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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
595 Reviews

595 Reviews of Beaver Toyota St. Augustine - Service Center

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April 02, 2021

Customer service at Beaver Toyota has gone considerably down in the last couple of years. Every time you go in for service there is a new set of service managers (which should tell you much). Communication More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Reuther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Beaver Toyota St. Augustine responded

We are very sorry to hear this and would like to hear about your experience here. Nancy West CRL nwest@beavertoyota.com.

April 01, 2021

I love every thing about Beaver Toyota. Dave the Internet Guy is my salesman for life. Even if I’m come in for an oil change, I make a point to say hello to Dave. I lover my Highlander Dave Kraus More

by HLNDR GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Centeno
Apr 07, 2021 -

Beaver Toyota St. Augustine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

March 31, 2021

75000 mile check found a need for work which would take about 3 or 4 hours. Mr. Cotney made arrangements for a ride home (or anywhere requested) and back. On the ride back I received an email with all of t More

by hpatrick1
Recommend Dealer
Yes
Employees Worked With
Robert Cotney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Beaver Toyota St. Augustine responded

Thank you for sharing your experience with us! We're happy to hear it went well while we had your vehicle in for service with us. We truly appreciate your feedback! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

March 02, 2021

Very Courteous when I dropped off two cars and had them ready Wright a way Beaver and the service team Steven Miller were fantastic. Tk More

by Oscarmedina1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Beaver Toyota St. Augustine responded

Thank you very much, we are happy to hear that Steve took good care of you.

February 27, 2021

Always courteous and clean and professional. Great service too and thorough. I’ve been going there since they opened and would not go anywhere else. And my service guy is Steve Miller. He is awesome. More

by Mrs. Knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Beaver Toyota St. Augustine responded

Thank you so much for your kind words for Steven, and for taking the time to leave us this wonderful feedback! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 19, 2021

Awesome dealership for sales and service! Have had my 2008 Toyota serviced here since new and wouldn’t go anywhere else, if I have a choice. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

Beaver Toyota St. Augustine responded

Ron, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 19, 2021

I enjoy this dealership. They keep track of everything that has been done and needs to be done. If the tell me a repair needs to be done, I believe them. They explain it thoroughly. More

by Ravfournc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Beaver Toyota St. Augustine responded

It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Beaver Toyota St. Augustine! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 18, 2021

Today he listened to how I didn’t know how to use different things and took the time to help me and I am thankful More

by Dottiecauthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barton - The Old Guy with the Hat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shemwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Beaver Toyota St. Augustine responded

Thank you so much for choosing Beaver Toyota St. Augustine! We're glad we were able to help, and please let us know if we can be of any more assistance! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 15, 2021

Mike Elkin was fantastic to work. We’re greeted and talked about what we wanted and He helped us narrow down what we wanted. The buy process was very quick and painless. I appreciate all the help fro More

by Anthony.nelson5416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Elkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Beaver Toyota St. Augustine responded

Thank you for your review and kind words for Michael. We appreciate your business and our team looks forward to serving you again soon! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 13, 2021

First class dealership top to bottom. Never felt so comfortable buying or leasing a car. My man Cameron Shemwell could not have been nicer. Great job!!! More

by jgolfman1246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shemwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hughes, Hector Centeno
Feb 14, 2021 -

Beaver Toyota St. Augustine responded

Thank you for choosing Beaver Toyota St. Augustine, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

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