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Beaver Toyota St. Augustine - Service Center

St. Augustine, FL

4.7
563 Reviews

563 Reviews of Beaver Toyota St. Augustine - Service Center

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June 08, 2021

Ryan was such an amazing man to work with. I came in very confused on how I was going to get a car and he helped me significantly. Gave me a GREAT deal and i am very grateful for him. More

by anadennis123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Traurig
June 04, 2021

Went for service, liked their professionalism. Ended up with an easy trade in on a vehicle, 17 years newer for the same payment. One happy Veteran here. More

by larryintn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Wang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarret Lawfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service.
May 31, 2021

Good, good, good good good good good good good good good good good Demanding a 25 word statement makes me not want to do your "survey" ever again It's my time, and I'll do it my way..... More

by gfoxdent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver, don't know name
Jun 04, 2021 -

Beaver Toyota St. Augustine responded

We apologize, but also, we Thank you for answering the survey.

May 18, 2021

Ryan is the man. I went in to have my car serviced and found out there was a recall on my vehicle. He was able to get me a rental while that was being performed.. Two thumbs up! More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brownlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Another great service at Beaver. We drive over 6 hours to use Steve, he is the best. Well worth the drive! We moved away and had a horrible experience in our new town. They said we needed lots of work done t More

by reeree821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Steve assisted me with replacing my tires and rims. Beaver Toyota allowed me to ship wheels of my choice to their dealership to be installed. Steve went above and beyond offering great customer service More

by Lindsey12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Christian was very helpful, and went above and beyond any of my expectations. He was also informative. He will be my go to contact and I will be sharing my overall great experience with friends and family More

by JOANNROMAN75
Recommend Dealer
Yes
Employees Worked With
Christian Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

I get the red carpet treatment every time I step foot in there! I like how easy it is to book a service appointment on line, and how quickly I can get in and out for service. My sales reps were great and More

by Karin Wahlmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylie Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Beaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hughes, Cody Bowers
May 14, 2021 -

Beaver Toyota St. Augustine responded

Karin, Thank you for sharing your experience with us! We're happy to hear it went well while we had your vehicle in for service with us. And, We truly appreciate your feedback regarding your sales experience as well! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

April 02, 2021

Customer service at Beaver Toyota has gone considerably down in the last couple of years. Every time you go in for service there is a new set of service managers (which should tell you much). Communication More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Reuther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Beaver Toyota St. Augustine responded

We are very sorry to hear this and would like to hear about your experience here. Nancy West CRL nwest@beavertoyota.com.

April 01, 2021

I love every thing about Beaver Toyota. Dave the Internet Guy is my salesman for life. Even if I’m come in for an oil change, I make a point to say hello to Dave. I lover my Highlander Dave Kraus More

by HLNDR GIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Centeno
Apr 07, 2021 -

Beaver Toyota St. Augustine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience! Nancy West Customer Relations 904-797-8800, nwest@beavertoyota.com

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