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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
588 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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588 Reviews of Beaver Toyota St. Augustine - Service Center

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February 18, 2021

Today he listened to how I didn’t know how to use different things and took the time to help me and I am thankful More

by Dottiecauthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barton - The Old Guy with the Hat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shemwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Beaver Toyota St. Augustine responded

Thank you so much for choosing Beaver Toyota St. Augustine! We're glad we were able to help, and please let us know if we can be of any more assistance! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 15, 2021

Mike Elkin was fantastic to work. We’re greeted and talked about what we wanted and He helped us narrow down what we wanted. The buy process was very quick and painless. I appreciate all the help fro More

by Anthony.nelson5416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Elkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Beaver Toyota St. Augustine responded

Thank you for your review and kind words for Michael. We appreciate your business and our team looks forward to serving you again soon! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 13, 2021

First class dealership top to bottom. Never felt so comfortable buying or leasing a car. My man Cameron Shemwell could not have been nicer. Great job!!! More

by jgolfman1246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shemwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hughes, Hector Centeno
Feb 14, 2021 -

Beaver Toyota St. Augustine responded

Thank you for choosing Beaver Toyota St. Augustine, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 09, 2021

On February 2nd, we had a very good experience at Beaver. We were greeted as soon as we got there by a very courteous young lady, unfortunately we don't remember her name. Right after Steve Miller h More

by stella007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Beaver Toyota St. Augustine responded

Thank you for your review and kind words for Steven and the team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Beaver Toyota St. Augustine. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

February 06, 2021

Helpful, quick, and thorough! Chad and his team worked hard to fix my daughter’s broken window and it was affordable! Dealership was super clean! More

by sjhaar5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Beaver Toyota St. Augustine responded

Thank you for your business and this five-star review! We're happy to hear Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

More
January 30, 2021

Courteous and professional. I was in for warranty service. Plenty of space to keep safe distancing while waiting at the dealership. Took about 90 minutes. More

by reisusa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Beaver Toyota St. Augustine responded

Thank you for the kind words for our service department, and for writing this review! Please don't hesitate to let us know if we can be of further assistance. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

January 25, 2021

I had top notch service done. They went above and beyond, contacting my prior dealership to verify what service I have regularly done when having my car serviced. Jean gave me tips for restaurants to visit i More

by Karrie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Dupoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cotney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pheaon Prince Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Beaver Toyota St. Augustine responded

Karrie, Thank you so much for your excellent review! We are so glad that Jean, Pheaon, and Robert had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Beaver Toyota St. Augustine. Please don't hesitate to reach out if you need anything else. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

More
January 21, 2021

I had a service appointment to have my tires rotatated at 10:45am. They didn't get started on my car till noon and wasn't done till 1:30pm. It took then 3 hours to rotate my tires even when my appt was for 1 More

by jccphsvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Centeno
Feb 07, 2021 -

Beaver Toyota St. Augustine responded

Thank you for your review. We’re sorry for the long wait, and we’d like to learn more so we can address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

More
January 14, 2021

Beaver Toyota has always provided superior service and this time is no different! Chad(85) in the service department, does a GREAT job! He deserves a pay raise! He is one of the main reasons I keep coming More

by Shock 50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Centeno
Jan 14, 2021 -

Beaver Toyota St. Augustine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad and our team met your expectations. Thank you again for choosing Beaver Toyota St. Augustine, we look forward to having you as one of our valued customers for many more years to come! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

More
January 14, 2021

I greeted warmly and, after a few questions, I was told the service would take about an hour, then directed to the waiting area. The service advisor told me about doughnuts & hot beverages I was welcome t More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Centeno
Jan 14, 2021 -

Beaver Toyota St. Augustine responded

Thank you, Cheryl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Beaver Toyota St. Augustine. Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

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