Beaver Toyota St. Augustine - Service Center

Steve is the best and we always feel he is taking great care of our vehicles. I like how the VIN# is taken making sure the proper parts are in stock. care of our vehicles. I like how the VIN# is taken making sure the proper parts are in stock. More

Bobby Harvey is a ROCKSTAR! I contacted him today with my concern about a recall. He provided guidance and support that lead to me getting a resolution same day! I trust him! Thanks to him I will now feel s concern about a recall. He provided guidance and support that lead to me getting a resolution same day! I trust him! Thanks to him I will now feel safe driving a car with my 4yo in it! I can now go see my family out of state and enjoy my vacation! 🌟 More

Fixed lid over gas cap quickly and at fair price. Great automated service and professional nice people to deal with. A really good dealership and service department automated service and professional nice people to deal with. A really good dealership and service department More

Had an A/C issue and Steve Miller got me right in for servicing. Always use him because he knows how to meet expectations. Customer area is always clean with snacks and social distances/mask in use. servicing. Always use him because he knows how to meet expectations. Customer area is always clean with snacks and social distances/mask in use. More

Service was friendly,courteous. Wait was ok not longer than expected. Overall no issues. This survey should be reviewed there is no reason for me to write a whole paragraph after responding to all the qu than expected. Overall no issues. This survey should be reviewed there is no reason for me to write a whole paragraph after responding to all the questions. More

I recently called Beaver Toyota, to request a document my Mother needed. I had the pleasure of speaking with Mr. Kelly Williams. Mr. Williams was patient and professional while I was having difficulty artic Mother needed. I had the pleasure of speaking with Mr. Kelly Williams. Mr. Williams was patient and professional while I was having difficulty articulating the request. Mr. Williams, deciphered, synthesized and sent the document immediately. Excellent service, Mr. Williams! Leila Deme More

Great experience and amazing customer service. Mike Blum was courteous, accommodating and attentive. Fantastic person to represent your service department. I will happily drive the extra distance to have m was courteous, accommodating and attentive. Fantastic person to represent your service department. I will happily drive the extra distance to have my servicing done at Beaver. More

Had an oil change today (along with a 21 Point Inspection) with a $39.95 coupon from Beaver Toyota. Service adviser (Louis) told me it would take about 1-1.5 hours. It actually took @ 25 minutes Inspection) with a $39.95 coupon from Beaver Toyota. Service adviser (Louis) told me it would take about 1-1.5 hours. It actually took @ 25 minutes. Looked at the final invoice and noticed that the state tax amount was wrong (overcharged by $1.64). When I brought this to Louis' attention he replied "the computer is never wrong". He didn't want to hear it! Spoke with "Scott" in the service office and he agreed that the invoice was in error (a programming issue) and offered to return the $1.64. Told him to simply credit my account. Also, nothing was discussed with me regarding the "21 point inspection". What was the outcome of this inspection? Was it even performed? Kind of felt as though I received the old "bum's rush" More

Edwin was very helpful on what I needed to get done for my 65k maintenance. They work efficiently to get you in and out very quickly. my 65k maintenance. They work efficiently to get you in and out very quickly. More