Toyota!! Doug Miller is very professional, knowledgeable and polite. Overnight our car stopped starting. We could not understand. Called AAA. He could not tell the reason Had the car towed to Beaver. Thomas Fallon immediately diagnosed and asked us to leave the car for an hour and a half and pick up the car. Within the time frame, our car was ready to be picked up. Thomas Fallon was quick and knowledgeable More
by maggi
Employees Worked With
Doug Miller Jr., Thomas Fallon
February 14, 2018
service ed e5 star dealership. staff was very friendly.Chad did a good job Waiting room is comfortable and clean.If you planing to have your car serviced ed e5 star dealership. staff was very friendly.Chad did a good job Waiting room is comfortable and clean.If you planing to have your car serviced beaver is the one' More
by Garyb
Employees Worked With
February 12, 2018
Outstanding Service Rep True professional, Kept me inforned of the progress with my Tacoma made excellent recommendations for future service needs , treated me as a friend no True professional, Kept me inforned of the progress with my Tacoma made excellent recommendations for future service needs , treated me as a friend not a customer. More
by The 3rd A
Employees Worked With
February 12, 2018
Great service department! We brought our vehicle in for a routine appointment and we were very impressed with not only the service, but also the hospitality of the staff as we We brought our vehicle in for a routine appointment and we were very impressed with not only the service, but also the hospitality of the staff as we waited for our vehicle to be done. More
by Paul Stenger
Employees Worked With
Thomas Fallon
