Beaver Toyota St. Augustine - Service Center

Superior rating This dealership is exceptional. The staff are courteous, knowledgeable & efficient. My visit was at Christmas and I was able to get an appointment imm This dealership is exceptional. The staff are courteous, knowledgeable & efficient. My visit was at Christmas and I was able to get an appointment immediately. I was treated very well. More

happy this experience was a great 1. The waiting time was very impressive this time. The customer service was on point. asked if i needed anything. this experience was a great 1. The waiting time was very impressive this time. The customer service was on point. asked if i needed anything. More

Honest Had my car serviced. The advisor was nice and prompt, but the mechanic was really exceptional. Had the advisor call about something that could have be Had my car serviced. The advisor was nice and prompt, but the mechanic was really exceptional. Had the advisor call about something that could have been dangerous that I never would have noticed. He also took the time to show me when I picked my car up. I appreciated the transparency. More

Bad Repairs I just had my truck repaired here and I must say it was the worst experience I have ever had. I have been here several time and never treated this bad I just had my truck repaired here and I must say it was the worst experience I have ever had. I have been here several time and never treated this bad. Not only was the problem not fixed but when I got it back it had additions problems, however when I picked it up I was told everything was fixed and OK, I couldn't drive it home, I had to turn around and bring it back. The service tech said they would look it and let me know. Received a call the next morning and was told they did nothing wrong and my transmission was bad and needed to be replaced. I picked it up and took it to another shop and repairs were done to fix the wires they hooked up wrong and now it is fixed, no problem with transmission, runs great. I tried to contact Nick who is head of the service dept but no response. Their mechanic even said the transmission oil was black and burnt but when the other shop showed it to me it was still pink in color. I will never bring another vehicle here or but another vehicle from here not would I recommend them to anyone else again. If I could give them a negative star rating I would. My name is Roby Dickerson, I am so mad about this I want people to know who I am. More

Great Service Was running early for my 10,000 service and they took right in. Offered me a wonder lounge with real popcorn. I was 700+ over my servicing. They didn’ Was running early for my 10,000 service and they took right in. Offered me a wonder lounge with real popcorn. I was 700+ over my servicing. They didn’t complain. Car was washed and ready to go. Friendly service. Best of all there was no charge for the service! Go Beaver Toyota More

Laura is wonderful! Laura is my chosen service writer because she is thoughtful and thorough with her customers. I had a bad battery and a couple of other small issues wi Laura is my chosen service writer because she is thoughtful and thorough with her customers. I had a bad battery and a couple of other small issues with my Camry and when I arrived, I was late for work. Laura was quick to get me in and out of the dealership with the help of Maria to minimize my time away from work. I was able to get a rental car and head to work! I highly recommend Beaver Toyota and especially Laura and Maria! More

‘Shout Out’ to Thomas Fallon Thomas Fallon is The Reason I continue to have my service done at Beaver Toyota. He is so professional, knowledgeable and friendly. I Trust him!! N Thomas Fallon is The Reason I continue to have my service done at Beaver Toyota. He is so professional, knowledgeable and friendly. I Trust him!! Normally I don’t take the time to fill out these reviews, but he is special and deserves a ‘Shout Out! More

Beaver Toyota is great! Love the service center and will buy my next car there . Hector is really a fantastic service rep and I love the WiFi so I can do other stuff while I Love the service center and will buy my next car there . Hector is really a fantastic service rep and I love the WiFi so I can do other stuff while I wai! More

Service Excellence Required repair on my navigation/entertainment unit. Part ordered on Thursday, came on Monday and installed. Needed it done ASAP as we were going on a Required repair on my navigation/entertainment unit. Part ordered on Thursday, came on Monday and installed. Needed it done ASAP as we were going on a 12 hour trip. All worked great. Friendly and very knowledgeable. A big shout out to Beaver Toyota. More