Beaver Toyota St. Augustine - Service Center

‘Shout Out’ to Thomas Fallon Thomas Fallon is The Reason I continue to have my service done at Beaver Toyota. He is so professional, knowledgeable and friendly. I Trust him!! N Thomas Fallon is The Reason I continue to have my service done at Beaver Toyota. He is so professional, knowledgeable and friendly. I Trust him!! Normally I don’t take the time to fill out these reviews, but he is special and deserves a ‘Shout Out! More

Beaver Toyota is great! Love the service center and will buy my next car there . Hector is really a fantastic service rep and I love the WiFi so I can do other stuff while I Love the service center and will buy my next car there . Hector is really a fantastic service rep and I love the WiFi so I can do other stuff while I wai! More

Service Excellence Required repair on my navigation/entertainment unit. Part ordered on Thursday, came on Monday and installed. Needed it done ASAP as we were going on a Required repair on my navigation/entertainment unit. Part ordered on Thursday, came on Monday and installed. Needed it done ASAP as we were going on a 12 hour trip. All worked great. Friendly and very knowledgeable. A big shout out to Beaver Toyota. More

Excellent customer service We came to this dealer by a recommendation. The service room was very nice. They offer cell phone ports to charge phone. They have beverages and snack We came to this dealer by a recommendation. The service room was very nice. They offer cell phone ports to charge phone. They have beverages and snacks while you wait. They are all friendly and professional. More

Excellent service! I will never go anywhere else to buy or service my car! Beaver Toyota has exceeded my expectations in all areas. I am also impressed with their servic I will never go anywhere else to buy or service my car! Beaver Toyota has exceeded my expectations in all areas. I am also impressed with their service and giving to the community! More

Good Services Always good service at Beaver Toyota. Staff is great and always attentive . I drive from Putnam county to get the service . They address all my questi Always good service at Beaver Toyota. Staff is great and always attentive . I drive from Putnam county to get the service . They address all my questions and concerns. More

Service Maintenance & Recall Great to work with Laura! She always has a pleasant demeanor, helpful, and considerate. On last ToyotaCare visit, she notified me that there was a Great to work with Laura! She always has a pleasant demeanor, helpful, and considerate. On last ToyotaCare visit, she notified me that there was a minor recall, had part ordered, and promptly reached out to set up appointment. Looking forward to work with Laura on completing all my Tacoma services. More

Excellent customer service, professional, thank you. Excellent customer service, professional, knowledgeable, experienced, courteous, welcoming, patient...I am a very happy customer...look forward to nex Excellent customer service, professional, knowledgeable, experienced, courteous, welcoming, patient...I am a very happy customer...look forward to next tune up... later date...thank you so much... More

Service Manager Unfriendly and rude! I came in for an oil change and tire rotation! The service woman that they gave me to didn’t even smile and acted like she was in a hurry to get me in I came in for an oil change and tire rotation! The service woman that they gave me to didn’t even smile and acted like she was in a hurry to get me inside and seated! She said I could have a seat inside and it would be about an hour and 15. 15 minutes later she came to me for a signature and then disappeared. While waiting I was approached and felt pressured into looking at new vehicles! I waited over 3 hours for a simple service and was told it would only take a little over an hour! I also was told that I needed services done to my vehicle that were outrageously expensive! The same services that I am told I need at every appointment! Seems like a scam! After complaining I was introduced to Scott who I was told was management. He was in my opinion rude and could care less about the time that it took or my other complaints. I was told by him that sometimes it takes longer depending on how busy they are. So my question was why wasn’t I informed that it was going to take longer than I was originally told? His answer was that he couldn’t speak for his advisor. In my opinion if these are his advisors and he is the one that manages them, why isn’t he doing a better job, why isn’t he friendly like they should be? He acts bothered when spoken to and like his time is being wasted! Actually just like Laura did! I have in the past dealt with a man in service named Kelly. This man is always smiling and always helpful, he should be the manager! No one wants to be made to feel the way I did when I was there. Since I live in Plam Coast, I will now be taking my car to Daytona for service. Maybe when you get things under better control and I don’t have to deal with this cocky rude man I will return! I am most surprised that the Beavers would want employees like this. They seem to be caring people. Maybe thats is just a front. Thumbs down Beaver Service, Scott, and Laura! More